Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hea Gundlach
a month ago
I was having a major problem with my car. Shawn was so nice over the phone and answered all my questions. And was also just as nice when I went to go get my car fixed. Probably one of the best experiences I've had getting my car fixed!

  Sharon Lamb
3 months ago
Highly recommend Midas Troy-Schenectady Road Latham. Not from area had lights come on dash while traveling and they were able to get my car in, accessed and repaired less than 2 hours. Over and beyond great customer service. Very knowledgeable staff that explained clearly and gave updates of progress. Completely recommend, can't thank them enough.

  Christopher Pergolino
a month ago
Called Sean at Midas in Latham, NY with an emergency. The brakes weren t stopping well, and I had to leave for Syracuse by noon. He asked me to bring the car in immediately. I was there within 15 minutes, and he had the car in the garage within 15 minutes of my arrival and my car fixed within a few hours. The customer service at this location is fantastic. I will definitely come back to Midas Latham, NY, when I need automotive care.

  ANDREA TERSIGNI
3 weeks ago
Management s treatment of mechanic was upsetting!! I brought my car to Midas at 1008 Troy Schenectady Rd. Shawn called with the needed repairs at noon & said it would be done by 4:30. $4900 in repairs in 4 1/2 hours?? I called at 5pm and was told , It will be done by the time you get here. That was a flat out lie. I sat there for an hour and 45 minutes -(45 minutes of which was after the shop closed ) The whole time the two guys who made all the promises sat around while the mechanic was trying to fulfill management s untruthful claims about the completion timeframe. Neither guy who made the promises did anything but blame the mechanic and and speak unprofessionally about him. REALLY ???After 90 minutes I asked why they lied to me and was told we don't want your car in the lot overnight. (Well they left it in the lot all day Thursday and Thursday night before it was ever even looked at on Friday.)If mgmt will admittedly be untruthful and lay the fault on the ONE guy actually working. SHAME ON YOU!!! I didn t realize I was paying $4900 to be lied to.Thanks to the skilled and hard working MECHANIC - my vehicle is just like new The way mgmt treats staff speaks volumes about character.

  Leighannn Weggemann
4 months ago
I've been going to this location for a little over 2 years now. Prices are standard to alot of other shops I've searched. The customer service I've received for all of the fellas there has been good. I doing keep coming back because of Shawn and Jos�. They've been great about getting the work on my truck done fast but not rushed, so I trust the work done.

  Derek Johnson
3 months ago
Shawn stayed open late and changed our flat after hours when my son's tire went flat leaving the airport just before 6. Absolutely great service when he didn't have to. Highly recommend.

  Alicia Gates
3 months ago
Bf brought my jeep in for a tire swap to winter tires. During the process of swapping my tires, they did a 'complimentary' inspection where they LOST SCREWS to my air box. To fix their mistake, they FORCED RANDOM SCREWS INTO THE HOLES. The tech didn't bother to say anything about screwing anything up and when asked about the screws that didn't belong there, said "they're screws" as if every screw is the same. Maybe next time instead of doing PERMANENT DAMAGE to someone's vehicle, you don't touch things you're not working on. Those holes are now permanently ruined because of this. And to make things worse, nothing was done to rectify this problem. Just pay and get out. If you value your vehicle AT ALL you won't ever bring it to these people. I will never be back and I will spread the word through the community of what happened today.

  Alyssa Messina
a month ago
Visited with our new fleet vehicle for work. The staff was nice however, don t not ask them to put on the registration sticker they really jacket that up. For this being a brand new vehicle, it looks very messy, that s unfortunate.

  Joe Weber
2 months ago
had some warranty service done at the Latham, NY store this week. Everyone there was helpful, professional and completed the work to my complete satisfaction. Highly recommend!

  Shaun Mahoney
5 months ago
I went to Midas for the first time. I needed tires and brakes. Shawn was easy to work with and found ways to save me money. Matt s work on my Range Rover was excellent. Great experience.Services: Air & cabin filter replacement, Tires, BrakesServices: Air & cabin filter replacement, Tires, Brakes

  Mitch G
6 months ago
Exceptionally helpful, accommodating and professional. I had a tire patched and the service was efficient and outstanding. I subsequently delivered donuts for the crew and management to show my appreciation for going above and beyond typical auto repair experiences.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance

  Ethan Temple
a day ago
All these guys do is sell you on everything. Sell sell sell. If you are in need of regular maintenance go any place else.

  Tatyana
11 months ago
I come here to get my oil change in my 2020 Toyota Corolla. They re extremely thorough and send you an in depth checklist of their inspection of you far complete with pictures. I really appreciate it because when they make recommendations it s evidence that I m not being scammed. Shawn was great at describing issues beyond my oil change and I was able to get in an out. Thanks Shawn and Team!Services: Wheel alignment, Auto battery maintenance, Oil change

  Rachel Rider
9 months ago
I brought my car to the Latham Midas for inspection. I knew dropping it off that I needed at least 2 new tires. Shawn was great and let me know the only thing my car needed was 2 front tires, alignment and he suggested I change my filters. My car was done quickly. I ve used this shop before and they ve never tried selling me something I didn t need. Thank you, Shawn and others at Latham Midas!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Vehicle safety inspection

  Marina D
10 months ago
Shawn and Dominic were so helpful!! This is by far the greatest experience I have ever had at a repair shop. I came in at 5 o clock before Memorial Day weekend and they were able to get my car in within minutes and diagnose the issue. They explained clearly to me the problem and future potential issues, and assured me the whole way. 100000/10 would come back again with any car issues!!!

  Raasson Richards
9 months ago
Very good service here! The people here were very professional and supportive; they worked with me and my situation and was able to get the best results. Worked with Sean and he was very helpful with giving advice (thanks Sean!) Definitely will be coming here in the future; really great service!Services: Tires, Tire rotations, Vehicle InspectionServices: Tires, Tire rotations, Vehicle Inspection

  Metro Mike
10 months ago
I came here for four new tires, New York State inspection, and a full-service oil change. Definitely was done in a reasonable time in the car was as clean, coming out as it went in, which is not common nowadays. Normally fingerprints on the hood on the door steering wheel door panel drives me crazy not here. Definitely recommend these people at this location only at the moment. Thank you for a great service and priced accordingly.

  Ciara Westervelt
2 months ago
Went for an alignment & for the outer tie rod to be replaced. Great people , great price.

  Samantha Licata
3 months ago
Unbelievably honest and fast service these guys will do anything they can to keep you safe and your car in order! Thank you Midas in Latham!

  Xiomara Richards
a month ago
I love this place. Very pleased with service. Shawn took great care care of me.

  Noah Johnson
3 months ago
Car blew a tire right before closing. Shawn was very understanding and stayed late to change the tire.

  Tim Vanalstyne
2 days ago
I had a great experience with Ed and Shawn. Very knowledgeable and helpful

  Christina Hubeli
10 months ago
Shawn and Dominic are amazing!! Our car overheated on the highway late on Friday and they were so helpful and kind. They are quick and efficient and explained everything thoroughly. Highly recommend!

  Rizzy Harris
6 months ago
Every time I come here Sean Makes Sure I m Taken Care Of. My Suv Is Up N Moving To The Best Of Her Ability With Them Taking Care Of Her All The Times. Thanks Again.Services: Transmission, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Oil changeServices: Transmission, Tires, General repairs & maintenance, Tire rotations, Vehicle Inspection, Wheel alignment, Brakes, Oil change

  Michael Dame
8 months ago
They claim to rotate tires, top off fluids, check brakes etc. They do none of it. I wrote on my tire it was not rotated. They did not top off any fluids. And all they did was take one hour to change my oil. Will not return.

  Shonell email
3 months ago
Dominic Shawn was awesome and I life saver. The whole team was very nice and helpful

  Joseph Oathout
4 months ago
Guys were great. Got my truck fixed. Also I love the extra details report online. That was epic.

  Tadi Sriharsha
10 months ago
Classic example of broad daylight robbery. Went here to fix my car AC problem and clearly told them that I there is a leak and compressor is bad. They temporarily recharged the gas and hide the details that my compressor is gone and said "it's great now!" After 3 days, the gas leaked completely and I get dry hot air from AC vents. Best snake oil salesman!

  Kelly Robertson
7 months ago
Went there because I heard a noise while driving and braking. Upon Midas s review, they came back with a quote for thousands in parts replacements including brake pads, rotors, calipers, etc. I declined service and went elsewhere for another option. The entire cause of the noise was a brake dust shield! An insignificant part!! Rotors were fine and brake pads were fine and calipers were not sticking. Total fraud here.This place should be shut down!Scammers.

  Tyahna Thomas
a year ago
Oh my God. The team and Shawn were an absolute lifesaver for me. I was just getting a regular degular oil change and they found a serious issue with my car in an hour. It was expensive, so they didn't charge me for an oil change or wheel alignment! They were so understanding, I'll never forget the kindness they showed me. They all deserve raises!! Thank you so much!! I'll be coming back to this Midas for as long as I live in the area! Thank you, thank you, THANK YOU!!Services: General repairs & maintenance, Wheel alignment, Oil change