AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nora Galto
3 months ago
Jairam (Jay) provided exceptional customer service. I'm a senior and this young man gives me hope for our future. So patient, knowledgeable, helpful and personable. My daughter's windshield wiper flew off and there were so many options to chose from that I was at a loss. Jai looked up the ones she needed by her license plate-how awesome! Thank you Jai and Happy New Year!

  A C
5 months ago
I waited a week for a part to come in, they said they will call when it arrives, so I waited my entire day for a phone call that never happened. Ended up having to call them to confirm my part arrived and by that time it was 6pm and the day was wasted. Thank you for wasting my time when my part was probably sitting on the shelf all day. Rude customer service from your lady workers, shame on you.

  Nydyha Raynor
8 months ago
Andy ,Andy,Andy ,Andy makes this place what it is. I would not shop here otherwise. I've been shopping here for the past few years because of him and his knowledge of cars and common sense. I can't tell you how many times other associates have given me wrong information or parts, I really wished he had his own parts store and garage he would have all my business and friends business. I send everyone I know to this store when I know he's working. Everyone should learn from him he's personable, friendly, and always greets you with a smile and conversation. He will also give it to you straight with no chaser so you will know what needs to be done to your vehicle..I would have given this store 5 stars but there's only one Andy.

  Tomeka Brown
9 months ago
This store seldom has the parts I need but I get it, they don't actually provide same day parts that people need, like sensors, gasket covers etc..However, the biggest issue is the tardiness of opening..This is the 2nd time in 2 weeks I have been waiting for the store to open..operation hrs say 830am on sundays..I have been sitting out here for over an hr and a half..this is the closest store to me and I had to wall as my vehicleis out of commission..UNACCEPTABLE

 
8 months ago
The presence of most of the needs and the possibility of submitting a special request and dealing well and checking all the engine lights for free, cleaners, and they have interior accessories for luxurious cars

  Mathew Koch
2 months ago
Great place to get ur parts

  Freya Smith
2 years ago
Went here today with my husband due to my battery terminals being corroded (questionable if my battery was actually leaking). This has been a problem for a while now and I Figured it would be best to just get a new battery to avoid any issues in the future. The gentleman behind the desk with glasses (never got his name) double checked we got the right battery, checked my current battery level (which was weak), and changed it right at the store for us. Since it has been corroded for some time he got different cleaning supplies and cleaned up the area throughly, even under where the battery sits. He made sure to grease it and make sure it was good as new. My husband and I waited inside with our 2 month old daughter while standing inside waiting another man who I assume was managerial cleaned off a chair and brought it over for me to sit while holding my daughter. Never even asked for it but was so thankful he was being so kind. Just overall pleased with the service, the kindness, and those two gentleman going above and beyond. It s been a crazy year for us all and it s just nice to know there are still good people out there and excellent customer service. I will definitely come back, Thankyou both again so much if you re reading this, merry Christmas :)

  Anais Gonzalez
a year ago
Walk-in very nice made sure I was being helped. They checked me battery and alternater for free. Gave me some tips to help with my situation and shared a little of what they do with the vehicle the have. Recommend some things as well.

  Renee Antoinette
a year ago
Went there 2 days in a row & on both days was greeted respectfully & assisted fully. On both occasions the associate was knowledgeable of the parts I needed, they did the due diligence to find the parts & the one associate went the extra mile by showing different price options & explained pros & cons of each.Although I did not need assistance carrying the items out to my car it was offered on both occasions & thats much appreciated.I highly recommend this particular Auto Zone.

  Anthony Reinl
a year ago
They were great from start to install of my battery. First the rep, she recommended one was less but better in cold, install guy great!

  Nicole Bullock
6 months ago
Ppl were nice enough, but I didn't find what I was looking for. Had to go to another Advance Auto.

  Sultana ( )
2 years ago
I was helped right away. A nice man changed my jeeps key battery, then even came out to make sure every thing was working properly. If he reads this I want him to know it's been working properly again! Thanks so much!

  Gregory Harris
10 months ago
Good service also a great reward program saved 200 dollars in a monthCan't beat that

  Kaab Ibar
2 years ago
Great store. Great friendly staff. They are very knowledgeable and helpful. They take time to make sure you are getting what is need in a timely manner and great price. The workers tend to go above and beyond in many situations. This auto store has plenty of parking, great selection, and is located along the bus line.

  Michaela D'Ambrosio
9 months ago
Great prices and good products but avoid speaking with Andy. He will sell you the incorrect parts and tools

  Pamela LaBrake
2 years ago
Went there with a check engine light on, they have the device to check codes. Within minutes knew it was an emission issue. The clerk suggested a "fix" for my gas cap and it worked, light went off and has stayed off : ) Guy saved me a trip and $$$ going to a repair shop. Clerks always polite, place clean and fast service.

  Tulona Zaman
a year ago
They were super kind and helped us find better way to save money lol

  Amy Gignac
a year ago
I have to say I never give a review but the service I received today was the best I have ever experience in AutoZone ask for Tom he is the best and will help in anyway he can I went to the one in Schenectady on state street

  Cynthia Van Alstyne
5 years ago
Went for a part for my car. It was not in stock, one day later got a phone call from the store and it was there. Fast and efficient. Staff was a mix of both men and women. Love to see females in an environment that traditionally was just male counter workers. The women were just a knowledgeable as the guys. Wonderful!!

  Mandaa Wormwood
2 years ago
We were driving up from Arkansas and our wheel bearing went. We found the nearest Autozone and was expecting to be back on the road within an our. Well, things were siezed up and the store manager came out periodically to help us! He was our saving grace and we are very happy he was working this day!!!!

  Andrea Jensen
6 years ago
Fabian is such a nice man!! I went into AutoZone looking for advice about which spark plus to purchase for my car. He was so personable and professional. I have no idea what I'm doing with cars but he helped explain exactly what I needed. It's nice to know there's still good people out there. Thank you for your service.

  leonard kwiatkowski
2 years ago
Flush away from all your plumbing needs. Always go to autozone for your parts Very friendly and most of the time have everything you need. If they don't have it in stock they can always order it.

  Jessica Nani Nivens
4 months ago
Very helpful staff

  Kathy Dedrick
2 years ago
Auto Zone at 1129 State st. Schenectady,NYI needed a new battery 3 other places, including an auto zone said they couldn't install one. The State st auto zone has their act together. Swapped out my battery and were courteous. Got it done in record time.

  Ceaser Peterson
9 years ago
I called in to ask about a part, the person I spoke to asked all the right questions to insure I got the part that was right for my vehicle,what impressed me is that I didn't feel as though I was being rushed or a bother to the associate who was helping me. He aslo gave me all the information I needed with pricing as far as with or with out core. When I got to the store I was impressed with how clean it was and the atmosphere was electrifing. The clerks were friendly, they helped each other and the place was well staffed. The clerk found my parts quickly and checked out.

  Lisa M
6 years ago
Had to have my SUV coded.The guy came out and did it within a couple minutes. He was pleasant and greeted you with a smile. I was able to find out out what the issues with my vehicle could be. I would go back again

  John Jones
2 years ago
Just got off of the phone with one of their staff,they need to hire more of those that have better social skills,only reason I'm even going there now,stems from them simply having what I need,I will be taking my business to other establishments in the very near future

  WN Uhh-_-Delay
a year ago
Joel is the coolest mechanic at autozone he we t out his way to fit my mom headlight if u see Joel he gonna get your car right

  corey jennings
2 years ago
The employees here actually knew about car parts and were able to help me get the right parts the first time . Would definitely recommend this store to any one in the area

  David Hendrix
7 years ago
Mike, Fabian, Andy, & Bill have gone up n beyond any nornal expectation of customer service. Personally having the fortunate experience of Fabian or Mike on multiple occasions either assisting with the repair or verbally /visually assisting my needs for the repair. Their is never a short of time, they've left me hanging not sure. Fabian has spent time in the rain and/ or cold dealing with my car. Mike too has never scared of the weather. Bill and Andy are always their to assist with the direction of Mike or Fabian and never hear a no or attitude. My car keeps me working to feed my family. Without these guys their would have been the short paychecks, and hungry kids. I cannot express my gratitude and thanks enough. Thank you, State st Auto Zone from my family and me!!!!!