Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erika Magallanes
a year ago
Went with a tire that had a leak, picked it up in a few hours, went home, then woke up to a tire completely flat. I called them and was told for me to pick up their air pump to pump it myself. They did a patch and it was terribly done. They didn't even offer to fix it themselves or reimburse my money. So I went to another business and bought all 4 tires somewhere else. They just lost a customer and a good word of mouth.
John K
5 years ago
When it comes to getting your car fixed we all get worried about dishonest mechanics and shops that grossly overprice.Allen put all these worries away for me each time I took my car to him. These guys genuinely care about what they do and let their work show for it.They swiftly and accurately diagnose if there is an issue with your vehicle and identify it. They will tell you a realistic price and time for the repair. You leave your contact and come back to a vehicle in better condition than you brought it.Living here a couple years I've noticed shops change and close often but Allen's is a staple here and shows the honesty and quality of work this town provides.
Jordan Lee Rivera
2 years ago
Integrity. I am still in shock, I had a situation where I instructed these guys to do something because I thought I knew what the problem was. Any other mechanic would have done exactly what I told them to do costing me more money. These guys found the actual issue, fixed it and told me to return the parts I had bought that I didn't need.I am so grateful for their honesty and integrity. Allen is truly an upstanding man and I will never go to another Mechanic.
Chris Crissman
a year ago
These folks are transparent and honest. You could not ask for more.I have an older vehicle and they understand the need to balance necessary repairs against fixes that just aren't worth the cost given the vehicle's age.Highland Falls is lucky to have this shop.
Michael Kofoed
6 years ago
Allen is one of the best mechanics I have worked with. He took care of both my van that was having starting issues and maintenance on my car. I appreciate his friendliness and excellent service. Can't recommend them enough. Thanks!
Gen Kim
5 years ago
I have been here multiple times for different issues and he's always very professional and friendly. I usually have issues trusting auto mechanics but he is the guy to go to with anything regarding your car! His services are on the spot and he will take his time with anything. He is very honest and will guide you for the best possible outcome, even if he doesn't gain anything out of it. I plan on moving out of town in the near future and I want to take him with me! That's how much I trust him and recommend his services!!
Paul Walker
5 years ago
Allen's Import is the best mechanic and service station I have ever worked with. He is fair, very thorough, and never over-repairs. He is always sure to give you the broken part, and makes sure that he finds any underlying problems. Would definitely recommend.
Elisheva Slomiuc
3 years ago
Fair and honest. Two qualities you want in a mechanic. I trust Allen because he has earned my trust. If you need a mechanic and you go to Allen, I am confident that he will earn your trust as well.
G Smith
7 years ago
I recently relocated to Florida and today I brought my rather old car in for its first oil change since the move. The gentleman at the shop said, unsolicited, "your car is in great shape. You've really taken care of this car." Of course it was Allen and his team who had taken care of that car, as well as the one before it, for 17 years. The quality of their work is visible even from 1000 miles away.
Carolyn M
6 years ago
Awesome service! Twice now, I have been thoroughly impressed with Allen and his team. They have taken care of my VW with quick, excellent service. I will be here as my go to shop..... and I am driving from NYC just for the professional service, caring attitude, and friendly faces. Thanks Allen and crew.
Mark Allen
6 years ago
Allen found and fixed a noise on my vehicle that Firestone & Honda either told me wasn't there, or misdiagnosed. I go out of my way to bring my vehicles to him to service. Completely trustworthy. Additionally, I told him that I was going to do some of the work and there was not issue or pressure to get that done at his shop.
laura milsom
3 years ago
We love Allen's. We've been going to him for 15 years and trust him implicitly. He gets us in and out promptly and lets us know of any issues before proceeding. Highly recommend.
Tyler O'Quinn
3 years ago
I broke down on 9W and after getting towed to Allen's they were able to get my car in and get it back up and running. Very professional, reasonable prices, and transparent about what was wrong and all the stuff they did. I WILL be back in the future. :)Service: General repairs & maintenanceService: General repairs & maintenance
Rose Williams
5 years ago
I went into Allen Garage to get my tire repaired, I have no appointment, I only had to wait about 10 minutes. Allen was very nice and very friendly. I will be bringing my car back to him.
Davewed13
3 years ago
I can't say enough nice things about Allen's. They're my go-to mechanic shop and they hopefully always will be. I can't recommend them strongly enough.
Jonathan Palin
9 years ago
Great experience. I called last minute to get a car inspection around the same time the town was crushed by a large snow storm. They got me in within the hour! They have found a new customer in me.
Barbara Thomascall
2 years ago
Excellent and timely service, honest and fair pricing. We go to Allen s for everything: maintenance, repairs, and inspections.
Y H
4 years ago
Amazing place. Allen is super understanding and accommodating. I wouldn't know what to do without him.
Alberto Baruffi
3 years ago
I found the staff at Allen s to be friendly and courteous. Their repair work went well. Will return!Service: Steering & suspension repairService: Steering & suspension repair
Paul Cooper
6 years ago
Honest professionals. Best shop to get your car repaired in Highland Falls.
Rudy
7 years ago
Car inspection.. good service.. Allen was polite.. this place is to the left and behind Chase Bank.. I had to figure it out.. Google maps was displaying the incorrect location..
Alec Sarrazolla
a month ago
Great people and service
Phil Salamacha
6 years ago
Allin's is awesome, great mechanic and solved a problem that almost nobody knew how to. Honest man.
Shawn Woodard
3 years ago
Excellent service, and fair prices.
TIM Green
4 years ago
Honest service, fair prices.
AJ Root
8 years ago
Always honest, fast, and reputable.
Richard Ziemer
3 years ago
Very professional and honest
Essam Abozead
4 years ago
Fast , honest and professionals
Agusti Esquerre
4 years ago
very professional