Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeremy Monthony
4 months ago
In my experience the staff has been knowledgeable and friendly.

  Brian King
4 months ago
Waited on phone for 10mins. Until a emplyee took my call.

  Carlos Williams
11 months ago
Was great there first thing in the morning for a battery for my son's car. And the employee was nice and very helpful. That's why I only shop here.

  Ronald Filbert
3 months ago
Good atmosphere knowledgeable..store in Lockport.

  Ernesto Adler
a year ago
They have stores that are great. The help here is sometime perfect, and sometimes not that great.But I look at the overall which is to recommend and LIKE AAP stores

  Ashley LoTempio
6 years ago
They were slightly unfriendly upon entering and by that I mean no hello or welcome. And no the cashier was not busy. Once I did check out and get my items the gentleman was friendlier. I ordered online and was able to pick up my part in about 40 minutes. I was in and out which was perfect.

  Ed Taublieb
6 years ago
I came intending to buy an alternator. David said he wanted to check the battery and charging system. Went out with A high tech testing device. Did several things. Printed out results. Explained results,gave print out to me. Told me to hold off buying alternator. I was really impressed with his help and being concerned about me.

  Duane Snyder
2 months ago
Very helpful staff

  S P
11 months ago
The music in the store is reprehensible! They need to play music that is catered toward customers not employees.

  Cody Berdine
8 years ago
Ordered my battery for my car online, went in to pick it up 30 minutes later. To my pleasant surprise the lady asked if I would like a free install! I was in and out in 15 minutes and didn't need to get my hands dirty.

  christopher wade
4 years ago
I was in here last night and some disrespectful a-hole was cussing the associate like it was his job; the staff handled the situation in a calm, professional manner. I love the parts at advance, and I was very impressed with the professionalism displayed at this particular location.

  Shawn Eadie
6 years ago
Professional, Friendly Service for Automotive Parts & Accessories. (Just keep in mind that the employees are cashier's that range from professional mechanic to possibly able to replace wiper blades..so, don't go off being rude because they cannot answer a question a mechanic would charge you for.)

  Stevie Y
3 years ago
Ordered touchup paint online that was in stock. Arrived 2 days later to pickup & was given paint for a Volkswagen then for a Toyota. Then told it was not available & those were the only to grey colors they have. Counter guy called another store & said they had it. Ran out there to find it was not the correct color.A lot of wasted time & gas.

  Aiden Pearce
a year ago
Exceptionally helpful and friendly staff, only go to the other guys to drop off used oil

  Tom Burns
2 years ago
Went to getnewwiper blades for my truck. Good variety and selection. Sales associate was very knowledgeable and helpful. Would recommend.

  Alec J Maslowski
a year ago
These dudes are helpful. There's a difference btwn stores. I have chosen Advanced for the service for decades

  Brian Cray
5 years ago
Jessica Peterson is the commercial manager at the Lockport, NY location. She hung up the telephone on me on 4/11/2019 when I requested that she attempt looking for a part for a vehicle that was not in their Year/Make/Model search. She also would not check into thread size on a part that I had found in their database. I asked to be transferred to someone that could help me. She got offended and later hung up. She does not belong in customer service. I also feel she knows minimal about the auto parts industry. This interaction deserves less than one star. Incredibly unprofessional. I will be taking my business elsewhere.

  Matthew Kofahl
a year ago
Friendly people, good advice. I enjoy getting my supplies for oil changes here.

  Wayne Pendergrass
a year ago
Were very helpful. Took good care of me.

  Tom Marsteller
5 years ago
Counter salesman mis-identified that I needed 7440 bulbs, he gave me 1156's by mistake. Other visitsthey have been good.

  Rodney Mongold
2 years ago
I ordered my stuff online so it was ready when I got there and the lady was extremely friendly and helpful and I was out of there in no time at all.

  Allison Busch-Benedict
a year ago
Staff was knowledgeable and friendly, retrieving the correct part needed on the first try.

  Stefan Brand
a year ago
Fast friendly service and they had the part that I needed.

  John Diodate
2 years ago
They ordered the parts I needed and were in the next day. The sales person was very helpful and friendly.

  Joseph Carballa
3 years ago
The only auto part store there when I need it. This location is always friendly and very helpful. One of many reasons I go here.

  Barry Minbiole
a year ago
They took the time to investigate and be sure I had the correct spec fluid.

  stephen demmin
2 years ago
My location in Lockport has great staff members knowledgeable in what you need to get the job done.

  Leonard Clark
a year ago
Advance Auto parts is my go to auto parts store in person. They always have what I need and the staff is super helpful

  wagner built Construction
5 years ago
Great employees and great parts! Fair pricing on all parts for my duramax! Compared to other places. And those parts aren't cheap!

  William David
2 years ago
Website says 9.... manager should be keeping the store open till 9. Its their job, not closing it down at 6