Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lexie N
3 weeks ago
Immaculate service! I very last minute decided to go to the Wilton valvoline before i had to be at work. I think I pulled in around 10:40. I needed a headlight fixed and they said they could do it. They also noticed my windshield wiper was the wrong size and offered to fix that for me as well. I said yes and they were very efficient and got me out of the bay by 10:55 making me on time for work by 11. They were all very nice and did a great job without trying to sell a bunch of things to me. Will definitely be returning.

  KARYN HOPE
2 months ago
Manager Justin is friendly and accommodating, a happy guy. They don't cheat you or rip you off which is amazing. They recommend but don't push. An all around great experience. I waited 7 minutes with no appointment on Sat late morning.

  mark konieczny
a month ago
I went in for an oil change and inspection and the inspection machine was down. My vehicle passed the inspection, but they couldn t print the sticker (they did not charge me). They rescheduled me for a week later and when I showed up the machine was still not working. So, no call to cancel the appt. I ended up having to go to jiffy lube (which took 3 hours to get it done). So three appointments and 6 hours for an oil change and an inspection. If you only need a fast oil change on the fly and you don t mind paying a bit extra and getting soft sold on some other services this could be your place. If you need a nys inspection and value your time I would not go here. Two stars because the staff (one member in particular) was very nice. I would not be surprised if they will continue to schedule inspections that they can t perform in March/April 24 and say sorry once you re there.

  Barb Cassier
3 months ago
I was in and out in 10 minutes for oil change. They checked my car, tires, filled fluids and both young men were fantastic and so polite and pleasant. Great experience. I couldn't get to my regular dealer and took a chance..they were great

  Adam G.
a year ago
Outstanding customer service. My wife and I needed an oil change and tire rotation on our 2016 Honda CRV. We pushed it longer than we should and we showed up last minute. There was no wait at 1pm on a Saturday. The mechanics were all very courteous and professional. They gave us a VIP treatment and took care of our needs. We were done in under 30 minutes. We will be back. Thanks Valvoline!

  Josh Nielson
a month ago
Had a good quick oil change here once. Been back 3 times since and this is the last time. Two times the didn't have anyone trained on the equipment for the service I needed. Today they can't even do a simple inspection. I'm done.

  Amanda Howles
5 months ago
Great service! All the guys working at the time were extremely friendly and explanatory. I arrived not long before they closed and they still happily took me in for the quickest oil change I ve ever had. They recommended a few things aside from my oil but I decided to pass on them for now.

  James
3 months ago
Quickest oil change I've ever had! Very friendly team, and it was actually quite fun to watch them work. Very informative and transparent throughout the whole process. 100% recommended.

  Bobby Pok�dex
4 months ago
The manager Lynn was the best manager I ve ever seen in my entire life.she was nice to me and did everything professionally.and Andrew was sweet and kind. Savananah was nice and kind she did a great job.and the pit guy was fast and explained why he was changing the plug.all around great store

  David Evers
a month ago
If you call this place and ask them if they can do a transmission service on a specific vehicle, they will tell you "yes". Once you get there and they go under the hood, that's when they will say "this vehicle has a dealer specific port and we can't touch it". Similar thing happened for rear diff fluid.This has happened twice with two different vehicles at this one location.It's not the guys in the shop, but the person who answers the phone. They are clueless.

  Kylie Vise
7 months ago
Best oil change around! Everyone was so professional, courteous, and knowledgeable. The whole process was so convenient and efficient. The entire crew loudly and clearly communicated throughout the entire process. The price was fantastic, especially with the quality of service you are getting, it felt like a steal. Drew stood next to my window at his computer throughout the entire process and let me know exactly what was going on every step up the way. Everyone was so appreciative of my business. I will be back for sure!Service: Oil change

  Shawna Bliven
4 months ago
Very pleased with the speed and efficiency now that the manager Lynn has returned! She is so pleasant and knowledgeable! I m so glad that I found someone to trust with my vehicle!

  Caroline Bobrick
6 months ago
Quickest and friendliest oil change in the area. In and out in less than 20 minutes and didn't have to get out of my car. Not usually one to write a review for an oil change but I had such a surprisingly pleasant experience I had to share. My new go-to place.Service: Oil changeService: Oil change

  Philip Dombroski
2 months ago
Was taking my grand caravan there for oil changes. After a couple of oil changes, started having a severe oil leak. Come to find out, it was from a crack in the oil filter housing. Either the filter was tightened too much, or it was the wrong size. Either way, we lost the van, which was our primary source of income, as my wife and I do door dash and Instacart.

  Mike Mundell
4 weeks ago
Went today 3/17 around 1ish the website said no appointment for nys inspection so I went in drive all the way and when I got to valvoline their wasent anyone one their other then 3 employees doing nothing the guy came out and said its by appointment only and when I told him what the website said he replied with that's for oil changes only felt more like they dident wanna do anything I just re did the whole frame and abunch of other work to the truck so I know it will pass and they sent me away

  Kate Stephen
3 months ago
The mechanics were pleasant, efficient and helpful. I was especially pleased to see young women working there. Very pleased with my visit there.

  Richard Maxwell
10 months ago
I've always been very skeptical about these "QUICK CHANGE" places. My fianc� tried this place out a few weeks ago and she seemed pretty satisfied with the service. I stopped by to get an oil change to see how things went. First off there was no wait to get in to get the service, no sitting in the waiting room for hours and no appointment needed. The staff was beyond friendly and explained everything they were doing. To my surprise the manager is the one who was in the bay working, she was setting the example for the rest of the team the way a manager should. GREATY JOB!! The communication between the staff while working on my truck was amazing. So my mind has been changed and you definitely earned my returned business. Keep up the great work!!Service: Oil change

  Isabella Dennison
7 months ago
These guys were awesome !! Not only were they so friendly and knowledgeable that was the fastest oil change I ve ever seen. They walked me through the whole thing and I didn t even have to exit my car! Drew, John, Adam and Mike you guys were the best! Thank youService: Oil changeService: Oil change

  Gregory Nelson (Sarge)
9 months ago
Decided to go back to Valvoline after getting frigged over by wally world. Got right in this time. Friendly and helpful staff. Registration took a little while due to my vehicle change. Nothing too long though. Very thoroughly done as always. Was shown my finished oil change dipstick to varify it was done right- unlike my previous experience with WW. Will never go anywhere else other than Valvoline. Thanks for your help and time with my oil change.

  Crator
5 months ago
Understaffed, no sense of order. While I waited in line at bay 3( bay 1 was empty at the time) multiple cars were pushed through the other bays. Cars came and went as I waited for almost an hour. Will not return

  Vin Forbes
a year ago
Wow! I initially tried to go to Jiffy Lube but there was a huge line and wait - I don t have three hours to waste. When I got to Valvoline, they were able to take me in right away and that wasn t even the best part! You don t get out of your vehicle and it literally took them ten minutes to do the work. Lynn and all of her employees were amazing and the customer service experience was top notch. I will definitely be back and recommend their services.Service: Oil change

  Heather Gribben
8 months ago
I just want to say thank you to pauly he was amazing. He went above and beyond to help me today with my car situation. If only more people were as patient and understanding. THANKS AGAIN :)

  Erin Provost
10 months ago
Jon and his team were simply amazing. They talked to me. Told me everything that they were doing. Was in and out in less than 30 minutes. I will definitely go back for next oil change. Thank youService: Oil changeService: Oil change

  Ryan Phelan
11 months ago
This is my new spot for an oil change. Ive been here 3 times for an oil change and every time, the techs and mechanics at this location are pleasant, professional and efficient. Its such a well run business thanks to their exceptional staff. Highly recommend!Service: Oil changeService: Oil change

  Simon Smith
11 months ago
Have had two vehicles through this location and neither one did they replace all of the bolts/screws to the oil pan covers. If you're not going to do the job right then you're not doing it at all. Absolutely atrocious level of work allowed from this branch and its managers. Additionally, the price for one of my vehicles is more than the dealership, even with the half done work.Service: Oil change

  Quartrell Jones
7 months ago
went there yesterday after one bad experience i came back since i already paid on groupon one car was in front of me guy tells me its gonna be a hour if uyou dont want to do your job just say that dont lie to ppl so they can back out of line . wont be goin back to there rather pay more at jiffy lube

  Thomas Morris
8 months ago
Had my vehicles transmission serviced at a Valvoline store in Ohio while on vacation, about 300 miles after the service, I was half way home, the car started smoking running hot and shifting weird. Was able to make it home. The following morning brought it to this store in Saratoga springs, where the technicians refused to look at where the leak might be coming from, I specifically asked if they could check the fill and drain plugs for tightness, and if after they could top me back off, since the car lost all the fluid their other store just put in. Again they refused, and suggested it was a major issue with the transmission and would in no way be valvolines fault. Mind you my car was dumping oil in their parking lot, both on the way in to the bay and back out. Called Valavoline Customer Care, they are completely worthless.An improper self diag led me to spending 1000$ on a new oil pan and filter and OE fluid, and when I completed the job found that the fill plug was loose and about 3-4 threads out, fluid blatantly running out of there, and the oring was left off the drain plug, and had also been leaking from that. Valvoline could have saved me that 1000$ if they had just CHECKED THE PLUGS FOR TIGHTNESS and TOPPED OFF THEIR FLUID!

  Jenna White
6 months ago
Went to have my oil changed and these guys were great ,fast in & out.

  JO7V7VY
a year ago
SUPER FAST!!if you want to go to route 50 jiffy lube and wait for 3-4 hours for an oil change be my guestbig guy JOHN amazing will get you in and out 10 minutes inspects ENTIRE VEHICLE FROM FRONT TO BACK!!WOULD 100% RECOMMEND HIMTHANKYOU JOHNWILL BE BACK AGAIN

  Michael Dietrich
a year ago
Great service! They were friendly, efficient, and good value for an oil change. No pressure for upsells. We will be coming here instead of the Jiffy Lube for now on.Service: Oil changeService: Oil change