Allegiance Trucks

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Victor Croitor
5 days ago
I recently had the pleasure of working with Allegiance Trucks for repair services on our truck, and I must say that they exceeded all expectations. From the moment I contacted them to the completion of the repairs, their team demonstrated professionalism, expertise, and exceptional customer service.The staff at Allegiance Trucks were incredibly knowledgeable and provided me with detailed explanations of the issues our truck was facing. They were transparent about the necessary repairs and kept me informed throughout the entire process. I never felt pressured or misled, which was refreshing compared to other experiences I've had in the past.Moreover, the quality of their repair work was outstanding. Our truck was back on ther road in just a few hours, thanks to the skilled technicians at Allegiance Trucks. They diagnosed the issue and made sure it got done right.In addition to the excellent repair work, the customer service at Allegiance Trucks was truly exceptional.Thanks a ton. Full Speed Ahead.

  Joseph George
2 months ago
Most time work is good. But always make sure to check there work. They like losing bolts, leaving stuff lose, and just maybe you're transmission won't fall out of the truck, like literally fall out doing serious damage.. Not just once, but twice. They also don't stand behind there work for long, after long enough they seem to think it's acceptable for a transmission to fall out of a truck. Hopefully you read this, and say is it worth coming here for excessive pricing and subpar work. No its definitely not worth it! It is worth it if you have thousands of dollars to just waste paying to get work done to go someplace else. Anywhere else!

  Kathy ONLY ALLAH CAN JUDGE ME! Gale
2 years ago
Amazing service my husband truck needs a def sensor, the broker called this company and had the truck right in. Hopefully, they are able to get him fixed and running again. Staff is very helpful and they have no clue how much we appreciate them.

  Christine Cully
6 years ago
I didn't have a good experience. The parts that we so desperately needed didn't come in. I drove over an hour to get there. They assured us the parts would be there in the morning. If you bring your truck in for repairs, it's gonna have to go twice cause they just didn't quite fix it right the first time.

  Emelin Perez
5 years ago
Definitely think twice to bring your truck to this company. Monday last week my husband's truck turned off while driving south on Route 81 near Binghamton, NY. I called couple of towing companies and one of them mentioned this place as they service Kenworth trucks. Around 3pm the truck was dropped to this place, but after they started to check the truck in the computer they said one of the parts needed wasn't there and they needed to order, so my husband had to stay overnight sleeping in the truck as the promised next day was going to be ready. Tuesday around 10 I received a call letting me know another day was needed because they had to order new parts. Long story short I had to drive 3 hours on Wednesday to go get my husband who was waiting since Monday, just to experience a really disturbing moment with an employee named Jim, who said was the manager and with a really nasty attitude told me he wasn't going to give me no information even tho we are the owners of the truck, and I was the person who contacted them to bring the truck, another employee in the company was using the companys card to pay for services, he didn't even let me speak when my husband who was waiting outside was walking to his truck to get his stuff so we could leave, he ran and started yelling get out of here, get out of here or I will call the police, you can't walk inside there with thousands of dollars in equipment. My husband said I'm sorry since hes not really fluent in english. We were not able to get his stuff from the truck. I am convinced he was just being racist based on our looks. Next day my husband drove 3 more hours to get his stuff from the truck and he was escorted to his own truck and someone else opened for him... Something that they said it was going to be for next day took 5 days and bigger bill. Only thing nice in that place was another employee named Richard. If you happen to have a problem with your truck around this area, this is not the place to go.

  Stan Patterson
7 years ago
The people here are nice people, but there are very few "qualified techs" for certain applications, and they only work the day shift. Getting to the point, I had numerous visits here pertaining to issues with the International/Caterpillar DPF regen system. After my 2nd visit, we thought the problem was corrected, however I made it as far as New Jersey state line and had a fire under the hood because someone had not properly tightened down a fitting and diesel began pouring out on hot manifold. Someone else repaired that in Jersey, and the exact same codes/shutdown began happening again back within 15miles of Binghamton. Got towed to Stadium one more time to be told that it would be 2 weeks or more before they could look at it because their Cat tech was away for training. Had to tow the thing home, where we found out that all the trouble was the DPF itself, nothing to do with ignitors, burners, anything whatsoever under the hood. And these clowns at Stadium couldn't figure that out, despite being an International dealer and Caterpillar authorized service point. Pffft. We kissed goodbye nearly 20 grand solving this one problem, never mind lost revenue. Incompetent.

  Herbert Swiney
5 years ago
Great experience with the staff. The pricing was outstanding. They made a mistake and owned it then made it right! I will do business there until they do me wrong.

  Wayne Birtch
2 years ago
They do not stand behind their mistakesComplete an utter thivesI wouldnt but anything from this company run away and fast

  Andrew Martin
5 years ago
Great people great service and fair prices went above and and beyond to to help me when my truck was down for 3 days thanxs for the speedy repair

  Roy Williams
3 years ago
Fast service and great labor rates very good service at stadium international truck repair

  David Anderson
2 years ago
Stadium is really good. They fixed my truck really quick

  Phil Booth
3 years ago
Really nice people, great hospitality, nice Drivers lounge. Fixed and back on the Road.

  Michael Hill
6 years ago
Yeahhhhhh no problems excellent people who work with their great

  Ryan Brown
4 years ago
Poor service expensive and do not stand behind their work

  Bruce Beaupre
5 years ago
Driver's room is extremely small cold with the tiny little washroom is not very good

  Andy Jackson
5 years ago
Everything was awesome all the way around

  David Bessette
7 years ago
Very Very Very Very Very slow, small problem found in 48 hours...........

  John English
3 years ago
Great staff

  rob fl
5 years ago
service is deplorable

  Scott Kelkenberg
5 years ago
Not helpful

  Philippe Godin
a year ago
Courteous and friendly serviceService courtois et sympathique