Groton Cycle Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Reasonance
a day ago
I studied the MSF basic rider course here. The instructors have very professional knowledge and plenty of patience, and I can feel that they are very passionate about what they teaching.

  Randi Cary
a month ago
Your not going to find more friendly, respectful and knowledgeable group of men. Have been doing business with Groton Cycle for many years and have yet to ever be disappointed. Extremely trustworthy business!

  Sylvain Sly Therriault
6 months ago
I was on my way back to Canada from off roading in the USA. I had a leaking seal and was at risk of staying stranded. These guys helped me right away and got me back on the road in no time. Great service! Much appreciated!

  David Hessler
6 months ago
These guys are excellent. Great service, knowledgeable, and honest. I trust them like family.

  Crystal Lasda
3 years ago
These guys are great. Any questions I had Kyle and Don did a great job explaining what needed to be done. Price was right and I love my bike. I also took my motorcycle course here two summers ago. Highly recommend classes and service!!

  Lorrie Butcher
7 months ago
I have an older 4 wheeler and always like new when serviced here. Friendly, knowledgeable, why go any where else!

  Ryan Anderson
a year ago
I'm curious if anyone has got their machine back from these guys and been happy with the work for price? I swear everyone I know including myself have numerous horror stories from their work. They definitely aren't what they use to be and need to be held to a higher standard. Charging a professional rate for amateur work. It's not right. Losing alot of good business.

  Charles Buck
7 years ago
As a entirely new rider the entire staff has treated me as if I was riding for years. I completed the mandatory course for my endorsement, bought a great used bike from them and have had several service needs. All were fairly priced and handled timely. I easily give them 5 stars.

  Mandy Pealo
3 years ago
Great guys! My husband only brings his motorcycle here when it needs work. He has always had a positive experience. Groton Cycle Center will continue to be our go to shop.

  Jace Prine
2 years ago
I got my license through Groton Cycle first MSP program in 2009 and have been a customer ever since. Don, Kyle and the guys are great to work with and will always take care of you.

  Donald Poch
4 years ago
Needed a 86 Honda motorcycle worked on but they don't work on anything older than 2000. They just lost ALL my future business. I think they don't have anyone that can figure out the problem without hooking it to a computer.

  Trista Besecker
2 years ago
I highly recommend going here for the motorcycle safety course! I've been riding for 2 years prior to this class, but was unsure if I had the grit to do a road test with the dmv on the busy roads where it would be offered.The class teaches you and tests you in more than they would with a dmv administrator. Timing your speed, throttle control, quick stops, weaves and slow turns.Learned more about the motorcycles I've been riding to. The instructor Greg was very fun and cheerful. Made the class welcoming and helped ease all of our nerves.I was mist afraid of doing a figure 8 but I nailed it in the end!

  Ed Rockwell
5 years ago
Needed a part for my street glide and there were only 9 left in the country. Don and Kyle had it my hands in 2 days. Highly recommend these guys for all your motorcycle needs!!

  Jack Comfort
a year ago
Don and Kyle have done an excellent job here. I have all my work on my motorcycle done here. Highly recommended.

  eyesofhaze
5 years ago
Called before I drove 40mins to drop off 4x4 wheeler just to have them do brakes, they said drop it on off. soooo I drive there place looks ok I back up unload and go inside to give them the pads that I already have from parts unlimited thanks to Binghamton Honda who has always been good to me just a lil far away. Well back to the waste of time I go in the store and let them know i am here to drop it off and just ask before I leave how long he was thinking he says at least over 2 weeks and he made it clear that it could be a lot longer up to a month for brake job huh? well I loaded back up and went right to dougs power sports Cortland NY, 3 days they tell me. So in the end just spend a lil more gas money to bring your machine to a shop that for one has things in stock and two don't take a month to do brakes...

  Marta Almeida
11 months ago
MSF course and motorcycle mechanics assistance done here, amazing professionals and very good people.

  Overtime Hustlin
a year ago
Horrible business. The workers are clueless when it comes to motorcycles and told me one thing and the adjuster something different. This is what happens when you bring a Harley to a loan mower shop

  Gary Rustay
6 years ago
"Stand by my work" means pay for parts so they can do it again. The use of after market parts is ok in some cases, but not with fork seals. After one year the seals deteriorated and the dust boot was cracked. A reputable shop knows issues like this and steers customers away especially when the price of OEM parts are equal to aftermarket. I did not expect the shop owner to do the work on a fork seal job done for the previous owner of the bike. I wanted to know what work was done and type of parts/oil type. He said "no argument and to bring the bike down so he can inspect it". He also said he stands by his work. I live in syracuse, so to travel 50 miles is out of the way. To travel that far, I was giving the shop owner the chance to make good on his word. To tel me after the inspection of the leaking seals that after the bike leaves his shop he has no idea what happens to the bike, so he will make me a deal. How is that standing by your work and what can a sport touring mc possibly do to blow oil out its seals. He says the previous owner rode the bike everyday. Ok that 6 months out of the year. fork seals don't go bad in a year. If that was he was talking about, I would have said no thanks just tel me what products you used so I don't use them again or tel me to take a hike. complete waste of everyone's time. Being a past bike mechanic, I ordered factory parts and the work was done correctly. By the way, the seals must have been put in wrong the first time by this shop and then pryed out then flipped and placed back in the lower tubes. I Found heavy marks gouged in the seals and because the dust covers were cracked it let in moisture and rusted the gouged seals and the retaining clips. Water was also present in the lower tubes. Motorcycles are critical to having proper maintenance done, I wouldn't trust work done there. Sorry if this offended anyone. Truth hurts if it does!

  J Gleason
2 years ago
Excellent place for your MC needs! Good advice on your small engine equipment too.

  Wesley Abbey
6 years ago
Their service is fast and awesome...never had any motorcycle work, but they know their small engines and mowers!

  Myron Walter
5 years ago
Great customer service and expert mechanics! Don't have a bike but they do all my small engine repair and service.

  Russell Silverstein
7 years ago
Great service and pricing. Family owned independent shop. Worth the trip, you'll be treated fairly.

  Hayden Marshall
4 years ago
Not only is Don Titus a pleasure to be around his and msf safety coaches that run the program there are all so helpful and genuinely care

  Tom Whitney
4 years ago
These guys were awesome. As a Shriner rebuilding small engines I know nothing about they were clutch got me parade ready

  Mark Dorsey
5 years ago
great place,great customer service,owners best ive met,always willing to help

  Peter Lucente
a month ago
Always friendly and extremely helpful

  Joshua Shaff
3 years ago
Great service, great group of guys. What else would you want?

  Amber Long
3 years ago
Friendly staff, experienced workers and great prices

  David Newport
4 years ago
Awesome folks. Don and Kyle are honest, straight forward guys.

  William larock
6 years ago
Awesome. Don and Kyle understand that everyone is important. Great place.