Express Tire and Auto Service
4 (150)
745 Port Richmond Ave, Staten Island, NY 10302
(718) 556-7400
instagram.com
Claimed
From the business
- Small business
Service options
- In-store pickup
Introduction
Express Tire and Auto Service is a small tire shop located in Staten Island, NY, offering services such as in-store pickup and shopping. They are known for their professional staff, quick service, and affordable prices.
Services offered: Tire shop, In-store pickup, In-store shopping.
Express Tire and Auto Service Reviews Summary
Pros
- Professional and courteous staff
- Quick and efficient service
- Affordable prices
- Honest and reliable recommendations
- Great customer service and friendly atmosphere
Cons
- Issues with communication and service quality reported by some customers
- Some customers experienced problems with tire replacements and warranties
- Reports of inconsistent pricing and potential upselling
Suggestion
Improving communication with customers, ensuring transparency in pricing, and focusing on consistent service quality.
Positive Words
Professional, courteous, efficient, affordable, friendly, reliable, quick, honest, great service.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Samantha Liatto
2 months ago
I thought I had a leak in my tire, turns out the rim was bent. The staff at Express Tire and Auto were able to diagnose the issue and repair the rim quickly and efficiently. Christian and his team are professional and courteous, thank you!!!
George La'Bato
a month ago
Good service. Great staff. I appreciate that they don't immediately tell you that your tires are no good. Then speak Spanish if you refuse like other spots. Oh by the way I understand and speak Spanish so that's how I know the shady tire shops.
Phantaijah Ivory
3 months ago
I ve had 2 cars serviced here & I must say they are Always great in emergency cases! They were super quick and affordable. Thank you
Victoria P
2 years ago
Pulled in because I had a tire issue. The guy jacked my car right up and found the smallest nail possible! Thankfully he was able to fix it! Don t think I was there more than 15 mins! And the price was great!! Definitely will be coming back if I have any more tire issues!
CEEZ 00
4 weeks ago
They are scammers they put different size tires on my car and didn t want to exchange them
Carissa ann
8 months ago
I popped my tire and I needed a new one. They were able to give me a used tire but it was barely used for a cheaper price. They also let me stay inside their office when it was getting too hot and I was feeling faint. They're nice people and they did a great job
Jimmy Wong (VIP AUTO NYC)
3 months ago
keep up the excellent performance Good local tire shop to keep your car in the road Best RegardsJimmy WongVIP AUTO NYCChuchero World USA
ariyon everett
6 months ago
I went to express tire today to repair my bent rim and get a tire plugged. They were fast, cheap, and super friendly. Would highly recommend!
Anon
2 years ago
Came because I had gotten a nail in my tire.. Said what service I needed and they worked on my tire.. not even 10 mins, patch done. Amazing quality of service, staff is very friendly and prices are great! Would totally come back here and will be recommending to others!
michelle perera
6 months ago
front desk was horrible. i bought a tire and two days later it was flat again. they made me pay for another tire. horrible service and no one is honest here. do not shop here go across the street even if there is a wait.
Praveen Athukorala
11 months ago
I recently had my tire serviced at this shop, and I was disappointed with the level of service I received. The Mexican dude with a beard tried to convince me to buy a new tire even though my car only had 25,000 miles on it. He claimed that he couldn't patch the tire even though it seemed like a simple fix. I felt like I was being taken advantage of and that the dude was just trying to get more money out of me. I ended up getting a second opinion from another shop, and they were able to patch the tire without any issues. I would not recommend this shop to anyone.!! Avoid that Mexican with a beard at all times
10 months ago
Dark store! Not honest worker! They will use pin damage your tires then require you to change a new tire! Even you tire just got a small nail there! Very tricky store! Be careful an keep an eye on!
Robert Balzarini
5 years ago
Great Service I had all 4 tires high speed balanced and rotated in under 45 min very reasonable prices would definitely be back
anthony bellino
4 months ago
Very Disrespectful and not professional especially the owner MikeStay away from this tire shop.
Richard Rebollo
2 years ago
I ve came here to get my trailer tire changed cause it had a flat they changed it an it was fine for 3days then it was starting to lose air and then the tire was no longer good so I came back here to change it one more time and I have the same problem don t do business with them cheap tires I constantly have to put air in the tire
John Sarkis
7 months ago
Beware- Don't go to this place if you're a random person off the street. Car dashboard was showing front left tire was low, guy took it off and insisted I needed to replace it. Turns out my wheels were rotated a few months back and the dashboard wasn't reset, so it was actually the back right tire that needed to be plugged. The mechanics here are very untrustworthy.
Pavan Thimmaiah
11 months ago
Was taken here by my tow guy from J&J Towing as a recommendation . The woman working there, wore a Yankee hat, said that the work came with a warrantee. In fact, she said we would just throw you out on the road with no warrantee like that . Actually, that is exactly what they did. When I paid for it, the mechanics then said I don t get a warrantee and shrugged off even the thought of it. They didn t show their work or even offer a receipt.Go to a place that keeps their word and conducts and honest business.
Richard Muniz
3 years ago
Great service good prices and the guys know their job
E Masoud
3 weeks ago
Quick service, always reliable and professional. Thanks.
Hana Ahmed
2 years ago
My brother brought my car rim here to be fixed and was told it would be done within 24 hours. We ended up having to wait 72 hours to be told they wouldn t be able to fix and they were hesitant to give me back my deposit. They tried to charge me $240 for a new tire when down the block sold it to me for $120. The owners wife gave my brother a lot of attitude. I do not recommend this place.
Emilia Ayah
a year ago
Did a wonderful job, and was very understanding. My tire rims look great, if you are looking to upgrade your rims, go here! My daughter and I connected with the owner, Que vive El Salvador! -Ellen y Elle
Chanel Thomas
a year ago
Best service. Quick and honest. Pleasant and fair. Decent pricing and trustworthy. I will not service my tires any place other than EXPRESS TIRE & AUTO SERVICE. Thank you all for keeping me rolling safely.
Emma Cuccio
3 years ago
I can't say enough about the excellent customer service I received here! On a recommendation, I had my SUV towed here with 2 flat tires. Every member of the staff was extremely friendly, knowledgeable and helpful from the moment I arrived. They were able to replace my tires quickly and seamlessly. I have absolutely no complaints, and I very highly recommend them to anyone in need of tire service. They are the only shop that my entire family will go to!!
Dina DeVito
2 years ago
Very friendly, professional, & efficient. I had a cracked/bent rim and they took it on Thursday morning and called me 24 hours later that it was done. Very reasonable prices. Thank you guys for doing such a great job. I will definitely be back again.
Sherry Posner
3 years ago
GREAT tire buying experience! I've never heard of that before, but here it is!{Express Tire was a recommendation from the owner of an auto body repair shop who was recommended to me by a friend.)Diana greeted me in the office and completely managed my transaction, seamlessly. She recommended tires, had them on my car and within an hour I was on my way. I highly recommend them and will go back the next time tires or repairs are needed. Thank you Diana!
ijeoma croft
2 years ago
Excellent service!I first went for a fix a Flat then for New tires (good price). The two tire technicians were nice men taking the time to answer my questions about my New tires. I got my tires installed in less than a hour. I would highly recommend this shop.
Steven Kaite
2 years ago
My advice , if you can go some where else do so. i ll start by saying the prices that they try to charge people are outrageous. what they charge for a $90-120 welding job , between my insurance and myself they charged an overall total of over $300. when asked for the receipt it was complete hassle , then when finally received the total that was on the invoice compare to what the receipt stated was completely different (Crooks). it seems as if the wife at the desk and husband the owner gets into a lot of altercations with in themselves back home the way they speak to one another, also very rude the way they speak to the costumers , very aggressive. Do yourself the favor goelse where.
Nilda Ortiz
3 months ago
Great service always polite my go to place
EliteTrashMan
a year ago
Decided to give this place a try due to its nice clean looking store front advertising tire specialists didn t like that they took the tire off to the back God knows what they did with it (DTA). I m use to Danny s Rim Shop in Brooklyn on 4th Ave between 11th & 12th St where he comes out to the tire checks it IFO you and shows you and proves to you what s going on. This place right came out with my tire with circles down on it off the rim. Who knows if they were just nicks. I personally did not like this. They offered me the repair or a used tire. I went with the repair. I personally won t be coming back here.
David n
a year ago
Went here cuz my tire was loosing air.easy quick honest service and Good additude.The girl behind the counter was very cute.