Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bear Bathsheba
a month ago
Went in for a quick oil change. I'd never used this service before and was impressed with how quickly I was in and out. There was a line of maybe 6 or 8 cars when I pulled in and I was out within an hour. An oil change was about $50 and they didn't try to force me to get anything else done. Carlos was very friendly and explained everything they were doing, then made some conversation while I was waiting on everything to be finished up.

  Aye Zayer
3 months ago
These guys are the best. I ve showed up pretty close to closing time and they ve always got me in and helped me out. They do a great job and are very professional and will always help you out in an emergency situation. Can t recommend them enough.

 
a year ago
They have a good experience. They were respectful they do the job right I love this place. I m a come back anytime my car need oil change.

  Tyler
3 months ago
Always a great experience here. The team is incredibly efficient, professional and take great care of their customers. Thanks for another speedy oil change!

  Connie Smith
4 months ago
Stan annd Don ..professional and compassionate. Explained my unique situation (suddenly being left in charge of my father s vehicles). They kindly looked up his file and figured out what his truck needed. I really appreciate them seeing me as a fellow human with a story and helping me out.

  Chris Huntley
4 months ago
Some background.....I just returned from a off-roading trip out west, which consisted of hard driving in the mountains, combined with hours driving at 85mph on the Interstate. Upon returning home, I was a bit low on oil and so I attempted to top it off until I had a chance to get the oil changed. I accidentally over-filled the oil, but drove it that way for a week or two until I landed at VIOC. I left after generally good service, however, upon returning home, I checked the oil level (as I always do), and it was still over-filled. So unless it is VIOC's policy to over-fill customers vehicles, I'd suggest that I never actually received an oil change..........this is a serious accusation, I understand, but it my firm belief. Proving it is probably impossible, since I routinely get my oil changed regularly enough that color of the oil is difficult to use as proof.

  Matthew Grayson
a year ago
DO NOT RECOMMEND. They never tightened my oil plug. So today when my truck said no oil pressure and started making noises and smoking I added oil. What happened when I put the oil in? Look to the picture to see it on the ground. They never used a tool to tighten the plug. I WILL NEVER GO HERE AGAIN.Service: Oil changeService: Oil change

  Jennifer Wade
6 months ago
Stan and Don are the best. I went here today because Walmart had over an hour late and I was already 8k miles over my oil change due date and I have a long drive tonight so I thought a oil change would be a good idea today. Let's just say I was not disappointed by the kindness and knowledge of these guys. They got the job done fast and we had good conversations. I'll definitely come here next time for my oil change. I recommend this place to everyone. They also replaced all my air filters and filled up all my fluids. They showed me my air filters and asked if I wanted them changed before they went and did it. I obviously needed them done because they were DIRRRRRTY. I want to give these guys a huge thank you and shout out for taking care of me today

  Jon Macdonald
6 months ago
Seems like they keep deleting my comment so here we go again.Customer service states inspections are pull up at the crane street location. I pull up, denied service for inspection said the inspection bay is closed down and I have to make an apt and it could take a month I leave get it done elsewhereCalled customer service, they state its still a pull up inspection to try again no apt needed. Okay I wait 1 year and go back, pull up denied service again. Employee states I need an apt. I don't have one. It states I don't need one. Denied service okay I leave.Call customer service again. Don't wanna leave a complaint I just wanna know if I can make a dang apt. They state we promise it's a pull up no apt needed. I'm like bro Olay wait 2 months bring my gf car in pull up denied service stating to and I quote "go back to the shop you came from I'm sure they will do it. " so yeah Oil change yes. Inspection go elsewhere. They never seem to want to help anyone for inspections. I'm sure corporate can look into there inspection sales and figure it out that there only doing a few cars a month. Employee states "want me to get my manager cause he will tell you to go elsewhere as well I'm like sir I just need an inspection I thought it's no apt needed and he's like want me to get my manager I'm like why tho.

  Martin Loredo
8 months ago
Fantastic service! The three man team are all amazing people and they got me in and out pretty quick.Quick note for anyone going in to get service: Don't expect to be in and out by 15 minutes if there's a line, they're humans not robots. They know their stuff and are great people, worth the wait, trust me!

  Leah Semione
2 months ago
So helpful and very nice. Would highly recommend. Will definitely go to the this one every time

  Michelle Kumar
7 months ago
I'm giving this place one Star because all I went for was a Oil change. My Brakes were good at the time. Well after the services were done they said I have a leak in my Brake Oil. I ended up with very little Brakes and I was scared driving the Car. I think they made a mistake or the Guy was new. I ended up taking my Car to my Mechanic to get the Brakes fixed. It was costly because I needed two new Brake Lines. All I know is I will never go back there again because they might break something else on my Car.

  dan trawick
5 months ago
Amazing service, great price, guys like don are what the world needs more of. Honesty, integrity and kindness

  Jodi
5 months ago
Great team that work there! Honest, quick and dont try to sell you something you dont need!! Only place I go... Thanks guys!!

  Jana
a month ago
My first time here was not a good experience. I waited in the wrong line for over an hour. No one was outside directing traffic.

  Hailey Wisler
4 months ago
They are so nice! Such good people and help you with anything you need

  Alyssa Messina
a year ago
The technician was great. St Patty s Day 40 minutes before closing, we were headed to Boston and needed an oil change. The guys were great notices we had some corrosion around our battery terminals, asked if we wanted him to scrap and clean them. They didn t push us getting a new battery, changed our filter and off we went. They still had cars in line. Hope they were out a little after 6. Thanks Valvoline crew you were AWESOME!

  Tony Oliva
a year ago
The guys here are personable, professional and proficient. The turnaround is quick for an oil change and they'll cover the basics of preventive maintenance to ensure tires, wipers, liquids, filters etc are all good. I have my own mechanic for the big things but for what they do, this Valvoline and the ones who work there are top notch

  Molly Q
10 months ago
Return customer and will continue to go back. Quick service and they let me know about things I may need done but are not pushy. Thankful to the great staff at this location!

  Jenny Federici
a year ago
I picked this location based on reviews so I thought I'd put my 2 cents in. Carlos and Rick did a fantastic job! They're very personable and professional. Unfortunately they are understaffed so I could not get my inspection done but everywhere you go is understaffed. So I wasn't totally surprised. Can't blame them for that. 10/10 I will use this location again!Service: Oil change

  David Arroyo
a year ago
I made an appointment for a oil change and inspection all was punctual the manager did my inspection and found that one of my front headlights had lost a screw causing the lamp to be out of aliment . He fix it at no charge not to many business no longer do those little things.all in all this is a go back more than once kind of a place

  Sharice Littlejohn
8 months ago
The guys in there are always on point. They always get you in and out as quickly as possible. They re nice, informative, & can always share a couple laughs with them.

  Nadine Fitzpatrick
a year ago
Ron was great and over saw all work done on my car as he had trainee Michael working today. He was also very efficient. Had some guidance from Don but did very well . Will return again for service.

  Steve B
a year ago
Great crew at this location! My vehicle's transmission wasn't shifting as smooth as it used to. Rick changed out my transmission fluid and it shifts as smooth as it ever has. Excellent work and customer service!Service: TransmissionService: Transmission

  Bjm Bjm
11 months ago
I ve been waiting for an over hour to get my oil changed and it s still not done they advertise about 15 mins but that is not true! Theres only one car ahead of me in line. No one has acknowledged the long wait and the employees are chatting and shooting the breeze while I m stuck waiting in my car. Dont recommend go somewhere else

  Ryon Haley
2 years ago
Don provided top knotch service for my vehicle today. He was honest and open with me from the jump. I feel safe bringing my car here and like the employees will always put honesty and integrity above getting you in and out.Services: Electrical, Oil changeServices: Electrical, Oil change

  Dominique Kinard
2 years ago
I was recommended this place of business and Immediately walked into this establishment and was greeted. As someone who has worked customer service for years in the past, thats a great first impression. The Manager listened to what was going on, had me pull around and staff immediately got right on it. I literally feel like I was in and out in no time and that was a first for me, and trust, i ve been to many locations in the area to get my car serviced. Was super pleased with this place and will be returning.Services: Tires, Oil change

  Philip Vecchio
a year ago
Excellent fast and thorough service. So helpful and I was able to get through quickly. Friendly people and I didn't need to get out of the car.They're my go to oil change place since I moved to Schenectady.

  Debbie Zimmer
a year ago
Donald J was a very conscientious, friendly, proactive customer service representative. All of the staff were very friendly and helpful. I would highly recommend this Valvoline auto service center to anyone.Service: Oil changeService: Oil change

  Angel Torres
5 months ago
Most professional mechanic crew I have ever seen