Arkport Cycles

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Konya
2 weeks ago
After not having any luck with my local Honda dealer I reached out to Arkport. Adam quickly became my saving grace on my search for a new bike. Months went by with constant updates and eventually Adam delivered on his word. I m very happy with Arkport and it will always be worth the one hour drive down from Rochester.

  Jon Erwin
2 weeks ago
"I needed to have my bike inspected and I am working 3rd shift. I tried a local shop but they would not inspect my bike without an appointment. I then rode to Arkport Cycles and explained to Adam my situation. He was extremely busy as they were short an employee who was on vacation. Adam said no problem, and performed the inspection of my Bike. I have been a customer at Arkport Cycles since the early 70s, and because of employees like Adam and the way they treat you is why i am still doing business there. They have great people that treat you like family. I recommend Arkport Cycles to all my friends."

  S V
2 months ago
"Adam was great to work with. Knowledgeable and professional, answered all my questions and concerns. I would like to add that Brian was also helpful and answered any and all questions. Lastly, Bonnie made it very simple and easy to understand the paperwork. Overall, a very helpful staff thus the 5 stars."

  JD VanSkiver
a month ago
I always enjoy shopping at Arkport Harley Davidson. No pressure, great selection and even better service. The staff are very helpful if needed but never any pressure when you're just browsing or dreaming. I'm proud to have a local Harley shop of such excellence.

  Dan
3 weeks ago
great time at your customer appreciation weekend. Talked with Jenny about keeping an eye out for a used trike for us in our price range. She was great and took my info to get back to me if and when one comes in. This will be my third bike I will be buying from your dealership. "

  Tia Bliss
3 months ago
One stop shop . They have gear for all ages and the outdoor toy s to match . Staff is amazing and knowledgeable.

  Rusty Stevens
2 months ago
Adam was knowledgeable and spent the time to answer all of our questions. He accommodated all of our requests and the entire experience was pleasurable. The process could have been a little quicker, but I chalk that up to it being a Saturday in February and them not really expecting to sell anything.

  Paul Gregson
2 days ago
"Brian was a pleasure to work with in purchasing our 3rd Harley Davidson from Arkport. Arkport Harley Davidson is our go to for all our Harley needs! We are very happy with the service we receive from all the staff!"

  Robin Sharpless
2 weeks ago
"Every team member we met was personable and gave you a feeling of trust and good folks. We were on our way to pick up an antique HD in a town further west and had an appointment to pick it up. We purchased a few items and were on our way. The pick up of the bike went smoothly and so on our way back we stopped again and enjoyed the upstairs with the museum of older bikes and were very surprised to see the Ariel Square Four and the 500 Yankee Z not everyday pieces. We bought a couple of more items showed off our find and they gave is an Arkport Cycles HD Key fob for our latest member of our Harley Family. Pure good will and kindness. We also found a fantastic restaurant in Angelica so even though it is 3 hours away. we may need to do some antiquing there and hit Arkport in at least one direction. Great Job Guys You have a new customer. "

  Harley Mann
a month ago
Got to talk to Jeff a new salesman and he helped me find a couple things and talked to me about different options for bikes. Definitely a great fit for the sales staff and I hope he got to finish his Harley Online Class that I pulled him away from. Lol

  Dan Luce
2 months ago
I called Adam on a Monday and spoke with him over the phone and told him what I was looking for. Adam and team got all the paperwork done in less than 24 hrs for me to pick up! Huge thank you to all involved. I love the machine so far!"

  Matt Burgess
a month ago
"I would highly recommend Adam and the rest of the team. They went above and beyond to make sure everything went perfectly. Not many places anymore that treat you that good. "

  brandon page
a month ago
"Process was very easy with little work on my part. Everyone is very nice and didn't leave there with any unanswered questions. Extremely happy with my purchase and looking forward to doing business again."

  Derrick McCaffrey
2 months ago
So bought my Honda pioneer brand new from the place was told all my accessories would be installed 4-5 days after ordering.however when I got to shop parts were still not in and I was shown a bare machine. 2 weeks went by was told it was done showed up and none of my accessories were on it.... Kept hearing excuses after excuses finally got to pick it up.... Honda plow system I wouldn't recommend to my biggest enemy multiple skids broken John swarts told me to keep it under 5 mph did that still broke skids and skid mounts .I'd ask them to warrenty the whole plow system and offer me a upgraded system but after the rude and cocky attitude about the warranty skids I'll go elsewhere and never do business with arkport cycles again.

  David DeLuca
8 months ago
Just picked up the Fatboy on the 19th. Adam and the staff at Arkport made me feel welcome and were very helpful, answering all my questions. Here's to an awesome summer of riding thanks to Arkport Harley Davidson!

  VJ Iglesias
a year ago
Straight forward and easy experience. I Knew what I wanted, they had, I brought my own financing and they all double triple check paperwork is in order. Adam helped me with the sale and was very thorough with going over the bike.Was well worth the 5.5 hour drive from Long Island!! The office (finanace and tag lady , sorry forgot name) was very patient and pleasant and was multi tasking which is rare to see now adays. A++ for the whole staff!

  Mike Virgil
4 months ago
"I occasionally call the store ahead of time to check inventory on parts I may need for my Harley. Tracy is always very cordial and helpful and is able to provide current status of inventory so I can make the drive since it's about 40 minutes for me. The parts are always ready and will call when I show up."

  Danny Elliott
a month ago
Brian is a top notch customer service person. It was really a wonderful experience working with him to buy my motorcycle. "

  Jamie Curry
2 months ago
I bought my first motorcycle with the help of Brian. It was a quick and easy process. Super happy with my first bike and can't wait to ride it!"

  April Bierwiler
a month ago
"I love the friendly atmosphere and getting greeted by the dogs when coming into the store. Theres always a great variety of good quality products and great customer service!"

  Daniel Fox
a year ago
Adam was a great salesman. He answered all my questions concerning the purchase of my 2017 Road King. He was very friendly and helpful through the sale . This is my second Harley I have purchased from your dealership and will continue to do so in the future. Your sales are great throughout the year and your staff are fantastic!

  Karin Terry
a year ago
So beyond pleased with the purchase of my 2005 fatboy. Everything from the start of me finding the bike was such an easy process. Adam was great with his communication to me every step of the way. He put my mind at ease as this was my first time buying a motorcycle. Can't recommend Arkport Motorcycle enough!"

  Ed Wright
2 years ago
Your Arkport dealership is an awesome place to be at! Left my bike there for winter storage and some repairs. This place pretty much only place I trust! Thank you all for your awesome services n making me a part of this place. Ive told few of my friends to check you out and 1 of them bought a 12 Road King from your dealership. Hes on cloud nine with it!! Keep doing with your pride at Arkport!! This weird weather going on, I cannot wait to pick up my bike to ride!!"

  Patricia Hoffman
4 months ago
Always friendly and helpful and they do really great kid friendly events for Halloween and Christmas and adults can do some shopping... there's lots of great gift ideas for all ages.

  Bruce Hartman
4 months ago
My go to store to pick-up OEM oil and filters for my vintage rides! When I need OEM parts for my Honda's and Suzuki's, they sometimes have them there or can get them ordered in quickly if not.

  Steven Conklin
2 years ago
Adam was very helpful with everything about purchasing a great side by side. The timing of this was absolutely perfect! He lead me to the right machine when they are so hard to get right now considering the holdup from the demands during covid. I would like to thank Adam and Arkport Cycle for making this a smooth purchase!"

  Bob Mueller
4 days ago
"Work done in a timely.manor friendly staff confident in work done. Like everything these days a little pricey

  Philip DiPiazza
6 months ago
Bought a used bike from them. They beat me up on my trade over stupid stuff. I get the one I bought home said it was good to go. Was leaking oil from the rocker box. They wouldn't replace the front tire said it passed even though it was dry rotted. When I took it apart to repair the oil leak the cam chain guides where worn out. They do the bare minimum to sell and charge stupid prices. Would never buy from again and will not send anyone there.

  Tasha Moore
a year ago
"Excellent place to get what you want or like for motorcycles. Excellent customer service and parts service. Everyone there is very nice and want to help you find what you need or want. "

  Daniel Kerr
6 years ago
Although I don't get in to browse around as much as I would like, Each of my visits have been a positive experience. Paul generally takes care of my needs and questions and does an excellent job. All staff are very personable and willing to help in any way possible.