Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donna Turello
a month ago
I was so impressed by the gentlemen--incredibly polite and professional. There was a very fast turnaround--I went in for an oil change and NY state inspection. Incredibly convenient, no appointment necessary, and the waiting room was comfortable, clean, and pleasant. What more can you ask for? Thank you for making dreaded tasks easy!
Beth Mercurio
a week ago
Chuck at the Jiffy Lube in hornell is a very caring, personable and professional auto worker. He is very knowledgeable and kind. I highly recommend his service and am always very satisfied when he helps care for my vehicle. 10 stars!
Carrie C
2 weeks ago
Charles Clayton performed my oil change. He is always exceptionally good at what he does! Definitely an asset to this business and the reason myself and so many go there.
Evan Buisch
4 months ago
Recently had my Subaru serviced there and was very impressed by the politeness of the staff as well as the quality and speed of their work. Prices were very reasonable and the short turnaround time was excellent.
Jotaro T. Wolf
3 months ago
recently had my 2015 chevy trax ls awd inspected here & while she didn't pass inspection, the gentleman who helped me suggested a smoke test and told me where one could get done. they also put air in my tires at no extra cost :]service was as quick as they could do it & employees were polite.
Josh Matthews
5 months ago
Always a fast friendly place there Crew is knowledgeable and not in it to rip you off.I watched several customer interactions and was actually very impressed.Need work done in Hornell stop in at jiffy lube!
Syrin X
a month ago
Overcharged my girlfriend for a cabin air filter. 50 dollars when it s sold at auto zone for 10-11 bucks. Can t believe they can get away with this type of predatory behavior. Will not be returning with any of my 3 vehicles!
Adam Freberg
2 weeks ago
Overall, it was a very good experience. Very happy with my visit.
Roxy Dais
a month ago
Excellent customer service and always willing to listen to the customer with concerns . Five star service !
Antony Stable
5 months ago
they took me in for an inspection right away and very courteous efficient service. fair price and friendly .
Brian Jeffrey
4 months ago
Tried to get 4 brand new tires mounted couldn't even give me an estimated wait time not going there ever again
denise brizzee
5 months ago
I had william as my lube tech and he was wonderful and honest and quick.
Mark Mahoney
3 months ago
Very quick service. Staff very helpful and professional.
Darlean Miles
5 months ago
They made me aware of price difference before they did the service
Shawn Clayton
7 months ago
William brizzee was super hard working to get my truck all up to par for my yearly inspection as well as Charles Clayton who made sure all my safety was good and ready to go
Maurice Dull
8 months ago
Great bunch of guys. Very friendly and offer 25% Discounts for military vets. They take very good care of my baby
Marc Steele
a year ago
The staff is always great; friendly and helpful & explains what needs to be done. And I trust them. I've never felt they've tried to sell me or my fiancee something that we didn't need. Highly recommend
Sammi Jo
a year ago
These fellas are grrrrrr8!!! If there is a problem with your vehicle they will let you know where the best place to go to get it fixed, if out of their expertise. They get you in as quick as they can and get you back on the road in no time. I highly recommend you give them a try! Thanks guys!!
Andrea Brockel
2 years ago
This was my first time here and I'm so glad I gave them a try. These guys are top notch...great customer service! I only went for an oil change and was pleasantly surprised that they checked all my fluids, let me know my coolant was low and topped it off, checked my tire pressure and even vacuumed my car....all for only $69! Definitely will be a repeat customer!Service: Oil change
Jim Schieder
a year ago
Fast service, got me in last minute, and even put my new registration sticker on the window for me when they noticed it was on my dashboard. It's always better to support small businesses in town, especially when they go the extra mile - above and beyond the big retailers.
Brenda Gloss
11 months ago
I have gone there for years.These guys are great. I just had the inspection done and intend on going back next week for an oil change.
Jason Halsey
6 days ago
No complaints so far.
CHET LOWE
10 months ago
Great job and fast service... Ridiculous price for an oil change.. $82.35.. One of the techs took a pack of cigarettes out of the vehicle..
Josie Ella
4 years ago
I can't give the guys who run this shop and work here enough praise. They've worked on six of my vehicles and I've never once felt like I've been ripped off or taken advantage of like I did at Monroe. These guys will be upfront and honest with you. They don't upsell or lie to make a bigger sale. I'll always give this shop my business and I greatly recommend them with full confidence. They do inspections and so much more. Give them a call for all your automotive work. You won't be disappointed.
One Mike to Live (One Mike to Live)
a year ago
Very courteous and friendly staff. Knowledgeable and professional service at a nice price. I travel the U.S. from coast-to-coast, and this shop will definitely be on my list of favorites.
Linda Wise
10 months ago
If I could give this place less than one I would. Overpriced. They must have thought I was a mushrooms because they tried to keep me in the dark and feed me full.of B.S. Won't ever go back there !
Tumma Karu
2 years ago
I was a walk-in for a NYS inspection. Fast, friendly, professional, honest and very knowledgeable! My experience was a prime example of top notch customer service and I highly recommend them.Services: Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, BatteryServices: Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Battery
Stephanie Burt
9 months ago
I have gone to this place for years before it was jiffy lube and the guys there have always been so nice and helpful!!
Don Pierce
3 years ago
They do a great job. However, they claimed my dip stick was broken. I had it out 5 minutes before I arrived and it wasn't even starting to break. Their comments said it was already broken. They just didn't want to replace it.
Steve
a year ago
Got an oil change here and they checked out my suspension. Awesome guys, great comfortable place