Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe Dicecco
4 months ago
This shop amazing they always do a great job and never have a problem figuring out any issues with my bike. Would recommend them to anyone
Harleyrider NY
8 months ago
Best shop around no doubt.. Theo the owner is a super friendly and knowledgeable guy. Bobby the head technician is one of the best bike mechanics around as well as Sonny with years of experience as a mechanic. Combine that with fair and reasonable prices and you have a successful business recipe. Only local shop that is still doing quality work in my opinion.
Jared Fox
7 months ago
Best bike shop around! Wish I knew about this place sooner, it's a one stop shop for any make of motorcycle and any type of repair/maintenance/modification that you can think of. I have a custom 2011 Harley Nightrod and a 2012 zx10r that I will only bring here for ANY kind of work. The owner Theo is a pleasure to do business with, always very polite and courteous. Can't say enough good things about this place; they are fair, honest and communicative about everything. This is a place you can TRUST, they treat the bikes and the customers with the utmost respect. Hard to find a genuine place like this, they are more than deserving of any new business that comes their way. As a motorcycle rider of 17years, I highly recommend this place and I wouldn't bring my bikes anywhere else!
Tim Buhrmeister
11 months ago
Great work done in a reasonable amount of time and for a great price. Got tires and a clutch service on my 2001 Kawasaki Vulcan 1500 and they even worked with my to upgrade the clutch spring to a heavier duty one. Incredibly fair pricing and the work came out incredible. Made the bike perform and handle like brand new!
Spring s
7 months ago
Brought my 1995 ultra classic down for new tires and brakes/rotors Bobby and Theo looked over the whole bike and made sure it was safe and didn t need anything else. Brought my 2010 sportster there for tires also and they go above and beyond to look over your bike to make sure it s safe for you definitely recommend the team at cpm every bike I get I bring there and never had a problem there good peopleServices: Tires, Wheel alignment, Brake service & repair, Oil change
Lisa S
4 years ago
The owner picked up my motorcycle bc it wouldn't run. He had done an oil change(and. I had to bring my own battery(it needed replacing), My motorcycle is my only form of transportation & when I kept calling and (NOT 6X a day, liar), I just wanted it fixed. He told me that he didn't want to work on my bike anymore. Finally he found the problem,(plus he claims that he called me & told me that the part would take 7-10 days, which he didn't) I didn't want him touching it after the way he acted.I took it somewhere else and once the part came in, it was done in 1 day BTW, I have MS and my sister doesn't make my decisions. I'm 49. I also record all of my phone calls, so let's just end this. I'm sure you're a good mechanic for Harleys. Let's just agree that we disagreed. TY for the effort. Peace.
Michael Christopher
4 years ago
I brought my bike here after two other shops wanted nothing to do with it. CPM was fantastic! They really went above and beyond to exceed my expectations. I brought an electrical nightmare running on one cylinder to them and they fixed every problem they could find! I would absolutely bring my bike back here for service and repairs.
Paul Bookman
11 months ago
Finally got here after hearing a lot of positive feedback. Only needed an inspection, but I'll be back for more service. Not easy to find a reliable bike shop that does quality work
Richard H
9 months ago
CPM did an excellent job getting my bike ready to ride. Now I am confident mechanically riding my bike.
Francisco Espadas
2 years ago
Absolutely amazing shop. From my first time walking in to the bike being back on the road my experience was outstanding. The turn around time for them to get a custom clutch cable was 1/4 what was estimated and the repair was done quick. The bike was picked up from my house, and I gave them a quick run down of what was wrong. Before I knew it the bike was running better then before. The metric tech is tremendous, and Theo is a great owner. Calls and texts routinely to updated and ask other questions about what was going on with the bike, and just to keep me updated. I WON T TAKE MY BIKE ABYWHERE ELSE BUT CPM.Services: Electrical repair, Engine repair, Battery, Oil change
oraznal
a year ago
Brought my 18 year old Sportster in to get road worthy after a few years of neglect. CPM team had me back on the road in a week in tip top shape.Service: Electrical repairService: Electrical repair
Keith Fink
5 years ago
Worked with Bill. Absolutely professional and courteous. This is my first bike and Bill walked me through everything. I had a carburetor problem, and he walked me through best case and worst case scenarios so there were no surprises. He showed me the parts book with pricing and made sure I knew how many hours of labor would be charged. He said it would be two weeks, they were done in 1. Picked up the bike, and road it home... night and day difference. My bike was perfect. Thank you Bill to you and your team. Great experience!
Frankie Caraballo
a year ago
Very unprofessional and not honest at all. Quality of work was good had a good relationship for 4 years. We came to a crossroad where he wasn t turning work around and for 5 weeks he had my wheels for powder coating. I wanted to use a diff powder coater bc he said if he bothers the guy he will say pick up your stuff. I wanted them clear coated he said he doesn t do that. After finally getting my wheels back I learned that after picking up my bike he didn t want me as a customer says this isn t the shop for you via text after coming in person to resolve any issues. He said we are good. He has a big head if he disagrees with a customer he says I don t need your business. Surprised doors are still open. Never build a business with the attitude I don t need your business thinks he s the best. Has a big head. Gave my bike back without changing the oil it was still dark after having my bike for two months in total. No longer a customer. Awful customer service.Services: Carburetor cleaning, Tires, Brake service & repair, Battery, Oil change
Raymond Laney
2 years ago
Went by the reviews and decided to take my bike there to have suspension but on and these guys are awesome! I highly recommend using them for any type of service. Will continue to use them in the future. Even asked for an inspection and they were sure! They are beyond fair with pricing and above and beyond service. If you work done go to them.Service: Steering & suspension repair
The Harbor Master
3 years ago
Absolutely the best shop on the Island. Theo and Bob are awesome and very detail oriented. Had them do a stage 2 upgrade with Cams, lifters, rods, hi flow air filter and rear shocks installed on my 2019 SGS, then had them Dyno tune with awesome numbers. These guys take their time to ensure the customer is extremely happy. Picked Guenhwyvar (my bike) up yesterday and even though I only had the chance to ride her home, I could tell the difference immediately. I cant wait to really get on her this weekend. A++++ Shop, only place I will bring her moving forward.
Tom Friel
2 years ago
I bought a 74 HD after not riding for a long long time. The bike had been in storage for years. I brought it to CPM for tires, brakes etc. they kept me updated on the work and let me know before doing anything beyond what I had asked for. Because I had not ridden in so long I had a bunch of questions. Everyone took their time to answer my questions ( some of which were probably dumb) and went out of their way to help. Even though they were at closing time they took their time. Everyone was beyond nice. Bike is running nice. I will be going back.
rob wilson
3 years ago
These guys are great. They installed a power commander v and dyno tuned my 2017 honda cbr500r. They did a fantastic job. Bill is a great guy and his staff was great. Don't hesitate to hit them up you won't be disappointed.
Nick Brennan
3 years ago
This place is a home-run from anything to basic maintenance and repair to big upgrades and jobs. Bill, the owner is a very awesome guy, very easy to talk to and will listen to your situation. I personally had Bobby doing the work on my harley. Bobby offers decades of experience and knowledge; and loves to walk you through his work. The entire staff at CPM was great. No hidden charges or fees and always maintained an open line of communication. Anytime there were changes to be made or ideas, they called me right away. Very honest and transparent to say the least. I would definitely 10/10 recommend. God bless.
Joseph Evans
3 years ago
One of the best shops I've ever dealt with. Just got my bike back today. They did beyond phenomenal work to get me ready for the season. Literally the only shop my motorcycle will be getting serviced at. From beginning to end every step of the process was explained to me in detail. Great communication and great service. I couldn't be happierServices: Tires, Oil change
Walter Vail
6 months ago
Great guys...no hassle inspection. They went out of their way to help an old Biker!
Bryan McCarthy
4 years ago
Professional and quality service.Respectful and fair pricing.After sitting for an extended period my bike was in poor shape. Bob got it tuned up and running like new.Go see Bill, he'll take good care of you.
Michael
5 years ago
This is my first visit to CPM motorsports and I have to say so far so good so I dropped off my bike today to get 2 new tires and a set of hand grips installed I spoke to Bill the owner and Bob one of his mechanic both were extremely professional, polite and helpful and explained every detail and even with all that work to do Bill still said he could have it ready by tomorrow. I told him to take his time I ll be picking it up on Thursday as far as the price goes I thought he was extremely fair with a price of $330 for the tires and that includes balancing. Plus around $50 for the hand grips. Compared to Harley Davidson of Suffolk that wanted $780 just for the tires to be installed. So I m looking forward to seeing my bike when he s finished and I will give a follow-up review to let you know how it turns out.
Ed
4 years ago
Love this shop....had a pair of slip on mufflers put on my bike that I ordered. About a month later one of the baffles became loose. Took the bike back today and they really stand by their work. He took the bike right in and secured the baffle for me.. I d really recommend this place to anyone needing a shop for their bike.
Brian Stone
3 years ago
Brought my 2003 electra glide in for diagnosis after installing a power vision unit that was a disaster from the start. Bill was able to not only find the problem from dynojet but rectified it 110 percent. He re mapped the unit and tuned it better than expected. Bike runs like a beast. The whole crew was awesome. It was my 1st time using him. Definitely wont be the last. Highly recommend.
Vinny Pandolfo
4 years ago
I'm not one for leaving reviews. But this shop has got our business. Dropped my wife's bike off on Friday .Got it back on Wednesday, lowered and CLEAN! No finger prints, no grease .Bobby the mechanic took his time adjusting the shocks . Billy the shop owner is understanding and honest .Thank you for doing the right thing.
Brendan simone
2 years ago
I've been to many different shops and have been disappointed every single time , but not with cpm from the start my experience has been awesome they really take pride in their work and explain everything in detail step by step. Bobby did a fantastic job with my motor swap and I couldn't be happier. I wouldn't take my bike anywhere else to have any work done. Cpm is truly one of the best most honest shops on long Island!Service: Engine repair
Jon
3 years ago
Took my 2016 street glide in for power problems. Stater was bad. These guys know what the they are doing. They aren t cheap but they did what needed to done and didn t BS me and get me to do other things. Working on bikes can be like triage unless you have unlimited cash flow, so I don t want to hear all that can or might need to be done . A heads up is fine and appreciated and nothing more, and that s what I got as far as service goes from CPM. Thanks for getting me in, and for getting it done right. I ll be back.
TUCKANDROLLE
4 years ago
Place is awesome ! The owner Bill is such a cool guy , the mechanics really care about and take pride in the work they do . Highly recommended by me , and of course I have my Harley serviced by them . Cannot say enough good things .... do not hesitate to have them do work . Support local shops !
Firefox
4 years ago
Bill the owner is a very nice and professional guy. Dropped off my Yamaha FZ1 to get a new key made and get the spedometer fixed. very knowledgeable and the customer service is 10/10. I would highly recommened to anyone looking for a great place to get work done on their bike.
Jeremy Lueken
2 years ago
Brought my bike for a carb cleaning.Wasted a month of my time, just to break my carburetor (and blame "the last guy"). I supplied another carb. They said another week. Then they said they couldn't even do it, that my bike would be left outside, since i had not signed anything and there was no proof that my bike had even been there.I got my (broken) bike back, but these guys are incompetent and untrustworthy.