NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dave Stier
4 weeks ago
The female staff member ( I unfortunately did not catch the name ) was extremely knowledgeable and helpful about my question regarding exhaust pipe.

  Cheektowga
3 months ago
Great advice and customer service.This is my new auto parts etc., Go to store..This Gentleman also saved me some money.. I'll be back.

  Michael Dion
5 years ago
I had a really good experience here, the person that helped me was very caring about me and making sure I got the best deal I could for what I was looking for. He also took interest in my son interacting with him because my son loves cars. For someone that knows nothing about cars I'm glad that I went here for the help. Good experience all around.

  m00se
10 months ago
Helpful folks behind the counter and they had what I came looking for.

  Titan
5 years ago
No military discount and my friend had to pee and they were rude and told her someone else ruined it for the rest. Very rude and disrespectful tone of voice to not just us but other customers as well. I had to give one star. To be honest I would have given none.

  Susan Harrington
a year ago
The employee that helped me was very nice and saved me from buying the wrong windsheild wiper.I appreciate his help and will go there again if I need any auto supplies.

  The Hoodlum
3 years ago
My name is Chris 4 days ago I went in to this location not knowing what to do after a friend swapped my motor for me after the swap the front axle seal started leaking transmission fluid, so I went to the Hiawatha boulevard location where an associate name Steve attempted to help me, nice guy but now I have almost 7 quarts of the wrong transmission fluid that s been running through my car for days, needless to say I m extremely upset and hoping no permanent damage has come of this.And plan to call Dave the location to one manager this morning.

  DJ Grant
2 years ago
Find another location. They stock next to nothing and the staff are not helpful and don't listen. "Do you guys carry XYZ ..?" "Let me waste you time hunting down something that isn't what you asked for"

  Mark Miller
3 years ago
Mostly Knowledgeable people but it takes forever to get your parts. You can not pay for anything until it comes out of the warehouse and then while you are waiting the person who was taking care of you now has some one else so you have to wait for them to get done and as long as they do not answer the phone you can get your parts and go.

  Scott Schaffer
5 years ago
Friendly staff. Convenient location. Don't always have what I need in stock, but are willing to order it for me. Prices are ok, but they have pretty good sales.

  Lisa Roller
6 years ago
Very polite and very helpful towards their customers. He told us what we could do without making $ for the company. Definitely will be back for more.

  Edward Murray
a year ago
Good experience at napa. They gave me the wrong pads at first but then they corrected it. I don't like the napa brand pads though

  Joe Grant
a year ago
Go here mostly everyday always have the parts I need to keep going great people as well

  Lorraine Grems
5 years ago
Very helpful. Had the wrong hose for the car, that was purchased at a different parts place. They were able to find and give us the correct one. Pleasent and courteous service.

  Sha-king Hodges
3 years ago
Services is Slow . I stranded in line for dam near a hour waiting for a guy in front of me to get a simple spark plug by the time it was my turn I already put the things I wanted to purchase back and left . Can t have customer service like that

  John Derrigo
11 months ago
Napa usually has parts that other places don't have but today they couldn't help me

  Dan Ortman
7 years ago
Very helpful staff and easy ro workwith in finding my serpentine belt for my custom pulley setup on a Mercedes-Benz. Also excellent prices and very fast service.

  Donald Trendowski
5 years ago
Waited in line for 15 minutes to purchase radiator fluid while an employee was talking to another employee that was not working and never bothered to help get the line down. I know she was an employee because they both walked out from behind the counter Great thank you

  Bryan St.Clair
6 years ago
The place is nice but the one assistant manager was anything but eager to help. I got what I needed but I wish that the other fellow (one with long hair) had been free instead.

  Marcus Reed
5 years ago
Nice and friendly service. Seemed to be a little inexperienced, the young man who helped me. Was over all a good quick process.

  Denise Ward
3 years ago
Napa will save you some cash. They sure saved me some. I saved $34.00... on rear coil springs on my vehicle..so yes l I like Napa.

  Joe anonymous
3 years ago
Edit to last review.Went in today 2 workers at the counter, asked a question got ignored and than guy asked customer behind me to come to counter.Last time I use napa for anything. Canceling my commercial account.

  Colin Veith
2 years ago
Opened right at 7am. Had the battery I needed. Showed me how to get the REBATE on said battery....I'm happy!

  David G
5 years ago
Very helpful professional staff. Huge inventory of top notch parts. The best parts store in cny hands down

  Upstatenycanals. com
5 years ago
Quick service. Knowledgeable staff. Decent pricing. Show your AAA card for a discount!

  Teresa D
5 years ago
I love the prices but every time I go I end up having to come back and exchange at least 1 part as it's the wrong size

  Marlon Williams
4 years ago
Customer service was very disappointing, cashier was having conversations with other employees instead of trying to help me.

  Michael Keyes
4 years ago
It's still NAPA AUTO PARTS, sometimes they are the only ones that have it, I sure dont go for the person behind the counter

  Robert Wituszynski
2 years ago
Great place for you parts you need for your DIY repairs...

  Mike Evans
4 years ago
They never seem to have the part I need in stock. Deliveries are very slow.