House of Flats
4.5 (184)
15 Dippold Ave Suite 107, Syracuse, NY 13208
(315) 715-3148
usedtiressyracuseny.com
Claimed
Service options
- In-store pickup
Introduction
House of Flats is a tire shop and auto repair service located in Syracuse, NY. They offer services such as in-store pickup, in-store shopping, and no delivery, specializing in used tire sales and installations. The establishment is wheelchair accessible and provides a range of auto parts, making it a convenient one-stop-shop for customers.
Services offered: Used tire shop, Auto parts market, Auto parts store, Auto repair shop, Tire shop.
House of Flats Reviews Summary
Pros
- Excellent customer service with friendly and helpful staff.
- Quick and efficient service, providing fast solutions for tire needs.
- Competitive pricing and great deals on used tires, making it affordable for customers.
Cons
- Inconsistent tire quality reported by some customers, leading to premature wear and tear.
- Issues with lug nut tightness and torque specifications, causing difficulties in tire maintenance.
Suggestion
Improve quality control measures to ensure all tires meet safety standards. Implement proper torque specifications and training for staff to prevent issues with lug nuts.
Positive Words
Excellent, fast, efficient, friendly, affordable, great service.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeremy
5 days ago
Bought 4 tires for my wife's car that were in "great condition". Less than a week later two flats. Both of them have really uneven wear I noticed after taking them off. Just going to end up buying her new tires. Wish we hadn't spent 300 on these first though. Lesson learned...
Tgp Reactions
4 months ago
Hey, I stopped by House of Flats today for some tire work, and the guys were fantastic! Zach, in particular, provided top-notch customer service and took care of everything. This is hands down the best tire place in Syracuse. I give it a solid 5-star rating and highly recommend it for any tire repairs. Outstanding service all around!
Mariah Rolfe
2 months ago
I appreciate everything they have done for me with my car!! They are really quick and cheap as well! I would definitely recommend them if you need any tire work done!
Krista O
6 months ago
These fellas were great! Helped us last minute and waited past closing time for us to get money and come back. Got a great set of tires from here this is now our go to spot for tires. They were really quick extremely professional and prices that cannot be beat especially when it comes to tires. If you go here please be kind to these guys they're great and hard working. Tip them if you can, you're already saving a ton on tires plus lets them know how great they're doing!
Brandi Weeks
2 months ago
They were absolutely amazing I pulled up and needed immediate help with two tires and mine are hard to find but they had them so that right there tells u a couple things that they are a very on top of things and quick to help and guess what it was decent pricing so yeah highly recommended
Mike Tinelli
a year ago
Got stranded in Syracuse with a flat and 8 am sharp next morning, house of flats answered and gave me a price on the fix. Called a few places after for a used tire with installation but none came close to house of flats price. Moment I pulled up, felt welcomed and staff were super friendly and got it done within 10 mins. Highly recommend going to these guys for tires and flat fixes. If I m ever stranded again up here, I know where to get help.
James Parsons
11 months ago
I don t recommend buying here. Tires are less than half the tread and when I tried taking my tires off I couldn t get the lug nuts loose without an impact. They must not use torch specs so if you get a flat on the side of the road you won t be able to change it. That s my experience anyways.I ll never buy from them againSo as I was trying to do my brakes today. Because my lug nuts were not properly torqued by house of flats I now have 3 busted lug nuts and have to take my truck to the shop to get removed. Who s paying for this?And the saga continues. I went to house of flats today to see what we can do about the three busted lug nuts on my truck. As I entered I found the whole crew smoking what smelled like pot in the back corner of the shop. Now I m not against pot smoking but it s not for the work place and definitely not for when you re putting peoples cars up on jacks and working on them. I asked to see the owner or manager which he wasn t there. I asked if they use torque wrenches or gauges and was told no. I called the owner who wanted nothing to do with resolving the issue or at the least paying for my bill when I have a real shop get the broken lugs off. He was rude and could care less and also verified that they NEVER use any torque equipment to ensure proper specs.I definitely DO NOT recommend anyone going to house of flats in Syracuse
Timothy LaFave
4 months ago
Excellent Service, Speedy fast; This is my second pair of tires I bought here. Both times they gave me a great deal. Cheap prices, I would highly recommend them to anyone!
Arlene Rudgers
6 months ago
Quick and efficient service I always come to the house of flats when I need new tires or even just a tireStaff is super friendly
IKonicHD
a month ago
Great work fast and easy no hassle no issues best hands down definitely recommend if you need job done easy and efficient
Rosa Lee Jenkins
9 months ago
Thank you House of flats everytime I needed you guys you were always efficient, and giving me the best tires that I can have when I'm in trouble with my tires I know this is a place that I could come and the customer service is great, so I tell everybody I spread the word about House of flats this is where I get all my tires from so I appreciate you house of flats thank you so very much for your customer service your kindness and best tires ever thank you
Becky Wentworth
5 months ago
The gentleman who helped me was super nice.Super fast service and great price!Thank you for your serviceHighly recommend for your tire needs!
Steve Manuel
2 months ago
I love coming to house of flats the service was excellent and they always have the tires I need in stock
Aria Reign
2 months ago
Have an amazing experience, and they are very affordable and work with you and put the tires on very quickly!
Zay Workz
5 months ago
Really nice people really understanding willing to discuss possible arrangements to suit your needs #1 recommended place if you Plan to get tires
Jeremy DeGraw
8 months ago
Y'all gave us a great deal, and they were good quality used tires!!! Installed and all! Customer service was great, all in all, you can't beat it! And when we need the back tires done, we will be back! Absolutely I give these guys 5 stars, check em out!!
chelsea andreas
2 months ago
This place is great- super fast and friendly, and great tires for cheap!
Bartholomew Pease
4 months ago
Great set of used tires at an amazing deal especially for 20's friendly and quick service
Cristina Caban
7 months ago
I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect tire. I was very impressed with the quality of the product I received.
carlos ortiz-calderon
5 months ago
Best place to get your used tires for the best price in Syracuse and surrounding, John, Zack and Dominick provides the best customer service and they also advise if your vehicle needs anything else to work with, very professional and friendly guys, I definitely recommend coming to this place if you need all season tires or winter tires for the lowest.
William Bivens
5 months ago
Great customer service I highly recommend them for any of your tire needs.
IAmHim DaGreat
a year ago
Fast service very reasonable prices. Beats the other guys prices and service may I add. Once again @house of flats thanksalot .
Sitharos
11 months ago
I couldn t believe how fast these guys work! I was in and out in less than 15 minutes. Their work was great, they patched my tire and got me back on the road super fast! I highly recommend them
Troy Vasser
11 months ago
They stayed opened past closing to assist me with my tire issues. Got a GREAT PRICE on replacements. Good guys at house of flats!!! Very satisfied!!
joshua Williams
4 months ago
Always looking out great business fast and easy never any issues
Tashea Comer
a year ago
I know most people may see this review & keep scrolling but I ask you NOT TO! Please Take heed because i didn t when i seen bad reviews. I was really desperate for tires but i needed them that bad! This place will treat you totally different from the time you first purchase until you start having problems there attitude changes. The owner is careless i haven t had my tires which is (4) nomore then 2 weeks & i m sliding i literally had to call AAA because my truck wouldn t drive in a little bit of snow. I took my car back for the owner to look at it he literally did a quick walkthrough & less than 1 sec said he see nothing wrong with my tires! & walked off (back in the shop) I have to go get it looked at by another shop maybe i can get it in writing just to take it back & say my tires are horrible! Never again will i purchase bad business! Careless & money h*** i pay over $400 bucks!
GodHead Custom Creations
6 months ago
They had my hard to find tire size. It was put on quickly and at a great price!
Beautiful
6 months ago
Thank you House of flats for an overall Great experience. I would definitely recommend your excellent service.
Jennifer Pitts
11 months ago
These guy's were great! They got me in an out just like they said they would. If I went to Walley World I would have been there all day to put 4 tires on. Thank's so much House of Flats!
Ashanti Dickerson
11 months ago
Great service and pricing! My go to for good quality used tires. They're quick, efficient, friendly, and always have inventory.