From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lyndsey Lowe
4 weeks ago
Absolute worst experience! This place towed us after 15 min of being in a parking lot that you have to pay online. I had to go connect to WiFi to pay and within that time they already towed. When we got to their yard to get the car we expressed what happened and the guy behind the counter had ZERO empathy. He was actually condescending and overly rude. Getting a car towed sucks and they know that, the least they could do is show a little kindness. All in all to tow the car 1.5 miles it was $247. Don t use these guys and don t expect any shred of kindness, they re out for a buck.Just a reply to this business: I was not the person who said a curse word. That was my mother who I took into Saratoga today in an effort to help her relax since she found out two weeks ago her husband has 3 months to live (cancer). So please do excuse her short fuse. Maybe if you guys had been nicer it would have made this slightly less stressful. Remember that a little kindness can go a long way, you never know what other people are dealing with. But thanks for your wonderful reply.
John Marciano
10 months ago
I tasked them with a challenging recovery. They responded when promised and took great care to recover the vehicle from an embankment without causing additional damage. Highly recommend!
Carol Daggs
a month ago
Last week in February, I needed a jump start for my vehicle. Fortunately my insurance coverage has roadside assistance, and I called to submit a service order. TowAway LLC responded in about 20 minutes time, and had me rolling in no time. The technicians were polite and professional. I was glad to have my jumpstart issue resolved so expeditiously!
Aqquilaa Smith
a month ago
The guy was very rude that picked up my truck. He didn t want to hear a word I was saying he got snow all over the inside of it and he decided to drive it through a pricker bush instead of adjusting himself to make sure he could make the turn. I was trying to explain to him where the garage was that he was taking it to, and he just told me that he would figure it out. A little over an hour later, I had a phone call that he couldn t remember where it was going and asked me for directions. The only reason why they got three stars is because the Garage called me and told me that my truck made it safely there.
Piper Cousins
a week ago
They came within 40minutes of being called. The driver was friendly & professional, as usual. I had asked to be towed, but then I decided to ask for a jump start. He gave me a jump & I drove to O Reilly s for a new battery. Thanks Tow Away. I couldn t have done it without you!
Abhijit Khare
a month ago
Monday morning 7 am and my car decided to break down on a busy road. Arranged through geico and they sent Towaway. Despite the morning rush they got to me quickly, were able to quickly secure the car and transport it to the repair place. Highly recommend
Kellie Frasier
3 months ago
I just would like to say Chris was absolutely fantastic. Chris was very prompt he showed at the exact time as promised. I highly recommend him and TowAway for any tow service you may need. Happy Holidays to all of you at TowAway!! Thank you from the Frasiers
Ryan Foster
a month ago
Tow away has done all my maintenance work for the last 2 years. They always get my vehicles right in and get it fixed right the first time. I recommend everyone I know to use them not only for their great mechanic but also there great towing service!
Justin Kane
5 months ago
Super quick and responsive for my emergency roadside assistance when my battery died. Also saved me a trip to the mechanic, they were able to distinguish that it wasn t my alternator and I just needed a replacement battery. Highly recommend for this service!Service: Battery serviceService: Battery service
Peter Van Nostrand
a month ago
Outstanding and professional service from Towaway LLC. Experienced driver got my wedged in vehicle out without a scratch and towed to the dealership in no time. I highly recommend this company if you need a tow!
Kristie Moon
4 months ago
I called Tow Away after another tow company had come the day before. Obviously if I had to find another company, the first one didn t go well. Tow Away was very professional, knowledgeable, quick to respond and I had a great experience. Highly recommend. They towed my car Queensbury all the way to Albany. Definitely will use again if needed.
Vanessa Waldron
3 months ago
Towed my vehicle through roadside assistance. I just had a terrible experience with another tow company the day before and these people were amazing. Had it towed within an hour of the initial call. Thank you so much you have no idea how much I appreciate it.
Makers Smith
a month ago
I really appreciate the service on the day AT&T Verizon and T-Mobile lost mobile services and I made the call through Wi-Fi. It was a hit and miss call I made as the call was "Can You Hear You Hear Me Now!!" Literally speaking. I don't know the name of the person who took the call just wanted to thank you man for working with me through the Wi-Fi call you didn't give up on me man much love to you and appreciated.The gentleman that was able to get enough power to open my trunk was absolutely beautiful man , as I told him dude this is better than a tow and he was cool too. Thank y'all man I locked y'all number in if I ever need help again and I will let family And friends know.Thank you guys, by the way we just moved here from TX. And I'm loving the welcome Mr. StephRaiders NationMalta, 12020 NY
Jeremy Huskey
5 months ago
was left in my storage unit when I jacked up my tire to change it and my jack fell off had to call them to have help. They were responsive, well mannered and very courteous. The driver went above and beyond to get us to help what we need thank you very much for getting us out of the situation that we were inService: Tire changeService: Tire change
Kelly Stewart
3 months ago
Fast pick up, excellent service and they fixed my car the day of! Highly recommend to all in Ballston Spa Area, convenient location and friendly staff! Thank you so much!
Susan Kenitz
4 months ago
Excellent service, very knowledgeable and polite staff. They towed my car and repaired it and I had it back the next day. I am very happy with them and will most definitely be using them again. Highly recommend!
Katie Addison
2 months ago
Lost my keys downtown, and Nissan required me to have my car towed to the shop to get new ones -_-Tow Away was so so pleasant, kind, and efficient.Highly recommend.
Randy Croote
2 months ago
Showed up exactly on time. Were courteous and helpful in the office and the driver was professional and personable. Highest recommendation!!
Douglas Davis
5 months ago
I had a leaking tire and needed it fixed over a weekend. All my go-to garages were busy or closed and I was faced with a broader search for an open garage. I stopped in at TowAway thinking they might have a tire machine and despite being busy they come back in a couple hours and we'll take care of it. When I came back they showed me what was wrong and gave choices on how to move forward. They were reliable and easy to work...and open until 5pm on Saturdays.
Christeal R
9 months ago
Great experience. The operator was friendly and professional. He was careful with our vehicle and felt safe watching him drive off with it!
Greg Johnson
2 months ago
Excellent experience - Driver Gavin arrived earlier than expected, was personable and nice throughout the entire experience. Nothing but good things from my experience.
Daniel Weingarten
a month ago
Great service and great response. The Mechanic Christian was great thoughtful and helpful. Was very pleased with his services . Highly recommend
Olivia Marcuccio
6 months ago
This company was great. Called for them through State Farm to tow my car to the closest repair shop. Man who called me to come tow my car was really nice. Told me his approximate time he d be there. Came timely and got my car on the bed quickly. I would recommend to anyone.Service: Car towingService: Car towing
Jesse Agan
a week ago
Cody was excellent! Fast work, fair pricing, and great customer service!
Thomas Monroe
2 months ago
The driver was more than patient understanding and proficient kudos to him and thank you very much and they arrived so quickly I was extremely impressed overall I couldn't ask for any better and here we are in winter
Stark ,
2 months ago
They are very friendly and came to tow my vehicle very quickly. I'd absolutely call them again and I highly recommend.
Meghan
5 months ago
They came within the time frame they quoted me, Eddie was great, he gave me a ride to the shop to get my car fixed. I would definitely recommend them to others and use them again in the future.Service: Car towingService: Car towing
Mari Ann Shake
6 months ago
TowAway arrived on time and managed a tow that had several "moving parts" (with no owner or representative to help) including picking the car up at a gated storage facility that also had the car's key, an unusual occurrence. It arrived at the correct dealership, though that step could have gone wrong too. Easy for ME!Service: Car towingService: Car towing
karen p
5 months ago
Friendly, fast and pleasant encounter for my flat tire. Glad my insurance company sent this tow service to help with my flat tire. Would recommend!!Service: Tire changeService: Tire change
Remy Romero
2 months ago
Locked myself out of my car and within an hour ish someone came to let me back in! Not sure his name but he was very nice and got the job done quickly!