Childs Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Laci Willette
2 weeks ago
I have been in a few binds before today and went there prior with both my Honda and Firebird... But let me tell you, this was the absolute worst morning. Flat tire in Round Lake. Had a temporary fix done (bless my boyfriend's soul) so I could make it to work and figure it out from there. I called Child's letting them know my situation as I was closeby. They took on the task on my lunch hour, and made the situation so much better. No more stress, no worries. With the utmost honesty about the work of my boyfriend's work and everything. They mentioned how it was decent enough to be permanent possibly but if I still wanted the patch tire treatment they could still do it. Great people and sincere. Thank you Gary and your crew! Absolutely memorable. Highly appreciated and recommend!

  David Bush
2 months ago
Great service and not over price like a lot of other garages you end up going to. Would definitely go back to get more services done and would definitely recommend more people to them.

  Carol Lynn Coronios
5 months ago
Two friends highly recommended Child's when my ABS light started blinking occasionally. They got me in promptly. Friendly, courteous, thorough. Called to tell me it was ready, George described what they'd seen, what they'd did in clear terms. When I picked it up, I was impressed with the cleanliness/neatness of the office and what I could see of the garage (I hadn't taken notice of either when I dropped the car off).I couldn't recommend them highly enough. Child's will be my mechanic from now on!Service: Auto brake repair

  christian hotte
a month ago
Honest mechanic that stands behind the quality of their work, very hard to find these days! Will continue bringing mine and the family cars here for years to come.

  Tina LaFumee
8 months ago
Family and I were on vacation. With 6 kids. Got a blow out on our popup camper, closes place off the highway. Slowly drove there lol they were so great, very fast to help. Pulled out the jack and tools fixed the tire. And back on the road With in 10 minutes and wouldn't take any money, he said, I want you and the family to have a great time. Hubby still gave him a 20.Thank you so much. Need more people like this in the world.

  Todd Peterson
a year ago
Needed to find a shop that could upgrade my suspension with a lift and new tires. Gary answered me via email and set everything up and they installed all the parts and ordered new tires. They did a fantastic job, only took them 1 day even after quoting me that it would probably take 2. Super nice, very reasonable with pricing and time. My 4Runner will only be going here from now on for EVERYTHING.Services: Tires, Steering & suspension replacement

  SkyDreamer
4 months ago
One of the staff members ended up cursing out a tow truck driver for no reason. I don t what s the deal, but a tow truck driver dropped off a car and the staff went off on him

  David Evers
4 weeks ago
Best repair shop around. Fair honest, and reliable.

  Nicholas Garrison
4 months ago
Rude & unprofessional staff! Do not waste your time bringing your vehicle to this auto repair facility.

  Matthew Zotta
a year ago
Been to Child's Automotive twice for my 2017 Chevy Cruze, once for a brake job and most recently for an issue with the turbo. I dropped my car off on Sunday night for them to be able to look at Monday morning. Gary called around noon on Monday and had diagnosed I needed a new turbo. However the turbos were on national back order. He offered to call around and see if a dealer had one. I said go ahead because I needed the car fixed. Long story short, he was able to source the part get and get it installed by the end of day Tuesday. I could not believe the turn around time. He and his team are best in class and a pleasure to work with. I trust them with all the major repairs on my vehicles. Thank you Gary and team!Services: Auto engine diagnostic, Engine repair

  EN M
2 years ago
I would recommend Gary and staff to literally anyone; and I have. My whole family goes there. Todd, George and Nick are two who stand out to me because I was in there today with them. . I can t say enough good about Gary and the way he runs his business. I feel so taken care of by these people I really can t explain. It feels like if your own family had a car business; how you would be treated. They are some of the most professional but also friendly and I feel, knowledgeable, people I have ever had the pleasure of knowing. They are truly masters of their work; in both automotive and customer service. Like I said, I can t say enough. This is probably my favorite business ever. And who likes getting their car worked on? I really do tell anyone I love to go here. I m in the market for my next car and I have to say I will only buy something these guys would work on. That s how strongly I feel about them. They are just the most wonderful people in cars. I feel like I am always in the best hands whenever I walk through those doors. I cannot imagine myself ever going anywhere else. And if I move, I will schedule my stuff for when I m back in town. They re people I want to have working on my cars for life. And I have no affiliation with them; just the pleasure of getting a referral that made me believe in the way people do business with each other once more.Also, they love my dog. And he loves them!! (But he loves everybody )

  Kamy Camp
10 months ago
They were very friendly, quick and efficient addressing a CODE concern I had with my Prius even though they don t work with my system. Will recommend them to others!

  Karen H
3 years ago
Great experience. I am new to the area and they were recommended on NextDoor App. They are friendly and professional. Just had an inspection but will definitely take my car there for maintenance. They had the music on and staff singing. Happiest work environment I've ever experienced! Nice to see.

  Nicole Harris
a year ago
I brought my sons car there fully prepared to pay a fortune. After looking at the problem he told us he believed this was a problem that Nissan had a recall for. He went above and beyond and contacted Nissan himself to find out indeed this was a Nissan recall. He recommended Dan's towing, who were also great, who towed the car to LIA Nissan in Saratoga who repaired the vehicle at no charge. They wrte great too. A dishonest shop would've just fixed it and charged me, especially since I don't know much about cars. Thank you for your honesty and saving us a lot of money.Service: Auto maintenance

  Greg Royer
5 years ago
Recently worked with George and Todd for work on both my vehicles. Both great guys, very honest, very fair prices, and completed work before I was expecting. Will not go anywhere else now and look forward to having them perform additional work to my project car! Highly recommend this shop and thank you George for your exceptional service!

  Kristine Bouldin
3 months ago
They are fast, efficient and very niceGreat job

  Emily Nolin
7 years ago
Gary, Todd, and staff are so wonderfully nice. They have always been so incredibly helpful, and they have always gone above and beyond for me. Having someone you can call and trust, regarding your car, or anything else in life, is so cool and so appreciated. This place has a wonderful atmosphere and vibe, I always leave feeling really happy to give them any business and I recommend them to all of my friends. My whole family has gone there with great service every time. Todd once was incredibly kind and did a really generous favor for me, and Gary answered my sister's question via phone, when she was at another automotive department after moving several hours away. Gary helped me over the phone with things, too. I can't say enough good about these people. They are also so so kind to my dog, whom I bring everywhere with me and has gone to all my appointments. These are class-act, wonderful people and I cannot say my appreciation enough. They are an example of the kind of person I strive to be in all affairs of life. My dog and I always love going there-- there are also great walking trails if you are waiting for your car for a short appointment, right down the street. This is the kind of car place you always dream of going.

  Lawrence Gamache
3 years ago
My wife's car wouldn't start last week. I jump-started it with our other car and brought it to Childs Automotive. They did an excellent job. They checked the whole charging system and concluded that the battery was bad. New battery and on my way in a short time. I also had a NYS vehicle inspection on her car today and this was also done in a timely and professional manner. I would recommend Childs Automotive to anyone who needs any sort of car repair done. They are professionals and their prices are reasonable. Very satisfied with my experience there.Service: Battery

  Sam McClatchey
a year ago
Great service and prices. Can't go wrong with them no matter your car brand/type. Whether you're a local or a traveler, they are a top choice!

  Gail
4 years ago
I won t go anywhere else. I used to live in Saratoga Springs, and would always go to Gary for regular maintenance on my car. He and his staff are honest and thorough. I had moved to North Carolina, and would come and visit them every year to check up on my car. They are very consistent especially whenever I had an issue with my car. For example, in North Carolina, a mechanic told me I need to replace my brakes right away. I took it to Gary and his staff a couple of months later without informing them what I was told by the NC mechanic, they noticed my brakes were beginning to wear but predicted I had another year left on them. And they were right! Exactly a year later, I came to them and knew it was time to replace my brakes as they did for me. I now live in Massachusetts, and will drive the four hours for them to take care of my car. That is how much I trust them. I am grateful for all of you at Child s auto! Gail Picillo

  Janice Reeves
5 years ago
This place is the best. If you're looking for a place that will give you excellent service, friendly attitude and not charge you a million bucks, this is the place. They are honest about what your vehicle needs and will be thorough...but they'll also let you know if it's not a priority that you need to waste money on. And the guys that work there seem to be having a great time at work....the singing and music you can hear from the waiting room is a hoot. Good to know they're not miserable and unhappy while working on my car, lol.

  Karen Willmott
3 years ago
My family has been coming to Childs for years because they never let us down. Today I called to see if they could quickly replace a tire that had picked up a screw and was losing air. I was convinced I would need a whole new tire (sadly not my first screw-in-a-tire rodeo) but George looked at it and said it could be plugged. I always appreciate their integrity - could have sold me a tire and made some money, but instead plugged it, at no charge, and truly made my day.Services: Tires, General repairs & maintenance, Engine repair, Wheel alignment, Brakes, Oil change

  Alexander Lourenco
a year ago
Childs is awesome: hey are honest, affordable, and do quality work. I always come to them for my tire swaps + inspections, and if I ever have anything major happen to my car I'll definitely come to them first!Services: Tires, Wheel alignment, Auto emissions testing, Vehicle safety inspectionServices: Tires, Wheel alignment, Auto emissions testing, Vehicle safety inspection

  Brian 360
2 years ago
Honest, fast, & affordable.I have an older "well-used" vehicle, instead of upselling, overcharging, or adding problems, everything was very straightforward and direct. Friendly with fast, honest service, what more do you need? Oh that's right, the price - it was at least 1/2 the cost for an oil change compared to the stealership. If you're in the area give them a shout for your next service call. You'll save time and $$.

  Gabriel Shami
2 years ago
Went to Honda dealership and they said I need 2k in parts plus labor for a new catalytic converter and a-pipe. Took it here and they stopped pipe from leaking and I went on my way paying 0. Definitely trust them and will use again going forward for everythingServices: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic

  Ryan Jeremias
4 years ago
Amazing customer service, and most importantly quality of work. They hire very qualified people and are very honest and upfront with you. Even once bringing me to the back showing whats wrong and allowing me to take pics when up on the lift. HIGHLY recommend this shop to anyone, plus the prices are very reasonable.

  Danny Underwood-Jones
6 years ago
Initially took my car to one of those chain shops for an inspection and a repair that I thought needed to be done in order for the car to pass. They came back with a laundry list of things that they said also needed to be done for a price of around $500, which I flat-out could not afford. Took the car to Childs for repair and they told me right off the bat that the repair was not necessary in order to pass inspection and that it could wait until I could better afford to have it done. Further they deemed the car mechanically sound. So I got the car successfully inspected and also had an oil change for $53 tax included!!! Very, very satisfied with Childs and really appreciate their honesty after the chain shop tried to take advantage of me.

  Lia Carpenter
6 years ago
I cannot recommend this place enough! They are the most well-organized, professional, honest mechanics I've dealt with. Sometimes the owner is like that, bit not the other guys - not here, they are all great! They will accommodate your schedule and only fix what you need if they know you're not eager to spend all of your money on your car. Never disappointed.

  Brenda Buchholz
a month ago
Friends all have nothing but great things to say about this place

  John Kieran Sr
a year ago
Great group of guys here .professional, clean and organized..Todd at the front desk is top notch..come here for your automotive needs you ll be glad you did.