Romano Mazda Service
4.6 (16)
3120 Erie Blvd E, Syracuse, NY 13214
(315) 446-9033
romanomazda.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joy Higuchi
7 months ago
Everyone was very courteous and professional. The mechanic even texted a video of what needed to be addressed. My only complaint is the cost of the proposed service.
Kyle Mennig
2 years ago
Staff is absolutely incredible, always goes above and beyond. Service took a little extra time (meaning over an hour, which was reasonable considering the circumstances) on one occasion and they actually apologized and asked if I was hungry and if I wanted food ordered.
Thomas Tier
a year ago
Had to take my Mazda CX-5 there for a recall. Made an appointment for 9:30 AM and drove 60 miles to get there on time. The recall notice said it was a 90 minute job, this place told me 4 to 5 hours. They didn t take the car in until 3 o clock and I am still waiting for it at 4:35. Every business has excuses today but that s all they are. If you can t honor the appointment don t take the appointment, if you can t do the job don t accept the job and don t make somebody wait eight hours for a 90 minute job. Totally and completely unacceptable
Miriam White
a year ago
So caring and willing to help no matter how small a problem.
Chris Jones
a year ago
Quality repair job, slightly lengthy time for repairs, but worth the wait.
Richard Abel
a year ago
Top notch professionals and very nice people.
Robin O'KANE
2 years ago
It's a great dealership and I love my new CX5
Cosi
3 months ago
Fast and effectiveR�pido y eficaz
Eiron Medina
3 years ago
Very goodMuy bueno