Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Todd Swenson
9 months ago
I was a new resident and had some car troubles which caused my car to need towing. The tow truck driver recommended me to go to Sorensen's and I feel very lucky to have been steered in that direction. They have been very fair and helpful to me with my car problems and I will be returning to their business if I have any other issues.Services: Steering & suspension repair, General repairs & maintenanceServices: Steering & suspension repair, General repairs & maintenance
E T
a year ago
Gone there for years. Usually a great environment but today he was very rude and condescending. Not sure why because I ve been bringing cars there for years. They do good work and are usually very hospitable but I can t in good conscience spend money where I don t feel valued. 5 stars for prior visits. 1 star for today. Everyone is entitled to a bad day but I hope they get over whatever the problem is. Today was unbelievableEdited** had work done recently by these guys. Everyone is entitled to a bad day. And one bad day in 10 years isn t bad. This has to be in contention for one of the best shops in the area. Honest, honest, honest, thorough, and had me in and out. These are really good people. Highly recommendServices: Tires, General repairs & maintenance
Chelsea S
2 years ago
I love this place! The only mechanic I trust, I even drive 30 mins away just to come here because I love this place so much. The mechanic there, Chad is very professional and knowledgeable. He will tell you exactly what you need with no BS. I have NEVER left there feeling ripped off. I like that they call beforehand to give you the exact price breakdown before they start service. They have fixed both of my cars and have been honest each and every time. Not trying to scheme me out of money for something I don t need. If you want reliable, trustworthy business come here and support your local business!Service: Brakes
BennHemi
3 years ago
I only needed a new starter on my Dodge Charger R/T. AAA recommended them. The day after I dropped off the car I was told how much the part was and how much labor it would be (no run around). Very honest mechanic ( Chad i believe was his name) who was friendly and professional. I would recommend this shop to others and have work done there in the future.Service: General repairs & maintenance
Alex Trevino
11 years ago
I am very happy with the new tires, and alignment service they provided. When I brought my car in, I thought I only needed that two rear tires replaces, but after they looked at how worn my front two were, they recommended I replace all 4. I didn't want to spend that much money, so they worked with me, and I stepped down to a less expensive tire, but was still able to buy all 4. Nice people, and great service.
Kevin Connell
10 months ago
Called needing lug nuts replaced and the guys brought it right in, quick change out and very reasonable cost for the work.
Richard B
7 years ago
Excellent service. Fair and honest. Bought tires from Mr. Tire & was told I needed new brakes, so I had them put them on. Then, when I went back 5,000 miles later for tire rotation, they said "you need new brakes." So, I knew they are liars and won't do business with them again. Sorenson's was honest with me about my brakes, and I'd rather pay them to rotate from now on than get the "free" rotations from Mr. Tire. Will take all my business to Sorensen's from now on.
Frank Costanza
6 years ago
These negative reviews sound like they're posted by competitors. Owning my own business I'm familiar with this tactic being used by the competition. The owner here is the most honest mechanic I've ever dealt with. Some of these claims are impossible to be true, having done business here for years and reccomending them countless times. If you have some extra cash that you don't want take your car to a big national chain. If you want your parts and labor done for the most reasonable rates in the area go to Sorenson's
Alex
7 years ago
Wonderful place to get work done, great mechanics and hospitality. Also most of these reviews are trash and written poorly. Obviously they aren't aware that New York state has a sales tax. Also that cheap parts break down fast, and that's why they aren't sold at this automotive shop. So if you want work to be done correctly and with top of the line products, then come here.
The New Hunter
8 years ago
Nothing about this place was up to par at all. Brought in my car one night after a break down on a snowy night. It stayed there for 3 whole days. Not one call. I had to make all of them myself. In 3 days, they never even checked on the car to figure out the problem, let alone work on it.Would never come here If you are under 50 years of age.
Nicole Butler
8 years ago
Old men won't pass inspection SUV for tinted tail lights. Never had a problem before I took my suv here. If your under 50, stay out!
Joe Johnson
8 years ago
I went here for a engine light check and the owner acted like it was a crime to not get it done there, obviously I understand being upset. But I will avoid this place for the way he acted when I said I would work on it myself. Rude service and I'm sure they will try to suck you dry of your money.
Sean Stanard
4 years ago
You guys are the best , you helped us out so much while we were going through all of our auto troubles ,you have yourselves new customers and #1 fans , I will recommend you to everyone!! Thanks again !
shaycool 32016
3 years ago
Thanks Al had the best experience here fast,local guys who don't beet you in the head if your looking for a mechanic this is the place to go
Chad Hayden
3 years ago
We do are best to give quality service fair prices and good turn around time thanks for your business
Reynaldo Tranberg
4 years ago
The best Mechanic I've ever had. The customer service is excellent and I recommend there shop to others.
Nancy Bosworth
7 years ago
Great service! Will be going back for tires in a few months. Recommended by Jeff Conger
ILLY RAP
2 years ago
Chad is the best! Honest mechanic. Great shop.
Timothy Rushford
4 years ago
Great and fast service!! Chad did a great job. Thank you
Ben S Mac
2 years ago
Steve, Al and Chad provide outstanding service. A+
Wally Arnold
a year ago
Honest professional staff very knowledgeable
Katherine Doherty
4 years ago
Completely took advantage of us. Will not be going back here.
Dave A
5 years ago
Honest and dependable... Won't over-sell you
Ciara Feltham
6 years ago
Really wonderful service. Thank you.
wally arnold
2 years ago
Very good professional service.
Bob Brady
5 years ago
Good people, quality work.
Cristiaan Mark Harrigan
4 years ago
Quality repairs, good people.
MICHAEL SALANSKY
3 years ago
Great people and service
Brian Longo
3 years ago
Awesome service
Fred Hintz
4 years ago
Great service