Geneva Coach Inc
4.7 (47)
520 W Washington St, Geneva, NY 14456
(315) 789-9809
genevacoachinc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
NICOLE NILES
3 months ago
They never disappoint. I've had all of my collision repairs done by them. Recently a deer caused quite some damage and left my car undriveable. They had it repaired in under 2 weeks.
Tammy Almekinder
a year ago
I was very happy with the job Geneva Coach did on my vehicle. They were very friendly. I highly recommend them!
Joseph Ponzi
9 months ago
Brought mu car in with insurance estimate. They said it would be a couple of weeks before they could get it in but they would call me in a day or 2 after they looked over the estimate. Didn't hear anything for 2 weeks. Called them back. Took 3 calls before they called me back. Then I was told it would be over a month before they could get me in, that since I was I, they had a couple of tow ins come in. Read between the lines. Those that they towed in after I was in would be more money. Even though the insurance company said it was not recommended that I drive my car, that didn't matter and it didn't matter that I had been there before the others with a promise I would use them. Poor customer service as far as I'm concerned. Took it somewhere else and I got right in. Hate poor customer service from people who just don't care.
Marleigh Glasheen
2 years ago
I was backed into in a parking lot a couple months ago. I called Geneva coach to schedule for them to complete the repairs and they were fantastic. They made sure things were quick and concise when checking my car over for what was needed before they ordered parts. Once they had parts, they made sure they were fully prepped before I brought the car to drop off for a couple days so they could squeeze me in amongst their already scheduled work. I will be taking my car back to have some front end things re-repaired from another body shop soon!
Edward Moore
a year ago
Great customer service staff was very friendly , and did perfect job on my 2021 GMC Truck. I will definitely recommend them to anyone. Thank you Geneva Coach for taken care of my vehicle.
Amanda Wheeler
a year ago
Wonderful service and great staff. Helped get my Jeep repaired after a collision with a curb. Did a great job, thank you.Services: Steering & suspension repair, Steering & suspension replacement, Wheel alignmentServices: Steering & suspension repair, Steering & suspension replacement, Wheel alignment
justyne castrenze
2 years ago
Hit a deer Nov 10th, our insurance company recommended Geneva Coach, and I'm happy to have taken their recommendation. Geneva Coach had my Jeep fixed up and back to me by Nov 27th, a week earlier than scheduled. High quality work. Have been driving again for a few weeks now and no issues. Friendly and professional staff. Thank you sooo much Geneva Coach!!
Jason Rakoczy
2 years ago
Rolled in from out of town with car troubles and looked up repair shops near me. I am glad I went to them. They were extremely accommodating in helping me out and resolving my problems quickly. Very nice people and the mechanic educated me on my car as he worked through resolving my troubles. Thanks from Indiana!
Jim Hayes
2 years ago
Todd was very easy to work with and they did an excellent job on the body repair. They were quick to get my truck in and turned around. I highly recommend Geneva Coach great job guy's!
Sarah Thorne
5 years ago
My husband and his family have purchased their cars from here for years. I even ended up purchasing a car for my husband from here because I was so impressed by them. When there was a minor issue with the car after we bought it they took care of it, even taking it to a dealer to be repaired on their dime. Very honest people, quality cars, and fair prices.
TJ Denisco
7 years ago
Geneva coach was fantastic to work with. We drove from NH to buy a work van and the service was exceptional. Upon leaving Geneva the sales person noted that there was only one key for the van. A week later they mailed me 3 additional keys that they found. They absolutely went above and beyond.
Julie Yankowsky
7 years ago
Everyone at Geneva Coach made this the most pleasurable and possibly the easiest buying experience we have ever had. Sully was professional and approachable from the moment we arrived. The small business feel of the lot and office was warm and inviting. Brian was extremely helpful and available for all of our questions. We will certainly check out Geneva Coach the next time we are looking for a vehicle!
Alexis Dechick
7 years ago
Hands down the best experience I have ever had with a dealership. They were very welcoming and made everything so easy for my father and I. Very pleased with their business. I definitely recommend anyone looking for a vehicle to go there. They will take great care of you!
Lindsey Young
4 years ago
This is the third vehicle that we ve purchased from Geneva Coach! Very impressed with their honesty and their customer service! I brought it in for service; everything was fixed quickly and properly! We highly recommend them!
Chris Plate
a year ago
Awesome workmanship. Friendly helpful staff. This place rocks
Erik Deburgomaster
3 years ago
Was recently in need of their services from a deer hit. Less than two weeks from estimate to complete repair. Very easy to talk to, would recommend to anyone.
Amy Jackson
5 years ago
I wouldn't buy a car anywhere else. Great service, fair prices and always a fantastic selection. You can't go wrong with Geneva Coach!
Amber Graham
2 years ago
Did a excellent job. Front nose of car loooks brand new. Can't even tell there were 2 gauges 2-3ins long there.
Donna Decker
5 years ago
They are always friendly, they work with you to give a good & fair price. The cars I have bought have been reliable vehicles!!
Deborah Ector
2 years ago
The owners are very pleasant, welcoming & accommodating? The place itself is well-kept & clean! Service was quick & paperwork easy to do.
Marie Gunkel
a year ago
Fast easy and did a great job on damage to my van from a deer
Andy Stobie
6 years ago
Had some auto body work done, they were professional in handling the claim and doing the work. First class shop.
Charlie Dhalle
6 years ago
Great job with everything. Communication, work quality and ahead of schedule completion!
Christopher Lee
5 years ago
Great work. Good people to do business with.
Steven Mull
a year ago
Absolutely perfect. 'Nuf said.
Bryan Wilson
4 years ago
They did good body work
Carol Lord
2 years ago
Efficient, excellent repairs, friendly
Fabio Quintero
6 years ago
Best car dealer in town
Janna Greitzer
4 years ago
Good quality service
Kent Graham
4 years ago
Great repair.