Sam's Auto Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tommy C
5 months ago
Came here for a sunroof leak & they went above & beyond to fix it . I am happy with the quality of the work & people here . I recommended this shop . They work with insurance claims as well

  Maria Ryan
4 weeks ago
Today was the 3rd time the team at Sam's Autobody shop went above and beyond for me. Ken and Mike are amazing. Their care, thoroughness, professionalism, accuracy and kindness are kinda incredible. They've done a complicated dent repair and paint job on our Audi (via a Geico claim), they once walked gas over to me (yes, they carried it by hand) when I called in distress, and today Mike spent 20 minutes with me helping with my tires and didn't charge me. I am 100% recommending them.

  T Chan
3 months ago
I was sideswiped by a taxi and Sam s Auto body shop did a great job fixing up my Honda. Looks like it was never in an accident. They are very professional, prices are reasonable, efficient, and transparent about what is being worked on. Shout out to Ken, who made a stressful situation into a smooth, easy process. Will come back again.

  anthony w
2 months ago
Came here for an insurance claim with geico. Ken is the guy you need. Extremely professional and knowledgeable answered all my questions and explained the work needed. Quick turnaround and they washed my car, inside and out. Will be coming here exclusively now.

  Q Liang
a year ago
Dropped my car off to get it repaired. Passenger side was hit by another car. Sam s auto shop took care of everything for me. They talked to my auto insurance and got everything fixed. Got my car back within a week. Look brand new again!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Angel Gonzalez
6 months ago
Sam s Auto Body shop was a great place for a repair. It was my first time using Sam s and they didn t disappoint. No issues with repair and everything was done as scheduled. Shout out to Mike for being able to answer all questions, being extremely communicative, and overall being a great dude.Thanks!Service: Body & Trim

  Jennifer Yung
2 years ago
Brought my car in for an oil change and a tire rotation/alignment. I think I had the first or second appointment of the day. The service was super quick, I think it was completed in no more than 45 minutes from car drop-off to ready to be drive-off. Recommended !Services: Tires, Oil changeServices: Tires, Oil change

  Tim Li
3 years ago
Scheduled a tire rotation and oil change for 930AM, by ~ 10AM, I was on the road again. In addition to the prompt service, the techs are professional and efficient. Very happy and glad that I brought the car to this shop for the service.Services: Tires, Oil changeServices: Tires, Oil change

  Maggie Sat
4 years ago
Was recommended to Sams by geico and was beyond satisfied with their service. They fixed our car quickly and even dropped me off at the subway after I left my car with them. When I picked up my car, it was so clean inside and out. I will definitely be coming back if I need work done on my car in the future.

  Ryan Quinones
3 years ago
Give a shout out to Ken at Sam auto body shop, they did a perfect just on my left side damage on my car! Perfect paint job and all!!! And did it fast in 2 days..

  Avril Do
2 years ago
Excellent work and customer service! I took my 2020 Land Rover in for some dent repairs around the body and I m extremely satisfied. I live nearby but found them on google by the positive reviews so thought I would give them a shot. From scheduling an appointment, to coming in for a estimate, all the way to drop-off and pick-up, the whole process was easy and seamless. I appreciate their honest quote, which was fair, as I got a few other quotes as well and this was the best. Also, the way they worked directly with my insurance company and followed up for payment was so easy (this was a major concern of mine). When I received my Land Rover back everything was fixed and they even fixed a few parts that they didn t even have to (did not charge me extra). Car was detailed and ready for me to pick up. I am extremely pleased and will be coming back and referring other folks to get their vehicles serviced here. Side note- I took my car in yesterday to get a steering issue looked at. Both Ray and Ken were very nice and took my car in to take a look. They fixed the problem and refused to take payment from me. This here is just professionals being decent human beings. Thanks a lot guys!Services: Painting, Body & Trim

  X. Li
2 years ago
Nice job on the front fix of my car. And they cleaned my car inside and outside. It looks new car

  Sean Colter O'Connell
a year ago
Great staff, were very flexible with me and very thorough, doing a walk through of my car with me both before and after the work was done. Car even smelled brand new when I took it home too.

  Naomi Eisenberg
a year ago
Eric is the best Mechanic I ve ever encounter honest fast pleasant great prices highly recommendServices: Brakes, Oil changeServices: Brakes, Oil change

  Sara Pascal
2 years ago
I have never left an auto body shop feeling more secure and confident. This is what auto repair should feel like but never does. They were there to help and were generous with their expertise and time. This will be my go to shop from here on out, and it should be yours!

  Brooklyn Bad
a year ago
Hello everyone first let me say that somebody sideswiped my car in New York City and when I went to work I didn't recognize my vehicle. Geico referred me to Sam Auto body who did wonderful work. I took my vehicle back in September I expressed I needed a suspension check, brake pads, rotors, a tune up, check the sway bar. I received a call that all of the above I didnt need. I SAID GIVE ME A TUNE UP ANYWAY. They found 2 leaks-THE DAY I WAS SUPPOSE TO PICK UP MY CAR THEY CALLED WITH THE SECOND LEAK, change the engine cover, replace 3 wipers, a sway bar/oil change. I asked him about the suspension, rotors. They stated those were good and I need to drive my car. I dont drive my car often, he said to drive it to get the rust off the rotors. Yesterday I took my car back for an inspection almost 300 miles and 6 weeks later and was told to go next door for an inspection and the mechanic explained I needed an inspection. I didn't pass because they said the ball joint need replacing asap. I walk 10 feet back to them and they tell me it's not possible it's nothing wrong with the suspension. I kept asking questions until the stop eating and checked it. They came back and said now to give them $400.00 on top of the $1180.00 I gave six week prior. Guess what all tire rods has to replaced. I asked what happened to my tune up, suspension check ect..... THE LIST I GAVE YOU AND YOU SAID NONE OF THOSE THINGS WERE WRONG. This man started talking over me, down to me I MAY BE WRONG I SENSE NON HUMANITY- EQUALITY TO PEOPLE UNLIKE HIM. I asked you take me next door who said its the ball joint, you say it's the tire rods. I MUST PASS INSPECTION IM GOING FOR SURGURY I HAVE RENAL CELL CARCINOMA. He said will fix the tire rods WITHOUT TAX and make sure I pass inspection. He mentioned I don't work on cars. NOBODY WILL PASS YOU WITHOUT NEW RODS. Why would you over charge me and misdiagnose my vehicle. I trusted you from the sweet mother and receptionists that keep the office in check to the mechanics. I notice that insurance companies send all the autobody work to them AND THEY DO BEAUTIFUL WORK. How ever I HAVE NEVER SEEN A LEAK IN MY DRIVEWAY. Price gauge and dont care about your customers OR ADMIT YOUR MISTAKE OR LACK OF THERE OF.Services: Air & cabin filter replacement, Steering & suspension repair, Auto engine diagnostic, Oil change

  Tom Cooper
8 months ago
Good customer service, expedited servicing, and great work. I highly recommend this body shop for small or large jobs.

  Lisa Hall MD
4 years ago
I have been going to Sam and Jimmy for years. The work is excellent and they are honest and willing to tell you if they do not think it is worth it to repair certain things. It is a busy garage so if you drive in it may seem disorganized but be patient. Sam will always personally communicate with customers and they finish the work on time and get parts quickly. Highly recommend for any car.

  Elizabeth B.
4 years ago
I had taken my car into their shop through Geico insurance. The work was estimated to take 12 days in the shop but was completed in half that time and they were very communicative and honest from start to end throughout the process. I've no complaints about them.

  Evan P
6 years ago
Went here a while ago to have my front bumper replaced (it had a huge crack in it and was falling off). Their price was more reasonable than a dealership I took the car to, and you can just tell they're being honest with you. Didn't have to wait very long when I dropped off and picked up my car either.

  Sinista I.Z.
5 years ago
They do amazing body work and paint job only complaint are their limited hours for appointments so you might have to take a day off work and also double check that they put the car back together correctly. They move so fast that they some times forget to reattach a side view mirror motor or a door lock but otherwise they are great.

  John Curry
5 years ago
Customer for life! I took my BMW in for a quarter panel fix. Not only did they handle the business with the insurance company for me, but Sam fixed a huge scratch (unrelated to the accident) for a quarter of the cost. I now take my car there for all my needs, including mechanical. Great people!

  Lyudmyla Gaydukova
3 years ago
I couldn t be more satisfied with Sam's auto body shop. Amazing service, extremely professional, and good people. They did an excellent job on my car, left it very nice and clean with good communication along the way. I will definitely be going here and ONLY here whenever I have an issue with my car. I highly recommend this auto shop for your car.

  Pat Diaz
9 years ago
Sam is very honest and very good at what he does, he is very humble and will let you feel that everything will be ok about your car, and that you don't have to worry about anything. I asked him for a quote to fix a huge dent on my quarter panel and a tail light that needs to be replaced. I previously asked a BMW dealer who quoted me 100%-300% more of what Sam had given me. I didn't even had a second thought and for that, I was willing to pay out of pocket. So I brought my car the following day (a Saturday). I arrived past their shop hours, but he was there waiting for me and was still very kind to accommodate me.Over the weekend, I had some change of heart, and I decided that I would just go through the insurance and setup an appointment with the insurance inspector. But alas, because of how fast they work, I was informed that the car was almost finish and the inspector couldn't check the extent of the damage, so technically, a claim cannot be filed. But Sam has been able to manage it, and we were able to file the claim. Even with these complications, Sam and his team has been nice and patient with me. Sam is very professional and has a kind heart. He knows your frustrations and will pat you in the back and will reassure you. Be ready to fall in love with your car after you see his work!I am from Texas, so I might not see his work again. If you are from New York; you are lucky to have this guy's shop in your city.

  ri rk K
11 years ago
my 98 grand cherokee had problem with starting engine and electoric problems. I read all this review and went to Sam, I am so glad I went to him. I don't know much about cars, but he explained everything very clear what needs to be done and whats price range. He also told me if its anything else, he would call me before he dose anything.In couple days when I went to pick up my car, Sam explained what he did and showed me all pieces were replaced. The problem could have been anything, but the price was very affordable, and labor fee and everything was very clear. I felt right way that the car runs much better now. He is very professional and takes care of your car very well without charging extra fees.Overall, Sam is very honest and professional, I am so happy I found them.Their staff are very nice and friendly also, I totally recommend this place.Thank you Sam!!

  Allison W
3 years ago
Went there for Geico inspection. So easy. This week, mid move- car full of boxes, our battery died. Honda wouldn't answer the phone, eventually wouldn't commit to seeing us for over a week, total run around, I was so nervous. Called Sam's. He told us to come down right away, ordered the part, next day less than 24 hours later, had it back to us with a new battery. Charged us next to nothing for labor. I will come here for any of my car needs, forever!

  Michael Tcheyan
2 years ago
This place is fantastic. we are so lucky to have a car repair nearby that you can trust. Routinly avoids doing unnecessary stuff as almost always happens at a dealership. also can saves you miney with aftermarket pieces though that decision is up to you - the will guide you when they recomend vs, when better to stick with OEM.Services: Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, Battery, Oil changeServices: Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, Battery, Oil change

  Katherine Profeta
2 years ago
Just picked up my car from a repair after I got rear-ended... they did really great work! Car looks like new, they washed and vacuumed it too, and they were always really easy to deal with on the phone.

  John Bailin
5 years ago
I brought my car here for an insurance claim after getting rear-ended. They did fine work repairing the body, but they completely missed the fact that the rear suspension had been badly bent. Thankfully, they gave me no argument when I brought the car back after discovering the misalignment, but this should never have happened in the first place.

  Kino Quashie
4 years ago
Customer service is one of the worst. I am very very surprised state farm uses them as a provider for their customers. Exceptionality and stellar service should be provided at all participating providers. My car accured parking fines in their possession, my vehicle was not totally fixed to my liking, and the staff lacked communication skills in providing a solid and clear explanation as to what they fixed to my no fault accident. I recommend the staff be re trained on customer service, "Elevate" provides great trainings for organizations and business. I don't think that I will ever utilze their services. Good luck and do more research!!