Carlson's Muffler and Brakes

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jerry Smith
3 months ago
Very good work! Replaced my muffler. Charged $400. Every other place wanted at least 650. Counter person was very friendly. Kept offering to show me the car. But I trusted him. Didn't take more than 40 mins. Good job!

  Tanya Hoch
2 months ago
Awesome job on my exhaust...would definitely refer anyone to get an exhaust fixed there...quick & knowledgeable & will get you through in less than an hour. Excellent service.

  Tim Seekins
3 months ago
They have a tig welder so this is the place to go to for stainless exhausts. Only charged $100 bucks to weld on a catback exhaust. They could have adjusted the fitment(so it didn't scape so I'm leaving 4 stars I used hose clamps) but if not, I would have left 5. You'd be amazed at how many exhaust shops don't have a tig welder, do terrible work, and over charge. This guy doesn't...

  Aiden Commodore
4 months ago
Took my volvo there. Super quick, really straight forward explainations up front, easy to work with, and great people skills! Im definitely going back there. 10/10 would recommend

  Machwons1
9 months ago
Very friendly, down to earth. Any exhaust work needed this is the place to take. He won t let it leave the shop till your happy.

  Paul Bell
2 months ago
Tom provides professional and honest service for your vehicle. I highly recommend his business.

  Cathie Cameron
2 weeks ago
BEST OF THE BEST THIS PLACE IS, OUTSTANDING EMPLOYEES & TOM CARLSON OWNER !THANX A MILLION GUYS FOR THE "BEST CUSTOMER SERVICE" !!!!

  Sky Sail
8 months ago
They are very reliable and will only replace what you want replaced, they do stainless steel, and can bend to fit a partial pipe. The dealer wanted to replace the whole pipe, Carlson's saved us hundreds just replacing the bad section. The repair has held up for years.

  Fran Ossman
a year ago
Amazing experience. Needed a whole new exhaust from the converter back. They showed me what was wrong and gave me options to fix it. Got it done super quickly and now it sounds like a whole new car. Hospitality was great, treated with so much kindness. 10/10 recommend!!

  R.S. Davis
5 months ago
Extremely curious and fast professional service.I would definitely recommend Carlson's Muffler and Brakes to anyone.

  LB Moington
10 months ago
Quick, efficient, and a riot, All in one shop. Price is right also!With the Comedy club in Jamestown, Carlson' might have the new act in town!Awesome job

  W Sanders
9 months ago
Highly recommend. Went above and beyond at an affordable price. Need work done on your vehicle this the place to go in Chautauqua County

  Caiden Miller
2 years ago
Absolutely great work they are doing there especially for the price. The other guy messed up my exhaust and didn t do the resonator delete so I took the car here and the did the resonator delete in I kid you not 30 minutes with amazing welds and not to mention fixed the other guys leaking welds free of charge!Absolutely love them and would recommend anyone to come here if you re getting and exhaust done!!Service: Exhaust

  Steven Royce
a year ago
The gentleman that works the front desk played with my 4 and 7 yr old. Then he offered them some candy. They got my wife's truck in the same day to fix the flex pipe so she could go to work that night.

  Robert Wright
4 years ago
Great place! They did an amazing job replacing the 2 flex pipes on my 2014 Jeep Cherokee. They charged me barely a third of what my dealership would have charged. I was in and out in less than 40 minutes. Before dropping alot of money at your dealership, give these guys a shot. You wont regret it.

  Rob Inserra
2 years ago
I love carlsons! The absolute best place for all exhaust issues. They cut and fit their own custom pipes, and they are cheaper than any other place out there. I highly recommend!

  Dawn Freeman
a year ago
As always greeted with laughter and hospitality. They do excellent work. And do way more than mufflers. I would highly recommend this garage.

  Stefanie Melice
4 years ago
Very nice people and snappy (as in fast) service. I had an exaust leak on my truck. They redid the pipe in under an hour. Great price also! I definitely recommend them for any muffler needs!!!Thanks Y'all!!

  Andrew Rivera jr
a year ago
They fixed my wife's muffler no problem they were able to get her in right away and did a very good job the muffler still has no problems since then

  Tammy Blair
a year ago
Best garage experience ever! Pulled up at 12:00 and was done by 12:20 with exhaust work complete, and for a very fair price! I think I found my new favorite Service: ExhaustService: Exhaust

  Goodbye Blue Sky
9 years ago
I brought in my 1998 F150 to have a new muffler installed.The owner(Tom) wasable to squeeze me in, even though I did not have an appointment. The pricewas more than fair, and the service was outstanding.I would highly recommend this place to everyone!!!!

  Jason Burger
a year ago
Did an amazing job like usual when I go there, i recommend to anyone n everyone that needs exhaust work done

  Jessica Hitchcock
6 years ago
I was very happy with my visit today. They were very Fast, Affordable, Honest, Knowledgable and Friendly! I had them replace my muffler and look at my breaks since I was told by Basil Chevrolet that I needed new breaks and rotors. They were very honest with my and I felt very comfortable, unlike other places trying to scare you into buying thing that you really don't need just to make a sale. I will definitely be going back there when my breaks get worse and actually need to be replaced. I was made to feel right at home there (gave my a home made breakfast too) and I actually enjoyed my time while I waited for my vehicle. Thank You for being so WONDERFUL!

  James Butler
3 years ago
Very professional. Great guys and funny too! 10/10 recommend!! Called and said I needed a new exhaust system and they told me to come on down and it took them a half hour!Service: ExhaustService: Exhaust

  Dewey Varner
2 years ago
Great muffler shop and best price around for your modified muffler system or if you are dealing with a rotted exhaust system. Mr Carlson is a great person and is good for a great uplifting joke to put a smile on your face

  Michele Ross
4 years ago
Called and got appointment same day! Excellent customer service, very friendly employees. Owner is top notch, pricing up front, couldn't ask for better. Highly recommend!

  Shaun Reich
8 years ago
These guys are great. Cheap work, very fast, honest, and cannot emphasize how friendly. Only downside is the cell service here is probably bad for everyone. Obviously that's nothing related to this shop, just keep in mind/prepare for it if you're depending on it.

  Common Cable
a year ago
Listen, God forbid you need a new exhaust, but if you do... come here!!!!, they got me in right away. the price was upfront and fair, and now somehow they just gave me lunch... Thank you Thank you Thank you...

  Pat Mogenhan
4 years ago
Tom, Jack, and the rest of the crew at Carlson s do a great job. Fast and for a good price. Highly recommend to anyone in the area looking to get some muffler/brake work done!

  Jean Haynes
5 years ago
Sold me a vehicle with major issues without fixing them. Failed to fix gas tank float and sensor, no functional A/C, removed rear wiper arm for no reason and failed to replace it, no spare tire, no Jack, radio not connected, dealer knew about problem with front left wheel prior to purchase agreement and didn't fix it, Dealer never tried to fix anything before sale. Charged me $1,200 for a 2003 Dodge Caravan with major issues. He told me it had sat on his lot for 9 months without moving but told me he could not go lower than $1,200 because he had to pay to have it inspected and any repairs done before I could take it home. Tom had a week between when I told him I wanted to buy it and when he said I could take it home. I was on my own buying this vehicle without guidance from family or friends. Tom was friendly but not a very good salesman. He knew I was desperate for a vehicle and I feel he misled me. He knew about an issue with the gas gauge before I paid for it. He told me himself that he knew something was wrong with the gas gauge. I could not get back until the last day of the 30 day state required warranty period to get the van looked at by him. The last day of the warranty period I tried to see Tom during business hours but his son said he had left early to go golfing. I was given a bug shield for my hood for free but that's it.