Wedekind Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Daniel Trujillo
4 months ago
I don t even know where to start, my experience was phenomenal. I have had several bad experiences with other dealerships so I was cautious when dealing with Wedekind. Ron was very kind and personable, and Art was super straight forward and transparent. Throughout the process, I was waiting for the catch but that moment never came. I walked in, car was immaculate, I paid what I was quoted, no bull $hit. I drove 3 hours to get there because they had the perfect mustang I was looking for. Now I wouldn t mind driving 3 hours whenever I m ready for my next car. I can t thank them enough!!!

  Doug Thomas
a month ago
Used to be a good dealership the second car my wife bought from them she traded in a jeep with brand spanking new Tires and Brakes. And requested new tires for the new vehicle which they said they would do. They did not put the new tires on now 5 months later they want to say she needs new tires and new brakes and quoted her outrageous price for her brakes also they told her that she would receive every third oil change for free and now they are no longer doing any oil changes for free because her oil is apparently too expensive like the dealership doesn't make enough money off robbing people selling cars without the proper safety equipment put on it before sold. so if you buy a car from this company make sure your brakes and tires are good because they apparently do not sell cars with brakes that are good my wife has been a returning customer to this business she bought multiple cars from here but now we will be taking our business elsewhere somewhere that actually cares about their customers safety and mental well-being. I do not recommend doing business with this company

  Kelly Spiz
a month ago
Purchased my 2nd car here at full price no less in May 2023. My prior vehicle, they maintained well and I loved this place. I was promised when purchased, all new tires, new brakes/rotors, only requiring regular maintenance. It is 10 months later and I am told, I need 4 new tires and an alignment plus brakes and rotors. I was lied to. Plus, the deal with oil changes were always 2 oil changes, 3rd free when purchased and maintained at Wedekind. Nope, was lied to about that as well. I referred so many people here and now I am absolutely embarrassed, disappointed to find out I was taken advantage of. I trusted that this place was not a shiesty dealership. Just extremely unfortunate.

  Nadina Akram
4 weeks ago
Since I purchased my car from them been nothing but issues. Took it to them to fix and they either break something and don t say a word or they don t fix what their suppose to and tell you that it s all set. Reached out to the manager Arthur several times, offers no help, argues with you and then blows you off even though I paid thousands of dollars additional for the platinum warranty. Now come to find out the car they sold me has over $70K in open claims with insurance company. Because the previous owner got severely hurt in an accident. And the car should not have been sold with all the issues it has. Had the vehicle for about a year and it s constantly at the dealer for all the issues it has. Vehicle can t even pass inspection because it has over 15 check engine light codes.

  Paula C
3 months ago
I recently purchased 2 vehicle from here and have had a great experience with the way things were handled and everyone was professional, easy to communicate with, had a couple hiccups which were resolved and they went above what they had to , to make sure I was happy with my purchases. I will recommend my family , friends and hope to continue doing future business with them. Thanks to Ben, Dave, and the service team.

  Vito Speranza
a week ago
Bought a renegade jeep and love it. After a couple of months I was hearing a hissing sound every time I hit the brakes. They fixed it free of charge! I was happy about this!

  Laquan Berry
2 months ago
During the summer of 2023 I bought a car from this place in like June-July it was a 2014 ford focus I was assured everything was ok with the car soon as I got the car it gave me nothing but problems it shut off on me at least 3-4 times in the middle of traffic and once on the highway that is a major safety issue as I could of lost my life. and I kept bringing it to Wedekind motors everytime I bring it there they claim to fix the issue yet the car was full of issues they would also charge me 100 to diagnose the problem every single time it got to the point where the person on the phone told me well it s a used car this is what happens even tho it had 70k on the dash not 100k not sure why are they selling not ready cars on they lot and they supposed to be a respected dealership and I put down a 7k deposit out my own pockets . I eventually paid the car fully off traded it in and bought a new car from Mohawk Honda who treated me with nothing but respect. I lost all respect for this dealership and will never give them my money again im also reporting them to the better business bureau.

  Ken Sanford
3 months ago
I've purchased 5 cars from Wedekind over the years. Ron and Art are always great to work with. All of the cars have performed admirably, so I'll continue to go to these guys whenever I need a new one.

  Kyle Slingerland
a week ago
Terrible experience with two out of three purchases here. One car was a lemon, the other car had a broken infotainment system that should have been fixed in two weeks but was jerked around for 6 months lied to at every turn.

  Bruce Jimbo
a month ago
Would definitely recommend buying a vehicle from this business. Had a cosmetic issue that showed itself on my truck about a week and half after purchase. They took care of it no questions asked!

  Allicia Grimes
a week ago
Ben was great, got monthly payment I wanted, never had a problem, been getting cars from them the past 10 years

  Jaha Orande L O V E: Let Our Voices Echo
7 months ago
Been about two weeks since I purchased my 22 VW Tiguan and I absolutely love the vehicle. Drove on the lot a little over 2 weeks ago looking for a car that happened to drive off the lot as I was arriving, nonetheless Ben S. stepped up and showed me this car and I was sold. The process was super quick and easy, the sales manager got me through paperwork with no hassle! I walked in on a Thursday, drove off the lot Saturday (due to insurance)! This will be my dealership for a while!

  Tim Deyo
6 months ago
Salesman Felice Calandra is top notch!! He's a man of his wordand was a pleasure to deal with. I felt like a made a fair deal and he didn't try to oversell. I would buy another car from Felice any day.

  Herman Ashe
8 months ago
I am not happy with the way they sold my son a car and put me down as the owner. I believe they switched the paper work because of my credit score and I feel they inflamed the costs. We had to get the car service for brakes when they said they put brakes and rotars on the vehicle. They want you to feel comfortable but appears to white wash the contract

  midas god
8 months ago
Ben is really nice sales man he took care of me and made sure I understood every step of the way of getting my first car

  Jennifer Marotta
4 years ago
I purchased my Jeep Grand Cherokee from a Wedekind Motors almost 3 years ago. My entire buying experience from start to finish was stress free. Arthur answered all of my questions and made me feel comfortable with my purchase. I ve had my Jeep serviced there throughout the years and am now looking to trade for a newer Jeep. Wedekind is the only place I ll go!To Follow up.... I just purchased my 2nd Jeep Grand Cherokee from Wedekind Motors. As with my first purchase, the entire process was stress and worry free. I wanted a specific color and trim package, and Arthur was very patient and diligent in finding it for me. They gave me a more than fair price for my trade, and even facilitated my financing this time around, at an interest rate lower than the bank published on their website! All around great experience with very consistent customer service and inventory. I will refer to my friends and I'm sure return in the coming years.

  Ruby Col�n
5 years ago
I had a great experience with Wedekind Motors! Art, Mason & Kevin made the whole process of trading in my car very easy... They even got my interest rate cut in half! I have some peace at mind because I walked out with a beautiful new car today fully covered with an affordable platinum warranty. I'd highly recommend anyone that's in the market for a new car! Thank you guys so s00o much!If they ask if someone referred you tell them Melissa Col�n so I can get a referral bonus and you will too if you send some one! Thanks

  Maria Angelopoulos
6 years ago
I was in dire need for another SUV and was crunched for time since I was in a rental, After getting the run around from a few other places, I came across Wedekind Motors saw that they had a few cars that met my needs, After going there and meeting with Felice I was more then impressed with the Level of Professionalism, Felice and everyone at this dealership were very accommodating, they went above and beyond to get me in a vehicle, but what Felice got me into was very impressive fully loaded 2013 Infinity, not to mention it drives like a dream!! I couldn't be happier! These guys are the real deal, upfront, honest, and they treat you like family!! I look forward to doing business with them for many years to come 5 stars are not enough, I highly recommend this dealership! They are awesome here!

  Jordann Chase
6 years ago
I purchased my 2011 VW GTI from wedekind motors about 2 years ago and I have been nothing but happy with my purchase. I had some issues registering my car because it was a repossessed car and New Hampshire needed a title and they were nothing but kind and helpful with this process. Thank you for making car buying a great experience! I would happily drive back to NY to do business with them again! Highly recommend!

  Frances Sturdivant
5 years ago
Highly recommend Wedekind! If you ask for Felice he is amazing and will help you find just what you need at an affordable price. We our so happy with our new car, thank you Felice for everything!!!!

  Michaela Hitt
a year ago
Will never be going back to Wedekind Motors, they lied to me about what I was buying and have had no accountability when discussing what I wasn't happy with. I knew the engine had to be replaced when I put a down payment on the vehicle; they told me the newer engine would have 40-50k miles on it, the body had just under 60k so I was okay with that as I was looking for a vehicle with under 60k miles on it. Upon buying this vehicle not only did they fail to provide the paperwork to back up what they said (they told me it would be provided), but when I had to reach out to ask for it I saw the engine they put in my vehicle had 70,000 miles on it. That's 20-30k less than I was told and they didn't see the issue with this because its "a great engine" They didn't see the issue was that they weren't honest about what they sold me. They had to do exhaust work on the vehicle when putting the new engine in and it fell apart, costing me over $1,000. When discussing I wanted money back as I was lied about what was being sold to me and had to pay to fix their work, they refused to cover costs for the work to be fixed. They didn't see the issue with this. They tried to have me pay for a new spare key after telling me they lost the old one until I addressed the issue multiple times. This vehicle to me with a safety recall that has killed others and when I obtained the vehicle it was clearly not detailed so I had to do that myself too. The list goes on with problems with this used car dealership. Based on their other reviews it looks like lying is an issue with these guys, best to stay away.

  John Fulton
a year ago
Been meaning to write a nice review for a few months and finally got around to it. This is a fantastic place to buy a car and all the great reviews are legit and well earned. We moved back to the US and relocated to the area in June and needed a car for my wife. I called Wedekind and spoke with Felice. He told me the car I called about was sold but mentioned a few other alternatives including a low-mile car he just took in on trade that had not even been detailed or cleaned out yet. I drove over, he showed me the car and a few others, and I went off to think about it. No pressure at all. We ended up buying the car with the low miles and 3 months later it's running perfectly and we couldn't be happier. Felice and the crew at Wedekind are fantastic. There's a reason you see cars sold by them everywhere.

  Lugenia Fowler
2 months ago
Everyone here is great! I brought my friend in and she drove off in a new car! Slightely used but beautiful!

  R O'Neal
2 years ago
Awesome experience!I had been looking to trade in a vehicle for a previously owned SUV. I had looked at a few other dealerships in the capital region but none compared to the excellent customer service that we received at Wedekind Motors.I worked with Dave in sales and he was top notch! He did not try to upsell me out of my price range and truly listened to my concerns. I test drove several vehicles and still left without making a purchase, I needed time to research the vehicles. When I made my choice, the vehicle was sent on to service where it received all new brakes, rotors, tires, wipers and an oil change. They even installed a remote starter for me as part of the deal! From there it went on to be detailed. When I picked it up it looked great and ran fabulously.Today, about 10 days from my purchase, we identified a leak in the windshield. I reached out to Dave and he is having the service team send over a mobile glass unit to get it fixed.Additionally, I found that he was truly knowledgeable about cars and their engine performance. He wasn't reading off some inventory list or trying to sell me on heated seats and Apple Play. Features are nice additional bonuses, they don't get you home at the end of the day.I highly recommend Wedekind and plan to do business with them again in the future.

  Carrie J
11 months ago
Started financing a used car from here about a year ago. Keep in mind, since day one, I have regularly taken my car to shops for regular car maintenance that I cannot do myself.Anyways. Constant issues with the car-at time of purchase, there were electrical issues and they had to order a part in order to fix it. It was months before it was fixed. Before I got the car, they replaced the tires with very cheap ones that I had to replace within a few months(out of my pocket). Faulty alternator, which I had replaced (out of my pocket) after my car had to be towed to a car shop. I have had the engine lights come on multiple times within the year, all of which were handled as soon as possible (out of my pocket). Not to mention, first car shop I went to mentioned a bunch of rust inside the car. Exhaust leak. I needed a car immediately but couldn't afford a brand new car, and didn't want to purchase an older car than this one because I knew that would come with constant expensive trips to shops in order to just...keep the car going. The car I am financing from here had a great record of maintenance and no accidents. Nonetheless, I am taking care of this car as if it was much older than it actually is. Oh, and I came to find that this vehicle came with a Walmart battery. Commutes less than 30mins one way for work and school. I am working to keep this car going while I still have just a little under $10k left on the loan to pay. Obviously, I will not be using Wedekind for car purchase or repair purposes.

  grant
a year ago
Had a good experience here buying a used car. I will say they have a friendly staff but they could have done better with the prep of my car. There was no floor mats and the exterior could have been detailed. So when you do get a car from here or anywhere just try to haggle that in and just give everything a good look over. They do move vehicles fast so check their inventory frequently.

  Celine Danciu
3 years ago
I just bought a Honda Civic (listed $2010 under Carfax value) and I ve had it about almost three weeks now. I went in one day and Felice helped me he was amazing. He made the process quick and easy. They allowed my puppy inside and catered to us both and made everything speedy and VERY easy to understand. I had went through a horrible car accident and they were very understanding and helped me get the right warranty and the right pricing for everything. They got me a great deal with super low interest at a local bank also. James and Felice were amazing. The whole process was super smooth and easy. Cars been great and absolutely perfect. It s literally so clean and brand new inside. I honestly haven t found a single issue with the car, the entire buying and financing process, or the business in general. They have a great referral program and a great program if your cars totaled you get $3,000 down payment toward ANY car on the lot. I highly recommend going here for a car and very very upset I didn t go here for my previous car! I most definitely wouldn t be in the bind I am now had I came here first! Please go here for a car! You will NOT be disappointed whatsoever!

  ben m
5 months ago
2 years, 35k miles, now at 95k, no issuesGood guys, just shop smart :)

  Tabetha Williar
a year ago
I had the best and easiest experience with Felice. I even left my phone on his desk. He looked up my address and brought my phone to my house! ! Got me right into the best car that I called interested in. Within a week! No trade in. No money down. I mean WOW! Thanks! Love the car!

  Beverly Beaudette
2 years ago
I had a really positive experience purchasing my car at Wedekind motors. I wasn t eager to purchase a new car (had to because my last one broke down) and so I wanted to be sure before buying anything. Felice didn t pressure me at all (really appreciated because my last car purchase was not a good experience) and let me think about it for a day or two before deciding. Would definitely purchase a car here again in the future when I need one and I am very happy with my vehicle thus far