Detor Automotive
4.8 (306)
80 Pierce Dr, Fulton, NY 13069
(315) 598-3217
detorautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
judy hofmann
a week ago
I finally found a dependable place to get my car repairs and maintenance done right. The quality of work is 100% and the communication is outstanding. I would definitely recommend Detor Automotive. Happy Customer
Chuck Chillson
a month ago
All staff was great very friendly and knowledgeable the folks in the office were great. Can't remember there names than when car as finished they got the tech Mike and he told me what he had done in detail and spent a good amount of time on the phone walking me through his diagnostic and the repair.
Victoria Squitieri
2 months ago
Fulton is a small town where people go to the same mechanic for years because generations of family used them.Times change, garages change hands and mechanics can lose your trust. Detor Automotive is a rarity. Professional non-grumpy mechanics and reception. They go above and beyond. I had an inspection on an older car, a money maker for mechanics. Detor didn t pressure or scare me to upsell or push services. Amazing communication, real time status updates online with explanations and photos. I work on my own vehicles and don t like to go anywhere for repairs. Sometimes I have to. Detor Automotive - people. Change your mechanic.
Robyn Miles
2 weeks ago
Brought my car in for an inspection. The atmosphere is very welcoming and they took the time to give me all upto date info. Very friendly and clean. Will be returning for future mechanic work. Thank you guys!
Darin Cory
a week ago
Found a new place to take my vehicles to get serviced. There upfront and honest and very friendly. Always ready to help you in a y way that they can.
Mismatcher
4 months ago
It was my first time at Detor, and every aspect of the transaction was handled with grace, courtesy, and care for my understanding of what needed to be done. I had not had my car serviced in almost a year, so the inspection cost was larger than I would have hoped, but the ride I experienced this morning on the way home was worth it.
Rachael Butler
4 days ago
The communication, efficiency, and overall service here is above and beyond! They truly are a hard working, professional and kind bunch! Thank you all so much!
bill kszystyniak
2 months ago
Wonderful, professional, ethical, and personable staff. We are always very pleased with Detor service on our vehicles!
lorraine frontale
4 months ago
I can not say enough wonderful things about my experience with Detor Automotive. Kyle was so sweet and professional and she squeezed me in for an inspection the same day I called, even though I had scheduled and had to cancel before. My 2007 Nissan Versa has 300K miles. I had been told by another franchise automotive place that it had too many things wrong with it and it would cost thousands to fix. The car has always run well, but it does have 300k on it. When Detor called me a few hours later and said I was all set and I owed 3197, I thought they meant $3,197.00. I had to call them back and ask "when you said 3197 did you mean $3,197 or $31 and 97 cents? He laughed and said $31.97. I actually cried. It was like a pressure valve released. Life has been very hard lately, and they have no idea how much their simple act of kindness truly blessed my heart today. I really needed something to go right, and had prayed for the car to pass and be something I could afford. They could have fabricated unnecessary repairs, told me to come back in 2 weeks, or said they were too busy. Instead they were honest and kind and professional. If you need your car repaired and want an honest professional, go to Detor Automotive. You won't be disappointed. I pray God blesses them in a very big way.
Lawton Williamson
6 months ago
Every interaction I have with Detor Automotive is very positive! Mike and the staff are professional, friendly, they keep the work flowing and they keep me informed of the cost of any repairs before they do them. No surprises when they complete the service! I enjoy supporting local businesses such as Detor Automotive!!!
Mark Manbeck
5 months ago
I just had my wife s car inspected. They did it very quickly, communicated clearly with me, and worked with me to do exactly what I wanted them to do. We continue to deal with them because they are professional and reasonable.
Jeff Boyer
3 months ago
Simply put .Quality workProfessional experience& reasonable pricesYes today's repairs can be challenging not only due to complexity of cars today , but cost of the repairs can be out right expensive.The team's here at Detor Automotive will help you figure out the best route for the repairs needed & do the best at keeping cost reasonable as possible.I have had good experiences here & I would recommend this shop to anyone & I have to many people over the years.Service: Steering & suspension replacement
Gregory Slone
5 months ago
Being a life long racer and hot rodder who s almost always done my own repairs.Detor Automotive is the only shop I trust to work on my vehicles unless it s warranty work that has to be done at a dealership.They are honest,do quality work and always go above and beyond to help their customers.Thank you for your quality service!
Bill
a month ago
I have been taking my vehicles to Detor automotive for years. They are trustworthy and professional. I recommend Detor automotive to anyone with vehicle trouble.
Info
a month ago
I have known Mike and Michelle for years. Everyone knows how hard it is to find people you can trust. Mike and Michelle are those people.
Kris Mcwain
2 months ago
Great service. Like how they send you photos of what needs to be done. And they keep you updated on there progress! I will be back.
SwingCasterFilms
8 months ago
Detor Automotive never misses, they are always putting you and your needs first before anything else and they really look out for you and your vehicle's maintenance. They are honest, straight forward, and very reasonable when it comes to pricing. I've been going to them for almost a year now and I haven't any complaints whatsoever. I highly recommend anyone to go here! Even if you have to drive thirty minutes to an hour, it's worth it.
David Ludington
a month ago
Detor Auto handles all of my repairs, whether it s a vehicle or trailer. I ve been going there for years and they are honest, friendly, reasonably priced. I highly recommend! Thank you Mike and the other Mechanics.
Shawn Nagel
7 months ago
Great service and top notch communication about my vehicles service. These folks were very friendly and straight to the point. They were not pushy in any way and went out of their way to explain what they were doing and what they did on my vehicle. I am very happy with my experience and I will certainly be bringing my vehicles back to them.Services: Tires, Tire rotations, Wheel alignment, Auto tire replacement
Darien Franke
4 weeks ago
Detour always gives the best service whether it s on the car or their customer service. Highly recommend!
Yvette Gigliotti
6 months ago
As always, Detor goes above and beyond! Dropped off Jeep for oil change and they did a courtesy inspection! Kept me up to date on the progress! Didn t try to sell me on anything I didn t need like the the quick lube places try! Detor is a family business that can be trusted!Services: Tires, Auto engine diagnostic, Oil changeServices: Tires, Auto engine diagnostic, Oil change
Jenine
4 months ago
We always use Detour Auto and as always job was done well and in a timely fashion. Good, honest shop! Thanks again Marty!
Tmoney
6 months ago
Very knowledgeable and friendly staff. I missed my appointment, and they still squeezed me in the afternoon. They chit-chat with you while you wait. There is no pressure for sales after your free visual inspection. I bring both our cars here.Update: 10/13/23 - Yeah, DON'T bring your car here. It was $150.00 for just an oil change and one headlight. What garage doesn't top off your fluids for free when you get an oil change?
Jean Bob
5 months ago
Thanks for getting my brakes fixed and inspection passed. Really appreciate you replacing brake light bulb that just went out unknown to me and for scraping off my old registration sticker and putting new one on without being asked.Service: ExhaustService: Exhaust
Mickey Ryan
10 months ago
Looking around for the best price for a serpentine belt, requested a quote they gave me the best quote. They also said how long the job was going to take and the lady that is in charge of scheduling was really nice and very professional.I walked in to drop my vehicle off.I got good vibes from the place. I also said that I knew I needed other things done with my vehicle but that s all I want done that day, and they honored my wishes,they quoted me a price, and that s what I paid no surprises no additional charges.Service: Auto maintenance
Joe Stevens
2 months ago
They went above and beyond to get my car fixed at a timely fashion, and allowed service from Safelite on their premises.
Amy Anderson
5 months ago
We have been taking our cars there for years. They have never done work that wasn t necessary and have performed good service.
mike arton
5 months ago
We have been using Detor Automotive for years. Wouldn t go anywhere else. Always Fair prices and amazing work.
Tominator Skyview
a year ago
Recently had my 22 Silverado Rst Redline in for a leveling kit, alignment and exhaust work. Work was done in a timely manor and the staff was very friendly professional. They also happen to be a Rough country dealer which was already my choice for the parts I wanted. Mike and his staff can take care of you for most any car or truck repairs. Highly recommended. Services: Steering & suspension repair, Auto exhaust system replacement, Wheel alignment
Jean Brown
5 months ago
I would recommend this shop to everyone. They are an awesome group of people. They went way above and beyond to accommodate me for my appt that was basically a routine visit but turned out to be much more. Moved their schedule around to really accomodate me and help me out at a very stressfultimein my life. They also text/email detailed updates including photos. If you call you will probably talk to Kyle and she is the absolute best.Services: Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Vehicle Inspection, Wheel alignment, Auto emissions testing, Vehicle safety inspection, Auto maintenance, Oil change