Nextgen Car Care, LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandon Shuck
3 weeks ago
Great place to take your vehicle if you want to know exactly what is going on with it. Jason was very friendly and explained everything I should be aware of when scheduling me in. Took it there last week to get a courtesy trip inspection done, Zach was very professional and took the time to explain what they found and what they suggested should be done. I highly recommend them. I will definitely be back!

  gallos blancos
5 months ago
Thankful to the entire Nextge Car Care team for their professional and honest recommendations and fair prices. They did a very good job on my car.

  John Manning
a month ago
These guys are top shelf. From excellent customer service reps to skilled automotive technicians, every aspect of my experience there exceeded expectations. The shop is clean and neat, and the owner is right there working with the tools and quarterbacking the operation. I will definitely be a return customer.

  E Heselton
a month ago
Very pleased. I drove into their shop Friday am 2/19, after having a tire punctured when I passed an accident on rt31, from a shark tooth sized chunk of the aluminum wheel from the crash. The guys in the shop were great, gave me only what I needed. I bought two new snow tires at a very reasonable price and was on my way in only a couple hours in spite of not having an appointment.Thank you

  Shawn Hanrahan
4 months ago
A+++ for the Nextgen car care team. I was greeted with a big smile and a hand shake. I immediately knew I was in good hands. They were able to get my vehicle in for repairs in two days not two weeks. They were cheaper by hundreds of dollars compared to other places just a few miles down the road. They do all the little things that make the difference. I was a first time customer, now I feel like I am a member of the family! They make you feel that way. Thank you Nextgen, you earned my business, and I'll be sure to tell everyone I know.

  Carrie Lo Galbo-Klepadlo
3 months ago
Next Gen always takes care of me, and my cars. They are accommodating, flexible and professional. I always feel that they have my best interest at heart! I continue to recommend them for everything as simple as an oil change to major repairs. Customer for life.

  Tony Santucci
5 months ago
Nextgen is all about the people, their work is always dependable and done right. The office staff is is very helpful and always upfront with when the repairs are completed. Rich, you have a great operation!Services: Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto exhaust system replacement, Wheel alignment, Auto tire replacement, Auto maintenanceServices: Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Steering & suspension repair, General repairs & maintenance, Tire rotations, Vehicle Inspection, Auto exhaust system replacement, Wheel alignment, Auto tire replacement, Auto maintenance

  JSF Echo
a month ago
Nextgen is always great to work with. While I know it's a sales technique, I do appreciate them checking the car out and offering suggestions to keep it in top shape. They never pressure. Just describe.

  Ramuel Gall
3 weeks ago
They get it done fast, they get it done right. I usually prefer to do all my automotive wrenching myself, since it s difficult to find a place that knows what they re doing and doesn t make you feel bad about it. This is that place. Took my Subaru in for an inspection, turned out it needed new tires to pass. They got the whole thing plus a performance alignment done the same day, and they have a certified subaru tech. Will come back in the future for any work I can t or don t want to do myself.

  Jeannie Baker
4 months ago
My car had some major issues and needed to be fixed right away. They got me in and had it ready to go the next day. It runs perfect. I appreciate the quick turn around, curtious and professional service. I plan on returning for any further car repairs or services in the future. Thank you!

  Mae Tyler
a month ago
Everyone there is as friendly and kind As Always . I have been going there 16 years and will continue to do so . Thank you always to Jay, Jason, and Zack oh and I can't leave out Mel ! Thank you to all the guys out back in the shop . Thank you Rich for a great place to know I can trust with my vehicle.

  Charles Weekes
11 months ago
The service and sales team at NextGen did a fantastic job in explaining what my vehicle needed. Service was done in a timely manner and prices were fair. Will definitely be using their services in the future.Service: Auto brake repairService: Auto brake repair

  Christopher Cooley
2 months ago
Waited 2 hours at another place for my scheduled appointment. Called Jason at Nextgen, and he got me in immediately. They were totally helpful and informative. I will definitely be going to Nextgen first from now on!

  Kayla Kallay
5 months ago
I highly recommend NextGen. I have been taking my car here for years and have had nothing but fantastic experiences. They are thorough, professional, and provide great customer service. Their knowledge about vehicles, especially European vehicles, is unmatched.

  Chas z
4 months ago
Next Gen brings a very unique way of diagnosing your vehicle by scoring the problems that they find. They score things on what needs to be fixed immediately and what can wait. That's great because not everyone has the time or money to fix multiple problems with their vehicles. Throughout the process they stay in touch by text. Sending you photos of what they find and the progress they are making fixing your vehicle. Rich Nimey stands behind all his work. Any problems you bring the vehicle back and they will take care of it. My current vehicle needed allot of work that required Next Gen to have the vehicle a week. Next Gen gave me a loner car so I could continue to work. Great family owned and Run business that I strongly recommend

  Amy Koenig
5 months ago
I've been going to them for years. They are friendly, professional, honest, and do great work. They are also thorough and respectful in their explanations and dealings: as a woman, I've never felt dismissed or condescended to in this shop. Highly recommended.Service: TiresService: Tires

  Scott Dillenback
3 months ago
Diagnostic, repair, and maintenance service on my BMW X5 was prompt and thorough. The Nextgen team demonstrated their knowledge, capabilities and skill, and got the car safely back on the road. They are my new go-to shop.

  Judith Kemp-Barnes
a month ago
I called to make an appointment for an oil change and brake job and was thrilled when I was asked if I could bring it right in! The work was done by the end of my work day. I particularly appreciate the complimentary rides to and from work.

  Out Hunting
4 months ago
I ve had service done there for a couple years and never knew there was a warranty given for parts. I only learned this after independently checking the price on a part and finding out there was a 46% markup on that part. When questioned about it the explained it s because that allows them to offer a warranty on the part yes, the warranty I don t know I m getting. No thanks, I ll be back to servicing at a dealer.

  King Tut
3 months ago
I was a faithful customer having had 4 of my cars worked on at NextGen. I bought my girlfriend a car and brought it directly to NextGen to be serviced. As I did not thoroughly know the history of the car, I tasked NextGen with giving the car a thorough inspection so that I could be confident in the vehicle's roadworthiness. Little did I know... that the car would have to go back not once, but two more times to cover issues that should have been found in the initial inspection and to cover issues created by their team (after already spending about $8,000 it was finally found that the car needed new spark plugs, a tech ripped an air filter while trying to check it but never replaced it and sent the car out the door with a massive vacuum leak). After the initial "inspection/service", if you can even call it that, the car was returned to me with multiple problems that were not addressed and the car was returned to NextGen the following day. After the second "inspection/service", if you can even call it that, the car was returned to me with multiple problems that were not addressed in the first or second stay at NextGen. After the second stay at NextGen the car was also returned to me with the above mentioned massive vacuum leak caused by a negligent technician and an eventual check engine light for said vacuum leak, the car was then returned to NextGen the next day. Now I have the car back after the third "inspection/service", if you can even call it that, and after spending a grand total of $8994.33 and I have no more confidence in this car's roadworthiness than the day I bought it and to top it off it has an airbag light on now and the car is pulling to the left, and yes yes an alignment is most definitely one of the many things I paid NextGen to perform on this car. Now the car will go to a dealer to be further inspected to see what else NextGen missed in the THREE TIMES they had the car. If I could give NextGen zero stars I would. BEWARE if you need any work other than basic tire changes and oil changes, NextGen's attention to detail has greatly deteriorated over the course of my business with them and I would strongly recommend finding somewhere else to take your vehicle.

  Travis Huther
6 months ago
I don t typically write reviews for businesses. But this time, I felt compelled too. Jason and Zach both gave me excellent customer service, went above and beyond to get me the best deals, and kept me informed on updates on my car. They secured a life long customer, I will be back. Thanks guys.Service: TiresService: Tires

  Drew Burdick
2 weeks ago
Zach and Jason at Nextgen Car Care were very communicative and thorough. Had a great experience and was pleased all aorund!!

  Tamwayneclipston Clipston
4 months ago
Everything about my experience was above and beyond my expectations!! My car needed a lot of work and the time, care and service provided was too notch. Professionalism at it's best. I highly recommend your car care to everyone!!Tammy Jannone

  Steve Trybalski
2 months ago
Fantastic service and recommendations as always!! I really appreciate the heads up on what is going to need attention to repair so I can plan accordingly.

  Ad Merrall
3 months ago
J had a friendly attitude and gave a clear description of diagnosis and what was needed to get my neglected car up to snuff.After service, I drove away with what felt like a new car. Seriously!Thank you NextGen!

  Dana Hilts
a month ago
Great trustworthy business - always a good experience. I always feel like they work with you to make it as painless as possible.

  Jeremy Drake
5 months ago
It is always a shock to find out your truck needs more service than you had anticipated, but very good to see that service completed extremely well by obviously dedicated knowledgeable professionals. Thank you NextGen.

  Kristina Berg
10 months ago
I have brought my car to NEXTGEN for many years and have never had a negative experience with them. They are thorough, trustworthy, friendly and do the work they say they are going to do. They take pictures of what they do and explain in detail when I ask questions. They do not talk down to me because I am a woman; I appreciate this very much because I have experienced a lot of sexism at several car repair businesses in this area. They try to get my car done at the time I request and call to let me know if there will be a holdup. Their front desk people are very polite, friendly and professional. In short they are the best in the business and I will always bring my car there.Services: Electrical repair, Tires, General repairs & maintenance, Vehicle safety inspection

  Matt Ossowski
10 months ago
I recently paid off my truck and brought it in to get it fixed up to last the next decade. I had them put new tires on, new brakes all around, rustproofing, new wheel bearings, along with an oil change and inspection. My truck is smoother and quieter now than it was when I drove it off the lot new. These guys are the best service techs in the business. If you re serious about keeping your vehicle running perfectly for the long term this the place that ll make sure that happens.

  Lindsey LaFountain
3 months ago
Always a great experience at NextGen Car Care. They consistently provide great service and help me maintain my Jeep Cherokee. The workers are professional, genuine and knowledgeable. Best in their field.Services: General repairs & maintenance, Vehicle safety inspectionServices: General repairs & maintenance, Vehicle safety inspection