Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brittney Gilmore
2 weeks ago
Needed glass cleaner, spray wax and tire shine. They had many options. I was greeted and checked out in a timely manner

  Kim Campbell
2 months ago
After several auto shops said something could not be fix... Delmar an employee at advanced auto got me the parts and told me how to fix it myself and bingo job done. Great place great people

  Rebecca Doe
5 months ago
10/10 recommend! The staff were so kind and helpful, they installed my battery very quickly with a smile!

  mary cannan
4 months ago
Great job Delmar House . He was very helpful, and replaced the battery in my truck.

  Jacob Buskey
a year ago
I called two weeks on advance to discuss dropping off a large package off (they are UPS drop drop point) they said it should not be a problem because they have had larger packages come in. However when I arrived they said it was to heavy, and told me to go to the main UPS store. When I arrived there I asked if there was an actual limit and they said no, it is the same as the UPS store. I'm very disappointed that their incompetence led me to waste my time and gas.

  Woody Wood
a year ago
Great Customer Service and prices comparable with other stores. The lady who waited on my was very nice knowledgeable.

  Tyler Schermerhorn
2 years ago
This company will hire anybody with a pulse. Whatever I call the store for parts nobody knows what I'm talking about are they just order the wrong things to make a sale. The old employees were better but they don't actually care about hiring people that know things they just want bodies in the store.

  Janice Brothers
2 years ago
I called to order a part talked to a "New Guy" he put me on hold... Then Delmar H picked up and I asked him about the parts I needed atleast he knew what I was talking about "the "New Guy didn't". He not only knew he helped me order my Parts and told me my parts would be in the next day. When I went in to pick up my parts it was Delmar H that waited on me in the Store. I was so Glad. He is an Awesome Guy. You People are Lucky to Have such a Wonderful Employee at Your Carthage Store. Without him I would shop elsewhere.

  Jean Marshall
2 years ago
I always go to advance Auto parts for anything from windshield wipers to batteries. The people that work there are friendly knowledgeable and so helpful and don't make this senior citizen lady feel like she's dumb. I recommend them to everyone that needs a part for their car or products to clean their car.

  Amy Dunn
2 years ago
The Carthage store's staff are a bit more apt to lend a helping hand. They are limited as to what they can do, but more willing then others.

  Jurgen Verne
2 years ago
Oh boy you talking about Vance Auto Parts in Watertown New York that is a good place to go for parts if you want second opinion if you can go to AutoZone in Watertown Advance Auto Parts is a very well-known area for get parts if they can't get it they'll order it you have a great day

  Emerson Rainey
3 years ago
Call the store for part, I was told they don't have it and no advance Auto part does, looked it up on their website, their store not only had it in stock, it could also be delivered within 2 days for free to home. needless to say I did not go there for the part.

  jw Latremore
8 months ago
Great crew here always helpful

  Mark Lehman
6 months ago
Got windshield wiper here, and batteries

  Carol Matthie
6 years ago
Staff was friendly. Fast as they could be with service. Prices are good. Good shopping trips. Will be returning again for more parts.

  Josh Schneider
6 years ago
Always has the parts I need at an affordable price. Even had a off sized radiator hose for my tractor that no one else around had!

  Dianna Tucker
3 years ago
The employees have always been helpful and patient with me, a senior woman. I value their advice.

  James
2 years ago
Great customer service, they had just what I needed.

  Angela Doyle
4 years ago
Have gotten the wrong parts many times over from this place, and just yesterday 4/9/20, hubby went in and was treated like dirt by one of the employees, this place is and has always been poorly managed. Some employees have no experience with auto parts. Whenever possible we go to NAPA or Advantage auto.

  Steven Wright
3 years ago
Alright, these guys are helpful. I often go in looking for stuff that I use for weird projects and they always take the time to help me find what I need.

  Robert Sly
3 years ago
Very helpful bought my. Products on the net and picked up at my local store

  Functional Hot Mess
5 years ago
The staff are really great here. Helpful and won't oversell.!

  Eddin Xaero
6 years ago
They have almost everything on what you need if they don't then they will order it for you, but if you are on a rush expect a little delay for a part they do not have.

  Gina Shoen
5 years ago
While this company no longer carries the part I required for my car, the guys were super helpful! I would stop here in the future for assistance.

  Matt Gump
6 years ago
Great place to buy auto parts. Next day shipping available for not in stock parts

  Stephen Camidge
7 years ago
not too thrilled with Advance Auto overpriced rather go to AutoZone but our customer service and more lifetime warranties

  Brice Fisher
3 years ago
Love this place always helpful ! And always has what I need

  Nan Waring
3 years ago
Very clean, organized. People were friendly, and helpful.

  H S
a year ago
Staff is always friendly and helpful.

  Anthony Perretta
3 years ago
Excellent customer service. Extremely helpful.