Auto Link Inc.

4.4 (37)

  5503 W Ridge Rd, Spencerport, NY 14559
  (585) 615-4444
  autolinkinc.net
  Claimed

Used car dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marie Walker
a month ago
I bought a car from this dealership many many many years ago and it was phenomenal. The price was exactly what I needed it to be. The ease of transaction couldn t have been any easier. I just drove away with my plates and new car. I ended up having that car for well over five years before choosing to upgrade. I never had big issues with my cute little used car. Basic maintenance repair like any other. Now, I m looking back for my reliable used car dealer once again because this big family needs a minivan. I just figured I d give my two cents here . Don t search anywhere else. Choose Auto Link, very reliable used car dealer. I wouldn t go elsewhere, truly.

  Ryan Black
2 months ago
Had a super quick and convenient time working with this dealership. Got my SUV the same day I walked in the dealership, drove it off the lot. Great interaction with the owner Craigg and he was great to work with. 5/5 Stars, without a doubt!

  1lilboss
8 months ago
Great car for great price!Craig got me the car I wanted.He made the transaction easy, was in and out no issues. I would definitely be back for my next auto purchase.

  Philip Pham
9 months ago
Never buy a used vehicle from him again.Bought 2005 Nissan Xterra SE with 60k miles for around $9000 in around September 2022. Craig is good man and was able communicate with my deafness. At first, we were trying settle down the negotiation that the value for Xterra shouldn't be too high for $9000. The value should be around $5000 to $7000 max. He cannot reduce the cost which I gave up and need for a daily truck. Cannot find any vehicle I need in the worse time of the year. He also told me it was great vehicle and bought from the auction in Massachusetts. I was sketchy myself if I take it or not, but I ended up bought it anyways. He was nice enough to take some little price off for remove the lock nuts on the wheels. That's only few pros from him. The real dealing cons is below here.Four months later, camshaft bank sensor failed me and almost got me in car accident. I was lucky enough that I was in the home area. I can't imagine if I was in highway and could get in serve accident. Then almost less than a year, my truck already a lot of problems. I was really upset that I have to spend over $3000 to repair over with the electric system. I knew that the truck was need to repair with a lot of replaced parts included replaced OBVIOUSLY rust leaf springs that I WANT to reduce the cost. That's why I tried to reduce the cost because I knew that I had to repair in next half year later. I do have a record of proof with the repair and the amount I spend.I owned many used vehicles and never have SO much problem compared to this truck. Compared to my previous used SUV that I bought from a private party, I had it for almost 3 years and it was great SUV until it died. So to see this private party I bought and Craig dealer, I would rather go off with private party over him and have reasonable deal and trustworthy. I would not recommend to buy from him if he doesn't know to make good negotiation and examine through the used vehicle. Not great for college students like myself who needed a vehicle from him either. I had to go through my first mental breakdown to try deal off.

  Daniel Hammonds
a year ago
Would highly recommend buying a used car from this dealership! Craig was very straightforward, trustworthy, and in my case, made the best out of a bad situation that I was in with my old car. Really appreciate the communication and quality of car that I bought. Thanks again!

  Mark Tucker
2 years ago
I was extremely pleased with the service and vehicle that Craig sold to me. He let the vehicle sell itself and was thorough in answering all questions without ANY pressure to buy. It was the easiest and smoothest vehicle transaction that I've ever had. Well worth the 2hr trip.

  Matthew Amphlett
8 months ago
Craig and staff were outstanding. Went way above and beyond to make car enjoyable. Highly recommend checking them out for your next vehicle.

  RiCoSwAvE
a year ago
I asked for like 3 simple things and one semi hard thing to be done prior to purchase and was told it would be done by a set date that both me and the dealer agreed on and once that day had come none I mean none of the things I requested to get done prior to purchase was done to vehicle so I spent all this money and they couldn t complete their side of the bargain. I also took care of securing my own loan with no help from these guys. Bad experience and won t ever buy a car from this place again

  first last
6 months ago
My car worked fine when I first got it then 2 months later started having problems was sold a lemon then told them about it and they wanted me to put more money in for a car that was the same amount as the car the gave me like I don t recommend getting anything here, horrible premise, horrible people, and very nasty

  Javier Nazario
5 years ago
Craig was awesome! We just bought our daughter her first car from auto link. Craig was very personable and profesional. Definitely the best place in town to buy a nice used car. Loved it. Thanks Craig.

  Kevin Heath
6 years ago
The owner Craig was very easy to deal with. Not pushy at all. Gave me a fair value for my trade-in and even knocked some off the price of the car I purchased. Left with my new car the same day.

  Prince-Tone Wiggins
6 months ago
I only had my car two weeks n it stated action up I told the man he told me bring it in n they messed the car up even more now I spend 3200on the car n turned around n spend more don't buy nothing from them they service is horrible n then he send me a text telling me very rude things like I'm broke n stupid n orther things i would not discuss stuff I never would have thought a professional person would say to their clients never again

  Kellie Ostrander
2 years ago
I was looking for a good car for my daughter who just started driving. Craig helped us out when it came to prices and quality. His cars are too notch and hard to even choose one. So thankful we chose AutoLink.

  Semir Cazanovic
a year ago
Bought a 2009 4Runner about a month back and I drove from Ohio but it was worth it, customer service and the car are great, good honest dealership not some shady side lot, I highly recommend and I will be back for more cars eventually!

  nancy horton
5 years ago
Had a great experience buying a vehicle Auto Link. Craig seemed to be straight shooter and I like that he was not pushy at all. I also liked he offer a short term warranty with the purchase to cover any issues you may be concerned about.

  Kelvin Mutati
3 months ago
I want to buy a vehicle from these guys are they Good?

  Lawrence Barnett
6 years ago
Great Dealership!! Very helpful, friendly, and HONEST!! Purchased on line and craig did a fantastic job in communicating along with additional photos that I had requested of the vehicle

  scott christ
3 years ago
I BOUGHT AN 09 AUDI FOR MY DAUGHTER. SHE AND I COULD NOT BE HAPPIER. 2 WEEKS LATER HER BATTERY WENT. I DID NOT HAVE ANY WARRANTY BUT WHEN I CALLED OWNER HE TOLD ME TO BRING IT IN GAVE ME A NEW ONE FREE OF CHARGE. EXCELLENT PLACE TO DO BUSINESS WITH AND QUICK AND EASY TO DEAL WITH WOULD BUY AGAIN ... LOVES HER CAR!

  McKayla Ford
3 years ago
Auto link is a great dealership. Craig is super helpful as someone new to the process of buying from a dealer, and great about keeping you updated.

  eddie ketogen
5 years ago
This is are Second vehicle purchase from Auto link. By far, the easiest and smoothest car transaction I have ever had. I am thrilled with the vehicle I purchased and the price.

  William Essig (Bill From IT)
6 years ago
If you're looking for a nice used car from the South, look no further. Craig's extremely personable, knowledgable and fair priced.

  Jacob Reynolds
4 years ago
Not very happy bought a car from here, and 2 months later after purchase nothing but issues left and right. Highly would not recommend shopping for a car here.

  Richard Vaeth
3 years ago
Did not purchase,but Craig was very helpful and price was under kbb and nada.

  Nicole DiNoto
2 years ago
Great prices and selection. Wonderful experience. Would definitely buy from again.

  jammaine Coleman
5 years ago
Great Experience No Pressure Sales Gimics, I would definitely return and tell family and friends.

  Jay Jay
5 years ago
Good place to buy a car. The owner always answer the phone when you got any questions

  Jenae Williams
3 years ago
Made me feel very comfortable, and was able to ask every question that I needed answer to

  Rick West
2 years ago
Not bad on car salesman at reasonable prices

  Jacob Ostrander
3 months ago
Great job!

  Opening Hours

Monday 9:30 AM-6 PM
Tuesday 9:30 AM-6 PM
Wednesday 9:30 AM-6 PM
Thursday 9:30 AM-6 PM
Friday 9:30 AM-6 PM
Saturday 9:30 AM-5 PM
Sunday 9:30 AM-1 PM

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