Van Allen Automotive, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dylan Keenan
a year ago
Service is always pleasant and fast. I've never had any issues with my car being fixed except for a current issue that can't be diagnosed, but the manufacturer couldn't diagnose it either. Prices are also much better than any other shop in the area I've been to, and Van Allen doesn't try to upsell you on things you don't need.

  Penn Calyer
a year ago
They complained about the 20-25 minutes it would take to get to where I was broken down to tow me when the tire came off my truck. Said it was a long ways from Valatie to 787 in Albany. Waited an hour to find that out. Not helpful at all. Told us to have the person who put the tire on to come and help. Stated it would be 200.00 to do the tow like that would of been a problem for us. Terrible customer service.

  Matt Cherry
a year ago
So far so good. Had a few community members recommend this place to my family. They re servicing an Impala s Stabilitrak and an F-150 with starter and engine issues. Very nice folks in the office. They seem to go out of their way to help. If you need a tow in the Valatie area they re a good option. Note that it took me a few phone calls before the line connected and started ringing (no busy signal), but that s not their fault.

  Robin Parker
8 months ago
I just picked up my truck that broke down my way to work this am and they towed it a mile and charged me 220. And removed my plates who runs a business like thatAlso went through my stuff in glove compartment do not recommend

  Michelle Arthur
2 years ago
Wonderful people. They made time for me to fix my flat tire emergency. The staff were extraordinarily kind and efficient. I highly recommend them.Service: TiresService: Tires

  Barbara Delfa
4 years ago
I went in with my van while on my way home. It was difficult to drive it. Turned out the power steering pump went. They got the parts with a little bit of difficulty (not of their fault) and had my van running in 4 hours. They offered to bring me and my niece to a diner so we could get something to eat and they even gave us a piece of cake from their anniversary celebration. I listened to them dealing with several of their customers. They were friendly and courteous and it was apparent that they cared. Additionally, it was apparent that they were not taking advantage of their customers or overcharging them as well. If I lived in the area, I would take my vehicles there and nowhere else. Thank you to everyone for helping me and my niece get home.

  Mara Ouellette
2 years ago
I found out they don't work on foreign cars. So if you have a Volvo.. don't bother.. I really don't know how good they are.. my rating is based on my experience.. nice staff..got an appointment quickly.. but no one could help me..

  Mark Irish
4 months ago
great staff, very helpful and accommodating

  John Baldino
9 months ago
It's a great place to get your car fixed people are friendly

  b db
a year ago
Brought my car in for a repair that I didn t have the tools to complete and they completed the work in a timely fashion and at a very reasonable price.

  Richard Forlani
4 years ago
Love these guys ( ladies ).. always fair and honest..have diagnosed several problems in my cars.. only charged for the repairs when they were done..never had to do anything twice ..good people

  Patricia Torcello Catalina
2 years ago
Always friendly and helpful. Professional mechanics do a good job on repairs.

  Sonya Burke
4 years ago
This is the best garage around services are spectacular very informative and excellent mechanics

  Jeffrey Bancroft
4 years ago
Fantastic shop. Great staff. Fast and efficient service!

  Skip Albright
3 years ago
Great staff. Honest people well qualified shop

  mike oneil
4 years ago
The best service in town. Friendly and trustworthy.

  Malina Z Olsztyna
3 years ago
Job well done with reasonable price

  Joe Attendorn
6 years ago
Awesome work, and very nice people.

  Jm Huvar
4 years ago
Great lunch and dinners drinks and quiet

  Sandra Kennedy
a year ago
Great service.

  Patty Minot-Scheuermann
2 years ago
Great food!