Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mohammed Alam
a month ago
They r quick. 4 tire change within 1 hr. Highly recommend.

  Bob Lane
a month ago
Problems at every step of the process.Had appointment - Appointment was canceled. Nobody knows why.Got car an appointment 30 minutes later - waited an hour and a half before car was brought in. 15 minutes later, told one wheel stud broke off. It happens. 15 minutes after that told another broke off. (I had removed the other side a week prior, it was tight, but without using too much torque, going slow, working it in and out, and pausing to cool, they all came off fine).Now told car is unsafe, must be towed (They paid) I'm stuck with finding a ride because they had no timeframe on when it would be towed)They don't cover the repair.Tires still not done - I was told they would be putting them in the car. I confirmed this before leaving.The tires were not in the car when it got dropped off. (Tires I paid for, and they marked as picked up).Car is now making a noise when braking. Could be walmart, could be the tow operator. Who knows?Do as you wish, but I suggest going somewhere that can either avoid problems when possible, or fix them if they happen.The few dollars I might have saved are now costing me at least 6 hours of my time, and possibly a couple hundred extra dollars in repairs.

  Shaun Keneston
5 months ago
I ve tried to get an oil change here on 2 separate occasions. The first time was at 10am on a weekday, and they couldn t do it because the only guy that does oil changes called in sick. Tried again today, 5pm on Monday. Called the store, pressed 2 for automotive. 30 rings, no answer. Go online, check the hours on their website, says they re open until 7pm. Call again, 30 more rings, no answer. Pull up to the garage, all 3 overhead doors are open, all lights are on, parked in the oil change line and waited for 10 minutes. As I was leaving I saw a guy in the garage who couldn t even bother to walk over to my car.Thanks for the great service.

  ahmed rahimi
3 months ago
Plz fix your Damm Customer service. Everyone is so Damm rude. Like if their the only ones working (Walmart auto service department)

  alaq hadi
4 months ago
The worst experience I ever had I waited for 5 hours just to change one tire I came in 8 o clock in the morning and I left around 1 o clock I don t recommend to anybody to go you gonna wait forever

  CJ G
a year ago
I had such a great experience here! I got my tires at a very reasonable price, and it was a quick installation, at a good price with incredibly friendly service! Just to mention, the customer check-in is in the store, and the parking lot doors by the garage doors are locked 12pm to 1pm for lunch. I figured I'd highlight that to save others the confusion I had...

  Shiquetta Perez
10 months ago
Customer service was good. The job took way longer than it should have but I was provided with a discount for my troubles. For that reason, they get 5 stars from me!

  Brian Walton
3 years ago
Went there to have new tires put. Employee kindly asked if I wanted oil change as well. I respectfully said no. Then after thinking about it I said yes. Was there for I would say 8 hours just for the two things. Bottom line is the positive definitely outweighed the negative at the end of the day. They did a GREAT job on my Vehical.Thank you!

  Adam Binley
2 years ago
Extremely rude woman. When we arrived around 3:30 to inquire about an oil change. Very rude, she was short with us and inconsiderate to us as customers. This individual should be fired. It's an hour later and I'm still upset at how we were spoken to. Most likely I will be speaking with the store manager regarding her attitude and behavior towards customers in need.

  Fanta Camara
a year ago
If you ever get work done on your car at Walmart, ask for the price regardless of what you see posted online or inside the store. Please, Do not let them work on your car before you know the cost. They will play dumb until you see the bill; then they will explain everything. Hidden fees, huge hidden fees.Service: Auto tire replacementService: Auto tire replacement

  Alexis Holmes
a year ago
The website states the TLE section of Glenmont Walmart opens @7am. No that isn t true they don t open till 8am. That would have been nice to know before I got 2 hours early to be here before I have to be to work @9am

  Nicky Faye
3 years ago
I arrive at Walmart 15 minutes early before they open to purchase tires. I had to wait for a clerk to arrive 8 minutes late. Now I called yesterday and they said the tires were in stock. Guess what? They were not and I had to wait an additional 20 minutes to order them for tomorrow delivery. I wasn't surprised not to get text this afternoon that the tires arrived so I called and I didn't get an answer. I called WALMART 9 times and no one answered. Did I mention how nasty the carts are there when shopping. Yes, it's time to shop elsewhere.

  Dave Nelson
4 years ago
I've been using this care center for 4 years now with my Buick and Chevy and each and every time it's been a great experience. No matter who I've dealt with they're courteous, efficient, honest, straightforward and very safety minded. Can't say enough about the team there.

  Keyalonda F.
2 years ago
Put air in my tire. Service guy was friendly l. I called before I came and the lady that answered said they were to busy. I was already at the Walmart. So I pulled around to automotive. The gentleman was very friendly and put air in without a problem.

  John Nitt
5 years ago
I was the second person in since I showed up 5 minutes before they opened. I asked for an oil change and tire rotation. They had 2 people on staff when they opened and another person a half hour after they opened. An hour and a half later they said they were going to start the tire rotation. I'm not sure why it it took an hour and a half to change my oil with 3 people working. I passed on waiting for the tire rotation.

  Kevin Mosier
5 years ago
Got 4 tires, I bought them somewhere else, mounted, balanced and put on vehicle for $88.00. Customer service was excellent. Joking around with each other, as if we were all friends. Only took little over an hour.

  Salina Raby
5 years ago
Never again will i go here to get 2 tires, 4 HOURS, thats how long it took after being told 1-2 hours. One of the employees working on my vehicle sat and talked to another employee for atleast 30 minutes while my car just sat there!

  Gregory Sheldon
7 years ago
We waited for the careless attendant for over an hour only to be told he couldn't fit us in that day. We just needed a tire rotation.We went back and got the oil changed and they left the oil cap off and just placed on n the engine. These guys are not professional and I will not risk the safety of my family by going there again.

  Irene Stim
3 years ago
Walmart Automotive in Glenmont, NY is open for business from 12 noon each day. But ... wait for it ... you have to get your car there by 10 AM and wait in line with everyone else. Whenever you call and ask how long the wait is they tell you 3 hours. Don't know why they're doing this but be ready for it.

  Mas onitram
10 months ago
Very lazy went there with 2 tires in my trunk & place was empty & they said it doesn't matter cuz they don't do walk in

  Andrea Boutwell
a year ago
Pulled up to get my car serviced and was told very rudely that I can't park there. Didn't bother to ask what I needed seeing that I was on crutches. I just left.

  Denia Buffalo
4 years ago
The crew here is awesome. Had a little wait. But it's worth it you can't beat the prices. And they are so friendly. So come here if you have time on your hands for a great job.

  Mary Potter
5 years ago
This is the best Walmart customer service. I know the peeps by name. Very personable. Yes sometimes they are a little slow but they will take your number and call you when they are ready.

  Jess Binley
2 years ago
Went to get a oil change at 3:30 they rudely said they can't take us because there closing at 4 even though it saids there opened untill 7 on there web site NEVER going there again

  LaShawnda McClarin
a year ago
Great service. Quoted me to be done in two hours, finished in one. I caught up on a TV show. Will come back!

  Peter Foronda
3 years ago
My 2010 Honda CRV battery died. Walmart Glenmont has a great selection.I was out and on my way in a matter of minutes with an exact fit battery.

  Gerard Sagliocca
2 years ago
They actually have a human person answering the phone !This is major news !Good for you Walmart for still believing in using people to work instead if machines!

  Arthur Pelton
2 years ago
Good prices on tires although the TPMS there are unable to do it because of a malfunction in their equipment and two out of the four TPMS that I purchased a year before working after they change my tires

  Slade Young
5 years ago
Refused to change my air filter because the screws for it were 'rusty.' got home and did it my self in no time when I saw the screws we're barely tarnished. Otherwise okay but that was laziness

  Michael OConnor
2 years ago
Even though I have an odd tire size, they took the time to find me one and refund the ones I had purchased, very helpful.