Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  E Northport
4 months ago
Chris & Steve are Outstanding in finding correct parts for my old truck.Extremely Fast turnaround for special order.Excellent customer service.Fair pricing

  Angelo Baldassarre
a week ago
Counter person was extremely helpful and I saved $ s!

  CPNY
2 months ago
*UPDATE FEB2024- same issues, have even gotten a bit worse-I will not be going here anymore.2020-Lately when you go in, you're barely acknowledged by at least three people working there, doing something other than helping you. Sometimes they take a phone order while they're helping you and it drags out the process. Happened to me more than once.

  Gary B.
3 months ago
Very helpful staff. Salesman offered to come out and install wipers in my car.

  Bruce Biersack
2 months ago
Everything thatI needed for my truck,at a reasonable price

  Mark Conlon
a year ago
Salesman are great.l was checking my windshield wipers and noticed the blade was spilting.Went to store explained what my issue was and he looked up part needed and installed . I know it's a easy fix but nice to have it done for you

  Steve Thomas
2 months ago
Another "CHAIN" auto store yes. But they keep the shelves stock and the ppl are nice. Even when they didn't have something I needed they offered to get by the next day. Can't beat that.

  Richard Stephens
2 years ago
Website states that (specifically at this location): FREE INSTALLATION & TESTING; Installation may take up to 30 minutes.This is not true.If you order online then have your wife drop her car off to have the battery installed, the guys behind the counter will be rude and dismissive about it. They'll tell you that they don't do installations with an attitude. When you call to inquire about it they are dismissive and tell you to call the corporate office. Didn't care one bit.Returned the battery. No intention of shopping here or at any other Advance Auto Parts again. Great job guys!

  J Prochaska
4 months ago
Great staff and awesome service

  Alex
5 years ago
Very small but half the guys there are ok. The other half look at me like they don't want me to buy something. The Adv Auto on Jericho in Commack, those guys are all nice, courteous, bigger building and openly welcome you and ask if they can help you. This place needs some customer service training. PS I am a mechanic and am super friendly.

  Timothy Sullivan
3 years ago
Small showroom but HUGE amount of hard parts. All major brands, no "white box mutli line" parts here. Some OEM Ford and Delco parts. Most parts have a limited lifetime warranty. Join Speedperks program for great discounts online and in store. They also support the local volunteer departments with special discounts with proper identification, just ask! Military discount as well with proper identification.Not sure where all those negative reviews are from, never a bad experience here!!!!!

  Jackie Delardi
4 weeks ago
Excellent service..

  Jose Loman
2 years ago
Is a very good place, good people.The atendet he help me up a lotWith my batery I forgot the nameHis name start with T. I wii be back again.

  Tommy Gadget
4 years ago
The staff there are patient and they know their product. They were able to help me find something as a replacement for a very old car. Thank you guys the part worked perfectly!

  Jose Alfaro
4 years ago
A white man can get help inside the store but a colored man has to go online for help ...is this something new thats going on ? Worst customer service ive ever encountered with..im disappointed and cant believe what this world is coming too.

  barry maltese jr
5 years ago
Everytime I look something up online with the ZIP code the website says that the store has it in stock I know when I get there they don't have the part in stock they tell me I can order it haven't be there in a day or two but I just wasted my time and money coming out here the first time for nothing this is happened on more than one occasion

  Michael Gendron
4 years ago
I stopped in for car mats and the selection was pretty slim and what was available wasn't the best quality or very appealing. Not sure if I will go back for anything else.

  Brian Shah
5 years ago
Good customer service and easy online pickup. I recommend purchasing online and picking up at the store so you can use coupons that available online only.

  Wally Filipczak
4 years ago
REALLY HELPFUL NICE CLEAN WELL STOCLED SHELVESNICE PEOPLE. LIL JOHN AND STEVE R THE BEST ALWAYS HAV OR GET THE PARTS U NEED. FOR ANYTHING.

  J D
a year ago
Great staff . Very friendly. I am no auto expert they explain and help you with no rush. Have almost everything you need In an auto store.

  Richard Mastrocinque
5 years ago
Good place. Helpful, get me the right part every time. Reasonable cost.

  Peter Rivas
4 years ago
The shelves were empty, nothing in stock. I asked the person behind the counter if there was anymore motor oil. He stated back to me what ever is there. If I didn't really need the oil, I would have gone somewhere else.

  Jackies Phone
2 years ago
Tom was really patient when I asked a few hundred questions and helped me figure out a few different things.

  Thomas Creeden
5 years ago
Had to order part, but free 2 day shipping. Really nice people.

  wayne girolamo
3 years ago
People behind the counter very knowledgeable and very helpful always go back

  Anthony Arone
a year ago
Good store, knowledable staff

  Grace Gonzalez
4 years ago
They are responsive and professional. The level of comfort and quality of work exceeds expectations.

  Eric Mastrosimone
2 years ago
Tom and Tim and very helpful every time I go on, thank you

  Rodney Cherry
6 years ago
Employees are knowledgeable and very helpful. Top notch service.

  Michael Riga
5 years ago
The gentleman Tom took care of everything 2 Perfection highly recommend him