Gibraltar Transmissions

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  SINson SINson Soul Reaper
2 months ago
I've been meaning to give you a review, but I was let go from my seasonal position at Amazon Warehouse, and have been super busy looking for employment.Carl, you went above and beyond your job with my BMW Z4 3.0I Roadster. Everything was done perfectly at a awesome price, in an awesome time frame. You're a very nice guy to talk to, so customer service is great . Put my registration sticker on for me, and a few other things other shops would've charged me for, or wouldn't have done it for free. You're the best, God bless your family, everyone that works there's family, and the longevity of the shop.Best wishes,10 stars Seth Gitter

  Susan Jones
4 weeks ago
Carl, many thanks for the rebuild on my 2005 Chevy Uplander!!! Very professional shop, friendly and honest. I would definitely recommend their services. -Tommy and Sue Jones 3/2024

  joseph mwesiga
2 months ago
Carl at Gibraltar is friendly, accommodating and professional.Every step through the of fixing the car was straightforward and the cost of repair were very reasonable.The car runs like a new car after the service.I recommend anyone to Gibraltar.

  femi shonukan
a year ago
I am glad and pleased with Gibraltar transmission. They have a good customer service. They are very friendly , accommodative and very concerned about customer s satisfaction.My vehicle is a jx35 infinity 2013 which they had my transmission remanufactured as brand new. My vehicle is 100% perfect now and I feel like I drive a new car now.Thank you so much for this great service rendered and I also respect the confidence in your job as you can barely get a 1year warranty from other places.This is the best transmission shop you can ever think of and trust me you will be as happy as I am when you take your car in.Thank you Carl for your absolute commitment towards everything. You are a wonderful person.Say me hi to your partner too who is also very generous to gift me a licence plate holder. God bless him too.Gibraltar transmission on point %Service: Transmission

  Rosann Perry
2 months ago
Very nice to deal with - took time to explain what needed to be tested - also explained the importance of removing leaves that make way to under hood and the possibility of water not able to drain out due to blockage - water then gets into computers which is very costly to repair/replace. Great Lesson!!

  Milton Peralta
5 years ago
I had my transmission repaired at Gibraltar and the guys did an amazing job for a reasonable price. It really was a good experience, they tell you everything you need to know before making a decision and spend your money. They diagnosed the problem, explained everything to me and gave me a Quote, I was thrilled when I receive my car back and everything was fixed. My car rides smoothly now.Highly recommended.

  Rosie Harris
a year ago
These guys are awesome and saved me many times over 10 years. Carl is AMAZING and one of the nicest people I ve met. They have repaired several vehicles for my family and the jobs are worth every penny. Grateful for this resource in the community. Thank you!!Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes

  Brendan Duane
a year ago
I have use Gibraltar Transmissions for numerous cars. Recently had an Overhaul done on a "Classic Chevelle" Always get the best results and pricing is very good. Staff is Amazing.Very professional.These are theGo- To Guys for Transmissions.5 Star Service.....!Service: Transmission repair

  James Massanova
8 months ago
Carl was extremely knowledgeable and honest.they figured out exactly what needed to be done to make my car safe and reliable.I would recommend them to everyoneServices: Steering & suspension repair, Brakes, Oil changeServices: Steering & suspension repair, Brakes, Oil change

  Robert Schumacher
a year ago
Long story short - I brought my car here for a second opinion and they serviced my transmission along with another minor repair for less than a quarter of what I would have paid for a new transmission which was what the dealership suggested. Highly recommend this place! Ask for Carl, he could not have been more polite or professional.Service: Transmission

  NY Bimmer
a year ago
Tony and Carl are life savers, I brought my car to the dealership and they gave me a ridiculous quote and told me I needed a bunch of new parts. I took it to Gibraltar and they diagnosed my transmission issue and repaired it for way cheaper than the dealer. Thanks again guys!Services: Steering & suspension repair, Electrical, Transmission repairServices: Steering & suspension repair, Electrical, Transmission repair

  Mitchell Clark
7 years ago
Phil and Carl worked very diligently with me in resolving my issues. Never gave up until the job was completely done. They back there work up and their word is good as gold. Plus they are priced very competitively. Thanks for a great job.

  Jon Cassese
3 years ago
Totally professional and excellent service. Carl is a total gentlemen. They could have easily taken advantage of the issue I was having with my transmission but a fluid change and it was fixed. Great to know there are still some honest shops out there Service: TransmissionService: Transmission

  david houle
6 months ago
Really helped me out, no getting jerked around. Carl is the man!!!Service: TransmissionService: Transmission

  T RNYC
5 years ago
Phil and Carl are two great guy s no bs right to the point. Phil had the tow come to my job within 15-20 minutes so I wouldn t have to wait. FREE OF CHARGE! My Jeep feels great and was worth every penny to have peace of mind knowing it was in great hands and safe. Got the big job done right away and even tried to help me out with a trailer hitch problem I had since they were doing work on the truck anyway. Had trouble getting there in time to pick it up and they held onto it for me with no issues or trying to charge storage like some other shops that actually will do that to you. Explained everything done so anyone would understand what s involved and put it all on paper unlike many shops I have dealt with. They will be my go to for other work besides transmissions. AAAAA+++++.Also work is warranted for 12k/12months. ON PAPER!Thanks again guysT.

  Gabriel Arout
6 years ago
Phil and his staff are true professionals in their field of transmission and other automotive repairs. Not only do they perform their work flawlessly and quickly, they are courteous, treat their customers with honesty and respect. When my car needed transmission service recently, they diagnosed and fixed the problem quickly and made me feel like family. I highly recommend them and give them my highest regard. They are a lighthouse in a storm. THANK YOU PHIL AND STAFF.

  Paul Conti
3 years ago
Carl, Phil and the Gibraltar Team are absolutely amazing. My go to mechanic Crazy Joes Highly recommended this team because they do not work on transmissions. From the initial phone call with Carl to signing my credit card slip with Phil it was nothing less than professionalism highly recommended this team because they do not work on transmissions. From the initial phone call with CArl to signing my credit card slip with Phil it was nothing less than professionalism. These guys are the best.Service: Transmission

  Kevin USA
2 years ago
Amazing professional job done. My car infiniti qx60 2016 transfer case was bad and this people did it perfectly with an year warranty. I will recommend Gibraltar fortheir professional job and sincerity.

  Danny Galindo
4 years ago
I like to say that I was scared to bring my car to get a transmission fluid flush at a new place that I didn't know. I like to say that I made the best decision in leaving the car. They treated me better than my local dealers would have. The price was just right for the job they on car. Thank you again Gilbraltar transmission.

  POP CHU
4 years ago
These guys are great!!! Honesty is important in a great mechanic and all these guys are very honest and they did a great job on my 06 bmw 750li.I got my transmission fluid changed and i had a great experience,then i went back a few days later and got my flex disc on my driveshaft replaced and now my car drives amazing!!!

  Anthony Chiusano
5 years ago
Been meaning to write my review for some time... Brought an old car of mine for a check up... I was expecting to get "hit over the head" with transmission costs.. Instead, I was greeted by Carl and Phil with an honest explanation about the importance of a simple fluid change. They serviced my car, and off I went.... A year later, I sold the car with the tranny in tip top shape..I've since called and asked for advice on a new purchase, and they always answer in a prompt and courteous manner..Wish more shops were run like this.Do not hesitate to use Gibralter Trans on Hylan.. They got their act together.

  Customer Service
5 years ago
This is the word shop I ever went to. Because my transmission cooler broke right in front of their shop, they charged me 45% more then same work at the official dealer. They new that I had now choice but to repair. After all, not all parts where attached properly, cooler leaked, oil radiator was not attached. Went to dealer and they told me that on top of all, they installed gray market parts which cost nothing.Never ever again. I was told that I was not the first one with the same problem from this shop. Go elsewhereTo add:Have to add it after owners response.Had to come back to them due to:#1) antifreeze leak due to improper installation.After discovering the leak, decided to see where and what cause the leak.Looking three the bumper grill discovered that they didn t screw all the parts they remover from Cooler replacement ( Oil radiator and some other plastic parts)Can you imaging driving the car with all radiator connected to the air?After showing this to the tech, they start blaming me that I hit the car and it fell off.I offered to repair, and hit the bumper as hard as he can just to see what will disconnect, they backed!!After these handyman s with broken hands, had to go to dealer to replace gray market parts they installed to prevent transmission damageWant to experiment ? For sure the best place to loose money. Anyway will have to go to other shop to fix what they did.

  James Henry
a year ago
Gibraltar Transmission Located in Staten Island transported my automobile for service and repaired the fuel pump. Very satisfied with their service.

  Gus Lowe
9 months ago
The entire staff was a pleasure to deal with.Got my truck back in a timely fashion and haven't had any issues at all.Service: TransmissionService: Transmission

  Jo Lo
7 years ago
My car wouldn't go in reverse so I went to Gibraltar they told me my problem was due to my rear brakes so $735 later my car still didn't go in reverse.I brought the car back they held it over night couldn't find the problem and said there was nothing they can do. I was warned not to go there but assuming Gibraltar specialized in transmissions I thought they can solve my problem ......they didn't they sold me a $735 break job instead.

  Ellen Graham
3 years ago
Outstanding service, honest work, amazing caring staff!! Really couldn t have been happier, they made a stressful time so much easier and worry free! Will be returning for any future repairs.Services: Electrical, Auto engine diagnostic, BatteryServices: Electrical, Auto engine diagnostic, Battery

  Bob Martin
3 years ago
After some research I went to Gibralter Transmissions with my vehicle and met Phil. Gibralter Transmissions have been a paradigm of professionalism, excellent customer service, quality, great value, and engagement. The complexities of transmissions was explained clearly, with patience and transparency. Their timeline was on point, they identified other issues they noticed during the repair, and fixed it. I highly recommend Gibralter Transmissions for your transmission and other mechanical needs. You will not be disappointed.Service: Transmission

  William Mclaughlin
4 years ago
The staff at Gibraltar Transmission is professional and friendly. They explain what problems you have and offer several options to correct them. They stand by their work but most of all.... they are honest!! A rare commodity today.

  AJ Smith
3 years ago
I wish I could give Gibraltar Transmission Waymore than just five stars Phil and his posse of people that work there are absolutely amazing I had the pleasure of working with them as an outside vendor many years ago when we got to visit Phil at least once a week and his team I seen the quality of work they did over the years of being one of their outside vendors and when it came time that I needed a transmission done I drove my little happy but from New Jersey to Staten Island New York to visit Phil and his team I am extremely happy with all the results in the care And overall outcome of what film this team did to rebuild my transmission and torque converter it took a little bit longer than expected but no big deal they kept me in the loop which was great they also did give me a warranty which is even better and then even feels that if there s any problems please give him a call anytime will be more than happy to help out or see what he can do to help out I actually trust these guys 100% if I ever need to work done again or friends and family need recommendations I will take them to fill myself and make sure they were taken care of just like I was filming sure that him and his team took care of me like I was family I like the first time I met Phill you like sure he doesn t and if he does like you you re always gonna be family so Phil thank you for keeping me in your family all these years and taking my car in when you did and thank your team for an exceptional job that they did greatly appreciated more than you guys would ever know because my car doesn t just carry me carries my family as well so great job so far everything is working better than noon and if I ever do you need to come back for anything else I will make sure I do come back to you guys without hesitation

  Thomas Carnesecchi
7 years ago
A trustworthy and reliable transmission and axle mechanics. Phil and his staff are extremely knowledgeable. They repaired the transmission of my Honda CRV quickly. Excellent shop!