Shamrock Service Center, Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Kloppel
a month ago
Took my truck in for tires and an inspection. I used simple tire and these guys did a great job, I'll definitely be coming back.They were able to get a working horn and the tires on my truck in leas than a day. They communicated both through phone and messaging, which was very helpful for me, I appreciated it. No nonsense, didn't feel like they were looking to extract more than I wanted, painless, just the way I like it.If you're looking for straight forward service I'd recommend giving these guys a shot.

  Connor Quinn
3 months ago
Ive been going to Shamrocks for over 3 years, the people here are very polite, helpful and seriously know what they re doing and have reasonable prices too. Would highly recommend for any kind of work.

  Brenda Richey
a year ago
Shamrock Service Center in Honeoye Falls consistently provides outstanding car service. We have brought our car there big jobs like transmission repair or replacement to small jobs such as oil change or tire replacement. Shamrock is excellent at diagnosing tough problems. They are efficient, the staff is very kind and pleasant always, and they get the job done quickly so you can get back on the road. Try Shamrock. You will be glad you did.

  DNA Digital Marketing
9 months ago
Very refreshing to run across an auto repair shop that has outstanding service and at a reasonable rate. Steve is a man who delivers. Highly recommend this shop. Quick turn around.

  Keith
4 months ago
Always professional and always timely. Worth the drive to get the service and you get what you pay for, which is quality.

  Dar Dehmler
2 years ago
Bill takes good care of us and our fleet as well as anyone we refer here. In the beginning of is bringing vehicles here we had a minor mistake made on something simple. I inquired about the matter and Bill gave me an explanation of how he got to where he is with the business and would treat me no differently. He made sure to get it right for us immediately. That says more about the integrity than if there never were a hiccup. You get what you pay for here.There's plenty more I can say about them as we've had several vehicles here but one experience that really is worth mentioning and sticks out in my mind is this. We had a fleet car with a major electrical issue two different dealers couldn't even figure out and Shamrock did right away! That was the tipping point in earning all of my business.It's difficult to find a good mechanic these days; with one visit, for even a simple oil change you'll want to do your business with them.

  Sonya Cavallaro
2 years ago
Shamrock service center is a great place to take your vehicle from basic service of your vehicle to major problems. All staff that I have met are very helpful and straightforward on what's needed to be done. Every time I've had to bring my vehicle in or my hubbies vehicle we have had nothing but great quality service. If you want honest quality service I would highly recommend them!

  Dave Ghidiu
a year ago
If you're looking for an honest garage, this is where you should go. Todd explains EVERYTHING to you, and they are incredibly honest. I had an issue with my emissions (for NYS inspection), and he did every test and assured me that there was not a problem with the emissions system and I'd have to go to the dealer so they could update the software. He could have charged me for pieces I didn't need (like the dealer ended up doing!), but he didn't.After the dealer charged me $450 for something I didn't need, I talked to Todd at Shamrock again. He walked me through exactly what the issue was, why the dealer was wrong, printed out information that showed the dealer was wrong, and helped me understand the emissions system. I went back to the dealer - armed with info from Todd - and got my money back.There is NO WAY I would ever go to anyone other than Shamrock. Stand up employees, great service, fair prices and phenomenal customer service.=====Update 2022/10/27Happy to report that I am still enthralled with Shamrock Service. They can always squeeze me in (even though they are always super busy) and I feel super confident that I'm getting amazing service.

  Daniel Crocker
3 years ago
Shamrock seems like a really credible place to go in the area. The employees were kind and easy to talk with and seemed knowledgeable. They are really professional and have a comfortable waiting area which I learned will be renovated soon. Unfortunately my first experiences were two appointments to diagnose issues where I was charged close to $100 each time and they were unable to do any work on my car either time for different reasons. Just know if you want to diagnosis a problem for your car you will probably pay a fee here close to mine. This took me by surprise the first time. Especially when some other places give car diagnoses for free.

  Sandy Sedlacek
3 years ago
At about 11:30 this morning, I noticed my inspection was due last month. Now that I'm working from home, I needed a shop close to home rather than close to work. My first (& only) phone call was to Shamrock Service Center in Honeoye Falls. From the moment they answered the phone, I knew it was going to be a pleasant experience. You know that feeling you get that you are dealing with someone who likes their job (Steve) and wants to please their new and/or existing customers. I have never used Shamrock for any of my car needs in the past; however, my husband has and never had a bad experience. That is what led me to call them and I am glad that I did. They were extremely busy today but they were willing to accommodate me on the same days within hours of my phone call. WOW!!! Wait it gets better, when I arrived for my appointment, they took my car right in and I was on my way home less than a half hour from the time I got there. Also, it smelled like they de-sanitized my car too. I'm not sure what took me so long to use their shop but I'm glad I did and will be a future customer.

  Matt Pahuta
9 months ago
Very friendly and knowledgeable professionals that do great work on all of our many vehicles. Highly recommended.

  Mark Dennis
4 years ago
Great people and service. Always very thorough, explain auto issues, offer options, and very fair pricing. We've taken our cars to Shamrock for 15+ years and trust them completely.

  Bill Czora
9 years ago
These guys are the best. Since my first visit, I've never thought of taking my truck or my wife's Explorer anyplace else. As the owner, Bill runs a tight ship and keeps everything on track. The front-man Todd makes it seem like your best friend is fixing your car in your own garage. They always bend over backwards to keep me informed and to work within my schedule; within reason of course. I couldn't recommend them any higher. If there were 6 stars available to rate them I would.

  Nicole Zelazny-Keppler
3 years ago
Shamrock services both our commercial and personal vehicles and they do an excellent job! We also rent trucks from them, as they are a local U-Haul provider. They provide expert repair service and are always very friendly and professional when communicating with us. They have been our go-to auto repair shop for 5+ years and will continue to be so!

  Robert Krzaczek
10 years ago
My experience with Shamrock has never been anything but the best. Both my car, and my girlfriend's car are serviced there, and I've recommended several friends there as well over the years. Bill, Todd, and everyone else have never been anything but professional and thorough. They're direct, they don't monkey around with "maybe" and "we'll see" like other places; one might say they are almost "honest to a fault".Seriously, I don't know what's up with that other review. I've recommended Shamrock for years, and I'll do it again.

  Jason L
2 years ago
Most trustworthy auto shop I have found in the HFL area. I go here for anything more than an oil change. Communication is very good and they always keep to their promised timeline.

  Todd Stauber
7 years ago
After working for the McIntee family for 11.5years, I can say that they are the most honest, fair people in the automotive repair business. They look out for their customers interests at every turn. Your car and relationship is more important than profit. You will always be well taken care of at Shamrock. I will miss working with Bill Sr., Christine, Bill Jr, Afrim, Jeff and Russ. All top quality, hard working, honest people. But what I will miss the most, is the great customers(who turned into friends), that I had the pleasure of serving everyday. Thank you for making everyday a great one.

  Kris Dreessen
6 years ago
This is the only place I take my car(s). They know what they are doing and are friendly and nice while doing it, reliable and I never have to wonder if what they say needs to be done needs to actually be done. I have had friends drive 40 miles to have their car serviced here, after they saw the service and quality I received. Stand-up guys.

  Stephen Ellingham
8 months ago
Always friendly, quick service. I was able to get an appt within the week that I called

  3Driven Auto Spa
4 years ago
Shamrock Service provides professionalism along with their high quality work. This a trust worthy shop where you know your vehicle and needs will be taken care of as a priority at a reasonable rate.

  Maureen Magnani
7 years ago
I no longer will go to this service center. They never fixed a problem with my car. They said they did, I drove off and a couple miles later the light came back on. I was more upset though that they charged me for something saying I authorized it, when I have a recorded phone conversation of me saying don't do these things. Then they turned around and say oh wait we never did this one thing, but charged me for it. Got a refund. Shady business though.

  Tony Labasz
8 years ago
They never try to fix the problem, they replace a part with an over price replacement., I payed over $1500 for brakes only to be to find out I need new brakes six month later. That not service. Every time you bring in the car it will need ball joints or a tie rod..

  Nate FitzGerald
a year ago
Quick/friendly service, fast diagnosis, got it fixed the same day, good price for service. Would use again for car repairs.

  Chris Mason
8 years ago
They've kept my 16 year old car running great. Always good service and reasonable prices.

  Cart Wright
4 years ago
Awesome service great people price are great.shamrock will always explain what they find and what they will do to fix it.thanks guys keep up the great job.

  Kevin Newton
a year ago
Great place to bring your vehicles in and have them worked on they take care of there customers

  Virginia Dambra
a year ago
Loved it Steve & Bill give excellent customer service.Very polite courteous helpful service.

  Frances Rapport
7 years ago
The best in customer service and quality of repairs. Good guys! Highly recommend.

  DR K
4 years ago
Uhaul truck rental. Went well friendly clean truck ran well. No issues at all.

  evil smog (Extricator Of Sin)
5 years ago
Charged me 101$ for what other places do as a free diagnosis also said my car needed 1100 worth of work, rip off don't go here