Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Darryl Williams
2 days ago
As always 100% knowledgeable sales force.

  Niki B
a year ago
Went to AutoZone to purchase and have a battery installed and was quickly dismissed because it was a hybrid. Spoke with Ed at Advanced Auto who said bring it down and they will take a look at it. He installed a new battery kindly and professionally. I would highly recommend Advanced Auto over AutoZone

  google reviewer
9 months ago
When I called about fuse testing; the person who answered the phone told me to open the fuse box and see if any are burnt out. Great tip! Thank you.

  Jerry T
a year ago
Folks replaced my failing battery during the polar vortex weather. Extremely helpful given the frigid weather. Bought a die hard battery and the Advance Auto folks happily replaced the battery.

  Eric Hatt
3 years ago
Went here because I needed a new battery. Charles handled everything - found the battery for me and installed it. Very professional the whole way. I wish I had cash on hand to tip because he is one of those people that just deserved a good act. I will return because of his service.

  Charlie
5 months ago
Clean store. Good people. Good area.

  Dan Rice
2 years ago
Unbelievably great service. These guys were in motion like a finely tuned machine. I was out of there with a new battery installed in my car in less than 15 minutes. Very impressive. Kudos.

  Hash M
5 years ago
Excellent customer service.Reasonable price and wonderful staffs.Excellent customer service.Wonderful and knowledgeable staff who are ready to help with wny product in their store or suggest the best reasonable options.Price wise they will offer you the best prices in town in order to save money and time for shopping around.They do some quite installation free of charge for senior customers or customers who are unable to install or fill up like windshield liquids etc.Over all very good experience and would definitely suggest anyone who likes to shop for auto parts.Thanks.

  A N
7 years ago
I needed some new contacts for my battery, so I looked it up online, printed the page and went here to find it. I showed it to a staff member and in 2 seconds he had the part ready for me to purchase. Very convenient and easy experience, I'll definitely shop here again.

  Eric McHenry
4 years ago
Very helpful! I borrowed the Check Engine Code Reader, and Ed was able to look up the information and give me some very helpful suggestions. Ended up fixing my car with ease instead of what I was expecting to be a very costly visit to the shop.

  John Meliski
2 years ago
Amazing customer service! Super nice and very helpful. Helped me fix my truck which just happened to break on my way into their parking lot. Thanks again!

  Trish Lee
5 years ago
Great store and really reasonable prices compared to other auto parts stores. They also had some good deals for the products I needed tonight. The man working was very helpful, he actually offered to come outside that way I didn't go spending $149.99 for a lightbulb like the lady @ AutoZone was telling me I needed. Needless to say thank God he did because I didn't need what she was saying and only spent $14.99 for the bulb!!! He was also very helpful when I mentioned needing a few other items he went out on the floor and grabbed them for me instead of doing like most cashiers do and reply with oh that's in isles #5 And he also prevented me from accidentally buying the wrong gas treatment for my Kia.....

  Dzoul Marshal
5 years ago
Advance Auto Parts always has great service and a great productHowever, at this one the guy helping us probably had his heart in the right place but needed customer service guidance. For example he told us to "brace ourselves" before giving us the price for a battery. And instead of asking us what kind of car we have first he immediately started telling us he might not be able to.

  Katherine Norton
7 months ago
Called 3 times, hung up on every single time. Do your jobs it isn't hard

  Brandon Parsell
a year ago
My buddy s truck crapped the bed on a ski trip up here. They had the coolant we needed to repair his unreliable gm vehicle.

  Brent a
a year ago
I have been going to this location for years and they have always been incredibly helpful and informative. Top notch staff

  Ami Wilson
4 years ago
Tonight I went in with an issue concerning my car. The lift support on the left rear side had broken. I needed info and to see about removing it. If I left it on then I wouldn t have a battery left. An indicator light on my console showed an open door. An associate Steve came outside, looked at my problem, retrieved the correct tool and took the piece off. He saved my bacon!! He went above and beyond. Thanks Steve!!!!

  Jaymes Martyn
5 years ago
Would be nice for the folks behind the counter to explain in more detail than just Platinum, Gold, and Silver for their brake pads...I guess I don t need the clips but would of been nice if that was explained what the different packages were...yes I know I should of asked but damn it when my cars up in the air with no ride to get the clips I needed burns me....NOT GOING BACK THERE.Not everyone is a mechanical genius walking in there.

  Kimberly Wynn
8 months ago
The guys are always helpful and the prices are fairly reasonable

  Teresa Bertolotti
2 years ago
I went to Advance Auto parts to get replacement wiper blades for my truck.The salesperson was very helpful. Thank you for putting the new wiper blades on my vehicle.

  William barsalow
a year ago
The associates are very knowledgeable and helpful,I had my battery and alternator tested here and it was such a treat to watch them do their thing...

  Tom Reynolds
4 years ago
Even though im not a professional auto mechanic, the gentleman (joe n. on the receipt) took a moment to ask, and get me the right star sockets and then proper parts for me to do my own brakes. Safely and saved me alot of time...GOOD JOB

  Dan Slavin
2 years ago
These guys are amazing! They are so knowledgeable and helpful. I will continue to use them for all my auto needs

  Bonnie L Earley
a year ago
Bought wipers excellent job thanks for the help ! Bonnie L Earley

  Today's Project Guide
5 years ago
I ordered parts for the fallowing day. Once I get there I find that no delivery had come in (unlike what I was told from the previous worker), my parts were not in and nobody knew why. This was extremely frustrating due to the fact that it's winter and the day I ordered my parts for was forecast to be in the mid 40's which I'm sure any driveway mechanics can tell you is a godsend temperature during upstate NY winter's. Anyway the fallowing day my parts came in. I needed a master and slave cylinder for my clutch. The slave cylinder wasn't exactly OEM although it was listed as such. It had a secondary banjo bolt extension that I had to remove prior to install and the master cylinder pedal connection bracket was bent in a twisted fashion which entailed a lot of vise and pliar bending to get straight. Due to the parts not showing up when I needed them and the issues with these "oem" items I'm giving 3 stars. AutoZone is right across the street from this location and they will receive my business from here on out.

  D. Diresta
5 years ago
Outside of them remembering me from over a year ago. The man that helped me saved me from buying something I didn't need. Love this company & kudos to the employees.

  Terry W. Potter
10 months ago
Great people, friendly, courteous and willing to go out of there way to help you

  Bobbie A.B.
5 years ago
Advance Auto in Queensbury is convenient and easy. The staff is always friendly and helper, compare to other advance autos. Defiantly the one location I try to go to.

  kim mcgakey
a year ago
Very helpful sales people! Great place to go

  Dale White
a year ago
Poor service, could not get right part everything internet showed they had one . Stay away. Went to Auto Zone, got it. Stay away. Dale White