NAPA Auto Parts - Hollink Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeff Peters
3 weeks ago
I have finally had enough of the miserable counter man at this location, once again he couldn t be bothered to look up a part for me. I have never seen such customer so poor. The other counter person Steve is always helpful however he wasn t at the counter today. I will take my business elsewhere. I will try to contact the owner to report this.

  jeff boula
a year ago
I hate to write a a low review here because the customer service was great. I went to store for an alternator and belt for a Ford ranger. The alternator was available the next day, I got the parts. Their system recommended the wrong sized belt, I exchanged it for another belt, wrong size again, got belt at different store, no problems . After installing, the truck "ran", battery kept dying, something above my mechanical ability was wrong. Brought to garage , apparently the alternator was defective and wired wrong. The customer service was great but I'd rather have a dirt bag sell me the right parts. Now I have to pay a garage for something I should of fixed myself. Thanks napa.

  Tom Plucknette
3 years ago
Steve is incredibly knowledge in regards to the products they offer and the time it takes to acquire them. We are very fortunate to have them here in our community. He even carries some tools and hardware which are very helpful as there is not a hardware store.

  Matthew Kampschmidt
7 years ago
Small local store, friendly service. One frustration is the the NAPA website may list things as available that aren't. That's a franchise problem though, not this stores problem.

  John Weber
2 years ago
Online order stated it was available today and was not after traveling to store. Staff members very rude in person and also on the phone.Use another Naps store if possible !!

  Doug Thurley
6 years ago
Great prices, all most always have what I need in stock! Knowledgeable staff!

  Michael Brunea
6 years ago
Store hours posted on line open till 4:00 on Saturday drI've there sat. Afternoon closed at noon. Bull

  Doug Kramer
5 years ago
Not very happy they didn't even have a upper radiator hose for my Ford explorer / spencerport NY.

  Ken
4 years ago
Quality parts and excellent service. Took the time to try and find an obscure part for an old tractor.

  Barbara Lake
7 years ago
Really nice guy, helped me fix my wiper blade problem. Thank you

  Jay Wheeler
2 years ago
Well stocked. Friendly and attentive.

  Arthur Cole
4 years ago
Great guys and they had what we needed!

  Renata Lee
6 years ago
Very friendly and helpful

  bob shields
5 years ago
Parts not in stock

  Robert Zecca
3 years ago
Great service

  Rick West
3 years ago
Good service