Heinrich Collision

4.3 (50)

  60 Gorton Ave, Hilton, NY 14468
  (585) 392-7800
  Claimed

Auto body shop Auto repair shop Auto restoration service Car repair and maintenance service Towing service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  The Dent Guy
3 months ago
Excellent family ran business. Not many businesses today still offer customer service. This business still does. I ve had vehicle body repairs performed by them and they pleats turned out like nothing happened.

  Chris Briggs
4 months ago
Awesome shop! Very friendly and understanding. Will bring my vehicle there anytime. (Only if I need too lo)

  Michelle Perrin
a year ago
At Heinrich Collision, a family owned and operated business, they treat every single vehicle that they are working on as if it were their own! No shortcuts ever! I HIGHLY recommend Heinrich's for any and all vehicle repairs! If you are ever in an accident, have your vehicle towed to Heinrich's...you won't regret it!

  Jonathan Van Orden
2 years ago
I needed my truck towed across the county, they called me back same morning got it done within the hour. The receptionist on the phone (can t remember her name) was VERY helpful and caring about my situation. If I could give 6 stars I would.Service: Car towingService: Car towing

  Steve Rosenberg
9 months ago
I had to two cars that needed collision work within two months. They are professional, Got my cars fixed sooner then expected-Highly recommend them!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Titine Matzan
3 years ago
I had my van repaired at Heinrichs after I had a run in with a deer. Damage was pretty substantial. They did a wonderful job! From the towing to the customer service to the actual repair it was an A+ experience! I highly recommend them! Thank you for doing an outstanding job!Services: Steering & suspension repair, Painting, Body & Trim, Car towingServices: Steering & suspension repair, Painting, Body & Trim, Car towing

  Girish Kumar
3 years ago
These guys are very responsive and respectful. I got my car towed and they were responsive enough to let me know what I needed to bring to make things smooth. I went there and everything was done in 5 minutes. Respectful and pleasant people.

  Lindsey Davis
2 years ago
After a deer took out my front end, I was about in tears seeing the finished product! Everyone was so communicative and went above and beyond to make sure I was taken care of and kept in the loop while it was being worked on....not to mention it was conpleted earlier than originally thought. Would recommend them to anyone and everyone!Services: Transmission, Painting, Body & Trim, Car towing

  Daniel Perez
a year ago
Incredibly Professional job. It looks like a new car. They truly exceeded my expectations. I had major damage and they did such an amazing job. Thank you guysServices: Tires, Body & TrimServices: Tires, Body & Trim

  Stephanie Lisle
3 years ago
We are a military family and we re visiting family prior to a PCS move and hit a deer with our car. My husband had orders to report to his duty station in two weeks and we were very worried about getting the car repaired in time. We brought our car to Heinrichs and they went above and beyond. They made our car a priority because of our circumstances and ordered parts before getting money from the insurance company so they could start ASAP. The entire experience was a pleasant one; from the office manager to the owner of the shop. They finished when they said they would and did a beautiful job. We are so grateful for their support to military families.

  Deborah Ruth Barlow
3 years ago
OMG! They did a fabulous job putting my beautiful Impala back together after a deer destroy my front end. Thank you so much for your great care and eye for detail.

  Spirited Defect
3 years ago
Had to have my car towed, the gentleman was super nice/polite. The shop called to let me know their driver was on his way, and then he called to let me know he arrived. Definitely recommend

  John Vicaretti
5 years ago
I have used Heinrich Collision on a few occasions the past year and they are very professional, courteous and helpful. The entire staff; from the lady who is the office manager to owners George & Jason they make you feel like family!

  Jakeith Mosley
3 years ago
George and Jason Absolutely not. You hear those names run! This whole office needs to be laid off. Their attitude, the way they handle business, and their tones.... are a no go! Throw the whole building away!

  Mike Torregrossa
a year ago
Great service! They were fast and the price was very fair

  Bob Rymer
3 years ago
My dealing with them was fantastic with no problems. They were very helpful when I needed it. I would highly recommend them.

  Mark Goldberg
a year ago
Couldn't get me an estimate for 2 weeks, doubtful if I will go there !!!

  Karol Henderson
3 years ago
Kelly is disgustingly rude. So distasteful, so bitter, and nothing about her is pleasing. Her attitude is so gross she shouldn t even be answering calls! Horrible experience.

  Rachel Hare
5 years ago
They went above and beyond to help us after we were hit. Their communication with us guided us through the entire process. We would not go anywhere else! Thank you! Mike and Rachel Hare

  Calvin Ricks
4 years ago
They were courteous and were very accurate with pricing. They are also open on Saturdays.

  Brian McDowell
3 years ago
Great service from a nice crew. Very comprehensive work done.

  Danielle Allport
a year ago
Very kind people. Always willing to work with you.

  Ja Nai
3 years ago
They should be closed for good! With the people they have running this office. #HORRIBLE#

  Paul Fleig
a year ago
Great owner / operator's !!

  Ron
3 years ago
Great place for collision work. Great work.

  Michael Spinney
6 years ago
Worst exsperince ever rude and put there hands on my and stole property from a victim

  Mark W.
a year ago
Overpriced. I went elsewhere

  Kathryn Dishong
3 years ago
My Jaguar looks amazing!

  Gary Leistman
3 years ago
Great people to talk with on phone.

  Ed Breslawski
4 years ago
The best autobody work around

  Opening Hours

Monday 8 AM-4 PM
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 8 AM-4 PM
Saturday Closed
Sunday Closed

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