Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Andrei Niles
3 months ago
Last time I went to them they didn't have my tire size but I have had great service here before though and will continue to come back for minor stuff. Excellent job on their part. Helped weld a part for my car that was dragging on the street.
Gerry Rincon
3 months ago
I came here after driving around nyc and my tire pressure indicator coming on. The staff at Raul was able to attend me within 10 mins of arrival, and were able to find the small nail that was in my tire. They patched the tire and had me on my way in 15 min. They even checked my other tire pressure and filled those up to appropriate PSI levels.As a heads up the place is cash only and does have an atm on site.
Ohana Monroe
4 months ago
They where really nice and friendly! They also went above and beyond to find the tire size I needed. Also their price was reasonable and the workers where quick.
Jaskaran
2 months ago
Everything was amazing, great customer service and fixed my car with no issues. They go above and beyond!!
Paul Hanger
5 months ago
i wish i could give zero stars. they "replaced" my entire exhaust system with custom pipes, but didn't put a spot for the oxygen sensor back in. now i have to do the entire exhaust again. they may say they guarantee their parts & labor, but it's a bold faced lie. avoid this place at all costs.
Jason Walsh
6 months ago
Fair place to get new and used tires. The lady was very polite and was able to put us on a wait list for more tires.
jeanneth prince
11 months ago
I had an emergency with a flat tire and Maurice and the young lady at the desk/window was very nice and professional. Service was quick and price was reasonable. I would definitely be going back there for other services and I highly recommend this auto repair shop.
Carl Shaw
10 months ago
Lack professionalism, lack business sense. Each person that walks in is a potential life costumer. These guys could care less. I was both polite and respectful when I asked to show them my vehicle issue. I received silence, then arrogant. It was unwarranted. I would have of course pay for any service rendered.They should be shut down, but that won't happen because of the community they serve have economic restraints , so that means very little options. So these unprofessionals will continue to profit. They are bad words that I cannot post.
C McCants
a year ago
This shop is the worst place you can go if you need a real fix! He completely botched my exhaust. Poor welding job . I returned with confidence thinking they would help me out with the job and they assured me it was fine !! It was not . I then had to go somewhere else and pay 4x more to get the pipe changed and more . Poor work . Poor customer service and care. They did not offer a solution just attitude and frustration. DO NOT GO TO THEMService: Exhaust
IcexMoon
a year ago
My husband came to this shop this morning trying to get an his car fixed being that we brought my BMW here before and had great service BUT this time a certain guy came and asked what he s doing there and also stated he wasn't a customer there, which sounded very racist being my husband is African American. I think this was very unprofessional and offensive to someone that spent money here before and has respect for all races and colors. Lost a great customer in the area.
Marlene Kryza
8 months ago
BEWARE!! Raul s tried to charge me $1300 for a steering pump and rack and pinion. Checked with other mechanics and rack and pinion is totally fine= $550 repair.Service: Steering & suspension repairService: Steering & suspension repair
Yasmin Disla
3 years ago
I actually visited this place months ago as a recommendation from my uncle, to fix my flat tire. Another place told me the tire couldn't be fixed, and I needed to purchase one for $170 since they didn't have another one in stock. I went to Raul's and with $20 they fixed the tire, and checked all tires. Not only they provided good service but it was also fast. Staff is very nice and knowledgeable. Strongly recommend them
Jessica Grant
3 years ago
The people here are definitely hard workers. I've never come here and they are standing around. The prices are also affordable for the work they do. I didn't give five stars because I will say the wait time can get very long depending on what you're getting done. I find that they stop working on your car if they get a quick tire job which can take up to 20mins. And they don't update you on how much time is left unless u keep asking.
Tee J
2 years ago
This is the best place to go to if you need tire repair and suspension done, they fixed my tire last month which was about to blow. One of the big auto shops tried to charge me $2,000 to install struts assembly and other small parts, I bought the parts and had them installed for $300 for a total of $500 spent. While I support businesses, I don't support scammers. That's why I go to Raul's and I just moved here from the city. Now that's how you stay in business. Great customer service by Yancy, now that's what's up. Service: Steering & suspension repair
Flor Gomez
3 years ago
This has been my first time using them, but I will likely be coming here again. The people who helped me were extremely friendly and easygoing. I got frequent calls to update me on the status of their work. The prices are incredibly reasonable compared to the other local shops and I am overall very content with the work and customer service I received.
Ryan McPherson
7 years ago
I traveled to New York recently to visit family. While I was there, my car broke down. I was really nervous because I have out of state tags and I've always heard that mechanics will "steal" your money if you are not from around. The staff at Raul's is amazing! Angel and Jennifer were great at providing me customer service and explaining to me the problems I have and the best way to fix them. I loved how they spoke English and Spanish fluently. I read a review that said none of them spoke English. Don't know where he went. My car was fixed with urgency and care. I looked up prices around the city, and they charged me a competitive rate that the other shops couldn't beat. I would do business with them again if I'm up there and have issues. Oh and while I waited for my car, there was no need to get a taxi. Their location is great because there are food places directly across the street ! Thanks Raul!
Jose Santiago
2 years ago
I called and made an appointment for 8:00am Saturday morning. I arrived at 7:45am a worker said we don t open until 8:00am and the mechanics don t come in till 8:30 in the morning. Blew my mind but ok I ll wait when the mechanic came in he said you can go to auto zone to buy your brakes I said this is a joke right. The mechanic said no no joke. My next question was then why hell did I make an appointment for, I called yesterday to make sure you had everything needed to do the job Needles to say they didn t service my vehicleServices: Brakes, Oil change
P D
4 years ago
Believe the bad reviews everybody. Zero stars. Manager or owner -don't know - is incredibly (incredibly!!!!!) rude and a liar. They do not stand behind their work. Accused ME of ruining a tire (i just bought it) so I could bring it back for a new one. (Uh, why would I want to waste time in a tire store? Like its fun?) This place shoud be shut down.
Daniel GONZO Gonzalez
4 months ago
Great spot. The have great used tires and they do great mechanic work.
Troy Gordon
6 years ago
Stopped in on a Sunday morning for a used tire. Service was fast and friendly, even let me use a tool to do a little work myself. Two weeks later the tire popped and left me stranded on I-84. Never had an issue buying used tires from the Jamaicans up the street or the spanish guys on Broadway and west st. Will never buy tires there again, I recommend that you do not either.
brian manning
10 years ago
I took my truck into the shop to have it repaired,(heater core) When I got it back the air bags didn't work. So I took it back and told them, once again I left my truck. This time when I got it back, not only did the air bag not work! It made a dinging sound, the vent was broke, and the cup holder was busted. Once again I left it, they fixed the cup holder and the vent. The air bag once again didn't work and now the radio and windows don't work. So once again I took it back, this time the guy tells me he has to charge me again, to look at it. Of course I told him he was crazy, since his shop is the one that did all this stuff. He replied to bad... I took my truck home, after investigating the matter I found that they removed the fuse in order to make the dinging stop, my radio and windows now work however it still dings and the air bags don't work!!! This place is a joke, save your money and go somewhere else!!!
John G
9 years ago
Came here to pick up 2 used tires to replace bald front tires on my beater car. $70 for 2 tires. When I got to my mechanic, he said they were down to the warning indicator and were borderline on passing state inspection. I brought the tires back to Raul's and after they inspected them, they accepted the return hassle-free. I guess it's buyer beware with used tires, but I give them credit for standing behind their sale and accepting the return.
John K
4 years ago
First time we used them. Was in a bind because was getting a noise which I thought was the exhaust and wanted to use our Sienna as a backup transport car in our daughter s wedding the next week - did not want everyone to hear us comimg! Well turned out to be the fan belt puller assembly and bearings which could of been a big mess if it broke down in regular use. Was able to drop off for repair got back as promised. Thank you
jay higgins
5 years ago
Brought my car in to get two tires put on. The tech used a impact gun to thread on my lug nuts (the wrong way to do it) and stripped out two lug nuts and lug studs. When I tried to get the shop to pay for it they stated it wasn t there fault and told me I had to pay for it, after arguing they agreed to do the job for free but not pay for the parts that they ruind. When I got my car back the tires were way overfilled and the special socket I let them use was gone. The hourly rate is cheep but it s absolutely not worth the risk taking your car here.
tyrone stuart
a year ago
This place was ok back in the days ! Now straight trash ! They tell one price on the phone & wen u get there it a define story ! No thanks I am gd they never get any of my money ever!
Marlon Wilson
4 years ago
Sold me two used tires that caused my tire light to go on. I took it back to them to take a look at the reason. Mechanic was very rude and was very hesitant to even look at it. When he did look it just put air in it and told me to drive away. I still had the same problem. Had to purchase new tires.
Kevin Sabillon
2 years ago
Came in asking for tires, squeezed me in, out in 45min, the guy even installed my tires outside in the cold!!, love the work ethics. Renovation of the shop looks amazing!!
Tod Bailey
a year ago
The staff was very friendly and they changed my tires out quicker than I expected even though they were busy.
Wanda Luciano
4 years ago
The guys who works there do work like maniacs. Fast and never over priced me. I been there a few times for patches or small jobs and always good and fast. Patches to my tiers never comes off!
Halle Austin
5 years ago
I loved it, the mechanic Aldo is very good and knowledgeable about cars at Raul Repair.. I have been to many mechanics they are the worst and crooked.. But Raul repair shop, they have caring staff willing to work with customers of the community in professional manner.The make u feel special. I WILL DEFINITELY RECOMMEND THEM...