NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John smith
8 months ago
dont know what happened to napa.I order parts online to pick up at the store in 30mins and everytime i get an email saying they wont have the part for a day or 2.i order online and get it delivered it says 3 or 4 days.right after i order the parts i get an email saying the order has been delayed.i call to cancel and they say its being shipped they cant cancel the order.Im done with NAPA.

  Travis Parker
8 months ago
These helpful people of auto parts are knowledgable. I have always had good luck with their parts, and they stay well stocked.

  Peter Arcuri
3 months ago
Great service, knowledgeable staff.

  Richard Abel
5 months ago
Good prices and good service

  andrea shoultes
6 years ago
Better off going next door to Advance Auto Parts. I showed the guy a brake line fitting. He looked at me and said fabricating things are we. I said no, I just need 6 of those. He in turn after 1/2 hr gave me a much larger brass fitting which now cost $48. I said no way, I'll go somewhere else to get the fittings i need. He said well you did it to yourself...I don't know why people fabricate things...I walked out went to Advance in & out 3minutes w/ exactly what I needed..."more fabricated parts". Now I'm going to go post a great review for them.

  Matt Stuper
4 months ago
They've had everything we've needed

  Jacob Liebmann
3 years ago
Terrible service. Stood at counter for 15 min waiting for someone to help. Employees sat around and chatted with locals while I stood waiting at counter. There were 3 employees and 2 customers in the store. Lazy, terrible service, slow, not knowledgeable. Go somewhere else.

  fred mcconnell
2 years ago
Personally I find this store very helpful was a great store everything I needed in rating the store and personal there straight up NUMBER 1 . Thank you for the help in getting back up and running with my Hummer. Love the store and employees . Thanks again.

  Derik Lafave
6 years ago
Worst Napa I have ever delt with. This store is closest to me and I always drive the extra 10 mins to go to an independent NAPA. These guys are lazy and rude. Store manager has same attitude. I recommend you go to another store if possible, this store gives Napa a bad name.

  Dana Manwaring
6 years ago
Today was once again a disappointment when dealing with Napa in Central Square. My other half called the Mexico Napa as we usually do to avoid Central Square and they didn't have the part he needed but according to the system Central Square did. He called them to confirm that they had it before I went to get it for him. I get there and had to wait for 20 minutes while 2 different employees looked for the part with no luck. This is the 2nd time in a row that I have dealt with them and had the SAME EXACT ISSUE! So they say Liverpool has one and they can have it there at 3:15. So I drive 20 minutes home wait an hour and a half and drive 20 minutes back there to wait another 10 minutes for them to search for it amongst the stuff that got delivered to find out it didn't get delivered from Liverpool! I guess they missed the truck by 10 minutes when they called them but they "can go to North Syracuse right now and get one for me." (Maybe they should have done that before I got there to pick it up when they realized they missed the truck) I chose not to screw around anymore and drove 10 more miles out of my way to get it myself. If I had known North Syracuse had one and not Liverpool, I could have gone there at 1:30 when this whole thing started to get it myself and my boyfriend could have the car he's working on back together by now. This is just 1 of about 10 times that their incompetence has cost me time and money. FYI: save yourself the hassle... If you call there to see if they have a part, ask them if they put their hands on the part personally or if they just checked the computer. They really need to start doing a better job of doing inventory or change their process when it comes to checking for parts availability.

  Bobo Bebe
4 years ago
Employees here refuse to wear face masks and the manager told me she isnt gona force anyone to wear a mask. um its a state order Lady and enforceable by local or state police. Its obvious NAPA doesnt care about there Customers Health.

  Christine LaFleur
6 months ago
Always get the Right parts for my needs

  Jeff
6 months ago
Kind of pricey but they take the time to help me out with what I was trying to do

  Jack Carr
4 years ago
Needed a battery of my car. They one left. Only 138.00 with tax. Great price great service.

  Kathy Huntley
2 years ago
No waiting in line. The young man found what I needed and I was off. Great service!

  Joseph Deleo
4 years ago
Nice guys, very informative. Order for in store pick up and get a discount most of the time.

  Roger Hutchinson
a year ago
Counter person was very helpful finding a specific product.

  C Ferguson
a year ago
Napa always has what I need at great prices.

  Walter Dreswick
4 years ago
Great place to get your automobile parts always helpful people for whatever you need

  Jeremy Fenner
5 years ago
Great parts store , willing to help you find what you are looking for .A little more expensive than other parts stores .

  Michael Black
4 years ago
One of the few Napas , and probably one of the only parts stores int the area that carry a full line of Amsoil.

  Daniel Bellows
6 years ago
Good people, good products, prices are a bit more, but so is the quality.

  Scott Barcza
5 years ago
The best auto parts store in town. Saved me alot of money.

  Robert Goutermout
a year ago
Get the best and right parts every time

  nicole knight
2 years ago
My man works there. The boss is nice

  Christopher Foster (Chris)
6 years ago
I come here because they usually have tractor parts but I go elsewhere for car parts because I hate waiting while they are on the phone all the time

  Dan Ginney
4 years ago
This NAPA is my go to. They service a large area so they usually will have what other NAPA's don't.

  Richard Lash Jr
a year ago
Needed to get a battery but it to expensive

  Hanging with Isla
4 years ago
Left me on hold for 10 minutes after asking me to hang on for a second. I hung up after 10 minutes

  Nikole Auslander
6 years ago
One of the better auto parts stores I've been to