ZAFUTO AUTOMOTIVE SERVICES INC
4.8 (96)
6700 Porter Rd, Niagara Falls, NY 14304
(716) 297-0607
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brian Zacher
8 months ago
Very efficient and knowledgeable about their services conducted by their professional mechanics. Very friendly. Would recommend to everyone always. Been to different places and now found my forever auto repair shop.
Trisha Bolt
6 months ago
Called Zafuto (neighbor recommended) about some crazy noises I was hearing under my SUV. They were able to identify the issues and fix the truck in 2 days.I know that they have a very busy shop, but they maintained communication, worked with my warranty, and had my car back to me so we could move on without lives safely.Thanks so much, guys!
Lizabeth Koury
8 months ago
Women beware!!! I went here initially off a friend s recommendation and it seemed like right out of the gate they wanted to charge me an arm and a leg for things I didn t know I needed. Most recently I went in for an oil change and had them look some things over. Turned in to a grand worth of work only for me to get my car back and as soon as I turned it on my brakes bottom out. I hardly had any brakes at all. And when I took it back to them to ask not even 30 minutes later he had the audacity to tell me that was normal. No, if I m paying you that much to put new brakes on, I should be able to hardly tap them and they should be perfect. He tried to con me in to new front brakes, which were just done and I can see are still very new. He said it was safe to drive but I nearly got in to an accident multiple times because my brakes were almost non existent. I was forced to go to a different shop to get it fixed where they told me they not only didn t bleed the lines but they also milled my drums wrong. How do you do the drums wrong when a machine does it for you???
Roy Gregory
4 months ago
Top notch repair team of front-line mechanics. Super with the work and a more than fair price. I'd suggest you go here for repairs
Michael LaVan
7 months ago
Great place! I was traveling and they got me right in and fixed my vehicle. They were all very friendly, and helped me out when they didnt need to! I appreciate everything they did for me! If I lived in the area, I would use them for all my automotive needs!Service: General repairs & maintenanceService: General repairs & maintenance
Gerrod Craig
5 months ago
Get services and great people..Always get the job done been going there since I got a car and will never go nowhere else. I always leave satisfy
Kaelyn Leo
5 months ago
This is the most honest mechanic I ve been to! And I will continue to do business with them!
susan monte
8 months ago
Excellent work & very friendly! Joe explains everything & really knows what he's doing! We have a new car repair place!!
Michelle L.
2 years ago
I cannot really put into words, what a positive experience I had. I needed a new battery. After I had my battery charged, I called Mike and he told me to bring my car in. His office person, Tiffany was courteous and respectful. Mike took my car in, right away. It only took a little over 2 hours. He was professional and courteous, also. I now have peace of mind and a wonderful mechanic to return to, in the future. Kudos, Mike. I thank you from the bottom of my heart. Best experience with a mechanic I have ever had. Very affordable. Go here if you need anything for your car. You won t regret it.Service: Battery
Robin
4 months ago
Everyone friendly, very helpful, and squeezed me in. And fixed an added small problem I walked in with
Kevin Mearbell
2 years ago
This is the place you want to take your car. I've been a car guy since my teens and I trust them to work on all of my vehicles. But this is more than just good mechanics, this is a place that is run with outstanding ethics and values. You will be treated fairly and honestly. No unnecessary work, no BS, and very very competitive prices.
Peggy staples
a year ago
They are fantastic...just like family...fair pricing and friendly...I WIL NOT go anywhere else..years of care and my car drives like a smooth caddy and shes 17 years old! You won't be disappointed
Eric Boulden
9 months ago
They get the job done right the first time. I'm very satisfied and will remain a loyal customer.
Salvatore Bianco
4 years ago
Owner Mike Zafuto s reasonably priced and an honest Mechanic which is rare these days. He does quality work and doesn t make his customers wait. I highly recommend him. Not many owner operated automotive garages give the quality service to customers but Mike does. I will continue doing business with him when My car needs attention. Five stars all the way.
David Morris
2 years ago
Had my multiple issues on my work truck. Called Zafuto at 11am for emergency repairs and they fixed everything in less that 24 hours with a full lot. Will be going there again. Great service.Services: Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Tire rotations, Wheel alignment, Brakes, Auto maintenance, Auto brake replacement, Oil changeServices: Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Tire rotations, Wheel alignment, Brakes, Auto maintenance, Auto brake replacement, Oil change
Leonardo Cicerone
5 years ago
Trustworthy ! I Was here from out of town and had car troubles...Now What?Brian Tweed recommended Michael at Zafuto Automotive. I was treated like I was a regular customer! Quick diagnosis, honest fast service, excellent repair and fair pricing!Then back to our vacation. I wish Michael was in my home town !?
Family First (Family over everything)
5 years ago
I had a regular mechanic who cut down on hours and referred me to Mike Zafuto. I cant thank him enough. Mike is as honest as they come. Always gets you in and gets the job done with no problems. Explains everything completely. Very friendly. Wonderful shop. He is now OUR mechanic. Me personally do not like going to different places for vehicle needs. Id rather have one TRUSTED person to take my vehicle to for all my needs. Would you go to a different doctor everytime you got sick? Think about it! Thank you Mike for all your hard work!!
Lisa DeValentino
5 months ago
Very nice people! Trustworthy
Kristina Weathers
6 months ago
Amazing service!! Friendly atmosphere!!! My whole family comes here!!!
Barbara M
2 years ago
On vacation, my AC broke, brought it to Zafuto Auto... 3 times, over $1,300, and still not fixed. Mike, the owner never returned any of my phone calls. I had to drive over 459 miles home with no AC in late August. They really took advantage of me and my situation. They should be ashamed. BEWARE OF BAD BUSINESS. DON'T LET THIS HAPPEN TO YOU. VERY DISAPPOINTED.
Matt Cole
2 years ago
Very honest people! Spent hours & didn t charge me a thing, when they couldn t find the problem. They have my business now because of that alone.
SJ Pass
10 months ago
Good NYS inspection. A little extra work to be done on an aged vehicle.
John Nowak
2 years ago
Great guys but you have to leave your vehicle for the entire day most times, even with an appointment.
Marco Soffritti
6 years ago
Mike works on all 4 of my vehicles great service great price...customer service is top notch...keep up the good work!
paul urban
8 years ago
Good service at fair prices. Have taken my cars and trucks to him and never had a problem.
Cesare Forgione
2 years ago
This place is the best... Friendly efficient and professional... They know cars and how to take care of them and their customers...
William Agee
a year ago
These mechanics are as good as they get. I'll never trust anywhere but this place with my car problems.Services: Exhaust, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Vehicle Inspection, Auto exhaust system replacement, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil changeServices: Exhaust, Steering & suspension repair, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Auto brake repair, Vehicle Inspection, Auto exhaust system replacement, Wheel alignment, Brakes, Auto tire replacement, A/C installation & repair, Vehicle safety inspection, Auto maintenance, Auto brake replacement, Oil change
IM A BEAST BOY BRO
2 years ago
Great place to get your car fixed, took my headache away, highly recommended
Bob A
2 years ago
Outstanding Service. Highly recommended We bring all our cars hereServices: Exhaust, Tires, Air conditioning, Battery, Oil changeServices: Exhaust, Tires, Air conditioning, Battery, Oil change
Randy D
2 years ago
Only place I take my 2 trucks best in town and fair priced and great guys mike and Joe are