BigDog Motors Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kayla Zoeckler
2 months ago
I am very pleased. I dropped my vehicle off to have everything fixed on it two days ago, they did a fantastic job and didn t charge an arm & a leg!! My vehicle feels new again . Thank you very much I will be coming back again.

  E Breezy
3 months ago
The owner is invited to have any of my female family members anytime he'd like. He's the hero we need not the one we deserve. Also sells top quality cars.

  Caroline Alaska Fox
2 years ago
I had some work done on my candy apple red Porsche 911 GT3 after some minor rear end damage and it looks better than the day I bought it. The staff are so respectful. I would absolutely recommend this shop to anyone.

  Leonard Cavaretta
6 months ago
Best body man in the Valley. Great vehicles and service. Only place I would take my car or truck to get worked on. Great place to buy a vehicle also. Love my Ford Escape.

  Frank Jastremski
6 months ago
Big dogs took care of an ignition issue and save me a fortune by not having to go to the dealer he's equipped to program an ignition switch if need be replaced take it there if you have a bad ignition. I highly recommend big dog motors.

  Chloie Rood
a year ago
I refuse to bring my vehicle any other place in the valley except big dog motors. As a female I ve been taken advantage of or lied to about the degree of work my car has needed at times in the past by other shops in the valley. Big dog motors & Todd have always treated me great and done right by me since I started going to them. Never tried pulling one over on me. More than fair with pricing & always have gotten my car back the same day with all issues addressed & fixed. Super friendly & best service around. 10/10 recommend for all your car issues & servicing.

  Billy Kidd
a year ago
Big Dog Motors is the best automotive shop in the Mohawk Valley. I own 3 vehicles, each with over 150,000+ miles on them. Big Dog keeps them running strong with reasonable pricing! My 2007 Land Rover in the photo was declared "totalled" by the insurance company. But thanks to Big Dog's auto body expertise that 13 year old vehicle looks brand new again. From body work to collision repairs to mechanical work to maintenance to purchasing tires, Big Dog Motors is your one stop shop!

  Ruth Morey
a year ago
Can honestly say that we ha e never had a problem coming here at all. They have always helped us out, been very reasonable with prices, and told us upfront what was wrong and what the price was before they ever charged us anything. To top it off, about 2yrs ago my boyfriend had a red dodge 250 that really needed work and they even gave him a ride home while his vehicle got work done to it, and idk if they still do this but allowed him to make payments and didn't charge him an arm and a leg for what had to be done to his truck. I recently took my 2002 jeep to them and they looked it over and just told us what was wrong with it. They didn't do anything that was unprofessional and the staff was great including the clerk. Have also rented a uhaul from them and I thought the service was amazing. I hear what other mechanic shops say and what others say but still I have not run into a problem with them at all. In fact we think they are great and they have always been there to help us! These are great people and they do great work and really go out of there way to try and help you, so I truly don't understand what all these cruel comments are.

  Trista Randall
a year ago
The owner is absolutely awesome. He is the type of guy you can joke with like he has been your friend for years. Will go no where else but there. Thank you for the shirt.

  screaming mario
8 months ago
Purchased a SUV from BigDog Motors. Jessica and Todd are the greatest people to work with. We will continue to use them for all mechanical needs. Thank you.

  Revodo One
a year ago
I have never been to this shop, or used their services, but the owner's replies to review bombs are hilarious. If I'm ever in NYC and my car breaks down I'm calling this dude 100%. 10/10, would share a beer with him.

  Alex Verenich
a year ago
Awful place and would never recommend to anyone, went there before (and the last time), was overcharged for a job that was never complete. I'm sure he's going to reply and have a slick comment, but the fact remains that I only found out after, there are MANY people very unhappy with the services of this business. (Heard this from other mechanic's and people in herkimer and surrounding regions, not to mention the negative reviews on his site) if the proper work wasnt done, DO NOT SIGN THE INVOICE!! That was my mistake. After Big Dog Motors, I brought my car to another mechanic who had to tear out all the wiring, and do the job right for half the price they charged me.

  Caleb Harris
a year ago
Todd was very brave for running into the burning house across the street to save a family of 7 and their 4 dogs, would never recommend any other dealership. This guy can do anything from rebuilding your transmission to replacing the coolant in your fridge (although he refused to fix mine, I don't blame him). An absolute stand up guy, despite me having never been to this dealership/anywhere further east than tennesee.

  A
a year ago
2 star because at first it seemed like a decent deal. Bought a vehicle from them. Not willing to negotiate on the price at all even when you're paying cash. Point out the flaws and they same it's common with those makes. That doesn't make it right. Still won't budge on price. Unfortunately I needed a vehicle I could drive right away and Corona had DMV by appointment only so I bought from them cause the vehicle looked good and looked in good shape. They did some body work which I figured would be good since they do that there. Nope. They just paint over the rust to sell. Did some mechanical work on it like brakes and stripped every single stud lug nut on it. It wasn't a real bad purchase so to speak but it showed me never to have them work on any vehicle I own. I might have got lucky on the vehicle not having too many problems. But the way they covered up the body work and the way they stripped every single lug I would never do business with them again and I tell everyone not to do business with them. Not to mention the fact that they're overpriced on their vehicles and won't work with you. Now that the DMV is open I can shop around and will. He (the owner) might say I never bought anything from him because he seems to comment that alot but I most certainly did and will never do it again.

  Daniel Negron
5 months ago
Come on in and see us we repair ur car and while you wait or u can drop it off

  Kayleigh Verenich
a year ago
-Lack of communication-Over paid for an incomplete job-Rude receptionist-Complete waste of time and moneyHusband called to try and fix the issue and the owner comes back with... "Well ya signed the invoice, didn't you?"... Uhhhh OK? That speaks volumes of what type of businessman he is.If you are unsatisfied with the work done on your vehicle DO NOT SIGN THE INVOICE... our mistakeHighly recommended using a different shop.To reply back to Big Dogs comment...No one threatened you and my husband did not say "or else" that was you! SImply stated that we wanted it properly done for no more charge as you already charged us. What a joke. Our mistake for using your shop in the first place.Absolutely right. Wrote a complaint to BBB. YOU WERE TO INSTALL BREAK LIGHTS AND DIRECTIONAL LIGHTS FOR OUR TRAILER.. ONLY DID BREAK LIGHTS. NEVER CONTACTED US TO TELL US WHAT WAS GOING ON JUST PROCEEDED WITH THE JOB. THIS IS ILLEGAL TO DRIVE WITHOUT DITECTIONALS. Tried to act like you told us this before hand... So why would your receptionist call and explain the issue??? Stop acting like we threatened you because no such thing happened. Stop lying. If you were any type of a decent business owner or person you would have made things right. Not going to argue with you, I already know the facts.

  Eric van schoick
2 years ago
Sitting in the parking lot after a CarCo photo inspection. Never left a review before, but this experience was so good I have to. Fast amazingly friendly, and beyond reasonable (won't get into detail, but they won't charge you for BS)I will now use Big Dog the next time I need work done, without a doubt.

  Brandii Jones
a year ago
VERY great service. Great people to do business with. Todd did an AMAZING job getting me a loan for vehicle. Definitely 5 stars

  Tim W
a year ago
Keep shaming these one star reviews. It's comedy gold. If I'm ever in your neck of the woods I'm going to stop in. Keep it up Big Dog!

  Andres Mendez
7 months ago
I live in Florida but giving 5 stars cause the guy responding is hilarious.

  Stephanie Wright
3 years ago
He got my sister in a vehicle with in one hour of being there. Credit all done car picked out. Offers a extended warranty threw a company that covers everything for a year and only $100 copay. Will definitely recommend him to all my friends and family. A very friendly crew.

  Michelle Conley-Kane
2 years ago
Overpriced lack of communication buyer beware. Gave complimentary oil change to deter me from the fact that they are over charging . No out of pocket expense because it was taken off the top by the insurance company hence the two stars, but it was ridiculously priced to the insurance company.$4,300 for a door that wasn t in an accident. Kept creating more work to bill the insurance company.Picture of damage to the door. Work was acceptable. Not the same, the door doesn't have the stop protection and won t open when it s cold out. Every time they called it was a different price.Service: Body & Trim

  Bonnie & George Brado
a year ago
Terrible service. My car left there with more wrong with it than when it went there. Told them that I was disappointed and they didn t care. Now that I put a review online they want me to bring it back . Wouldnt take a wheelbarrow to this garage. Again terrible service and a shade tree mechanic shop.

  Patience M. Gregory-Williams
2 years ago
I don t know exactly what Big Dogs didn t repair but they got my truck going and it has carried me beyond the 350k mark. It s a 2004 Chevy S10 that wasn t supposed to leave Idaho but look where she s been. I couldn t have broke down in a better place; thanks y all, that s all I m saying. Respectfully.Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair

  Killer Gamer
3 years ago
I saw his commercial with a complete wack job from forever leather and he guessed miles. My friend 50,00 and 75,00 miles is a big difference. The cars are super cheap and I can get them better at a different shop that I can trust and test drive. Next time I am in the area I will watch his commercial and laugh. Do not come here.

  Colleen Goodspeed
4 years ago
Absolutely top notch business but more importantly top notch people! Never rips you off, helps senior citizens! My Mom will ONLY go there! Dependable, reliable and honest I highly recommend this company!

  Ashley Davis
4 years ago
I was looking to get an inspection ASAP , originally he couldn't get me in until 2pm but I explained the circumstances of my sister going into labor and he was nice enough to squeeze me in asap at 1130 30 minutes after I called! That shows alot of character , many other places wouldn't do that or even care to do that but it goes to show how nice of a company and family this is! Thank you guys so much you saved the day!

  Steven Pilenza
2 years ago
Good guy. You just may have to wait for something to come in that you may want. Owner will look for something particular you may want. Very accommodating. Fantastic service after the sale.

  joe santini
2 years ago
Big dog motors has had my car for over 3 months. They have yet to call me or update me. Poor communication and lack of professionalism, will not be me using after I get my car back.***Update it has been well over a year. It is now 3/15/2022. Still not a word of contact from big dog motors. Still has my car, spoke to them in December stated the would be brought back so I can pick it up to junk it. Contacted attorney. Stated, better of abandoning the car than dealing with them just shows what type of business they run.

  Dina
2 years ago
I live in Oregon. Never been here but I like what you re doing. Appreciate the responses to one star reviews! Keep it up!