Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sue Sanford
4 months ago
Lady was very helpful today...ordered the part I needed and will be in tomorrow morning!! Thank u for being nice!!

  Tammy Quinn
7 months ago
I use to shop here, but after today I no longer will. Stopped in for wiper blades, the employees, both said that blades for my car are a difficult fit and not easy to find. They told me to go to Napa and I did, employees at Napa were dumbfounded that Advance said they were a hard fit/ find.. Less that 15 minutes later ,out the door new blades installed, fit perfect and work great. The brand that I bought is sold eveverywhere, nothing special, not a problem.

  Bob Ho
11 months ago
Don t deserve any stars. Stew was the only employee in the store. While 7 people were waiting to be checked out Stew thought it was a good idea to keep answering the phone. In the future Stew try ringing out the paying customers before picking up that phone. Don t see Stew making it much longer.

  Ashlee Lasher
5 years ago
Extremely helpful staff the man came out to look at the car and help install the part. Very clean nice facility. Convenient hours also

  Charles Launderville
6 months ago
Bought a new battery, installed battery along with new wipers. Staff was very knowledgeable and friendly.

  Catherine
3 months ago
Great place has everything convenient location

  John Lenss
6 months ago
Friendly team, had the bulb I was looking for in stock, and let me borrow some tools to swap it in outside in the parking garage lot.

  Fay Ellis
2 years ago
Zack who work's there waited on us and was very helpful showing & locating us in what we was looking for in the store. A big thank you too him and he was pleasant to talk to as well.Great customer service and would go back there again. They are next door by Dollar General and easy too find.

  stephen
3 months ago
This place sells automotive stuff! Who would have thought?

  Grace Brunina
a year ago
Had to return an item I had purchased online, employees were so helpful and even called their manager to ensure they were making the refund correctly instead of just winging it.

  Lil G
10 months ago
Weird to go in and have only one person working. Doing great but maybe you could find help if you paid more an hour than you charge for a single quart of oil

  William Northup
6 months ago
Staff always helpful, their perks program has real benefits

  Josh Chiera
5 years ago
Never had an issue with the store. Can always find what I need and am in and out super quick. The guys that work here seem super helpful. The last time I was here I was in the parking lot installing new wipers and the guy from behind the desk came out and ask it if I needed any help.

  Jamie Wood
3 years ago
Ian and ulises were the best. Came 830 last night with a melted pigtail socket on my front light. They went out of their way to help me fix. Made sure had the right parts. Very nice, outstanding service. I give them praise thank you for having such great workersThey went above and beyond for us

  Robert White
2 years ago
This place is awesome and the people are super helpful. I had to return an unopened part and I didn't have the receipt. They not only looked up my receipt but also allowed me to use the refunded money towards my current purchase

  David Orzolek
2 years ago
They had the battery clamps I needed at the ballston spa store in stock !! Why dont the others have them in stock after all millions of autos use the same clamps how do you tell the customer's you cant fix there auto because of no parts available. Someone is sleeping at the parts ordering dept. Thank you Ballston Advance auto

  Margaret Smith
a year ago
Went in for rear wiper for my Chevy. Needed 13-N wiper. BSpa store didn't have one, but did have one delivered the following day by the Saratoga store. (Prepaid for it). Stopped by to get it and it was the wrong wiper- 13-1. This is the 3rd time trying to get this wiper. Wth! Can Amazon or Advanced Auto please get it straight?! I can't keep using the gas $$ to pick up and return these all the time!

  Tom Schin
3 years ago
None of your employees wear masks. Ok, one does, but only around his chin. I came in a month ago and thought I would give the benefit of the doubt from that experience (also when lead wasn't wearing one). This time, one of their employees came out from behind the counter, no mask on, stood right next to me to get something off the shelf. Your management needs to do better. (The other 2 employees were not wearing either)

  Linda Yarter-Van Norden
2 years ago
Walked in, was greeted immediately, research was done by staff on my behalf, recommendations given by excellent staff, wipers installed by same excellent staff. Now I'm a happier and safer diver!

  William Taylor
10 months ago
Great people in this store they go above and beyond to help

  Eric Farbent
7 years ago
I had a great experience at this store. My daughters car was not running right and the check engine light was on.It was 2pm on a Sunday. The store clerk quickly and easily let me use the diagnosis tool in exchange for holding my drivers license.I asked for a an expensive part that I thought would fix the problem (as recommended by a Google search)....the store clerk advised me that I should try to replace the spark plug wires first because they are inexpensive and are often the cause of the error code.The wires only cost $35.00 and once I installed the wires, the car runs perfect and the the CEL stayed off. Thank you. Eric Farbent

  Justin Rivera
3 years ago
Good people! This is my go to store I always get what I need. If they don't having it in stock my order usually comes within the day or the following.

  Lisa Fitch
2 years ago
The girl that works there sold my o2 sensor to me, extremely sweet!!!! My reciept says Marissa W. thank-you!

  Douglas Henson (Clearwater)
4 years ago
They had what I needed but the young Woman working the counter wasn't very knowledgeable. She was nice enough though and with some coaching she was able to find the part I needed. Break pads...

  Big D
2 years ago
$10 for a quart of oil. Doesn't matter which brand you want, they're $10 across the board. Premium oil is even more. No thanks. Oil is $3 a quart at the dollar general 50 feet away.

  Chris Marozick
6 years ago
Helpful staff, good prices. If you need some self service on your car, I'd recommend giving this place a go. Their staff also helped me out to diagnose my car. Would definitely recommend.

  James Schulze
2 years ago
Website offers curbside pickup, but the whole store refused to perform action and tried to rip customers off by not completing the order. Either new management or new employees.

  James Larson
8 years ago
I award you 1 star for the retention of the military discount that I know is pretty much optional for any retail outlet. Plus 1 for the condition of the store and good inventory.We all know and love the local chain of Advance Auto stores. However, I beg the regional manager to see reason and allow his employees to utilize all the tools available to them.I've seen it a hundred times. People _in_need_ show up to your store with a 15 year old car that has clearly been neglected. A few sensors would probably fix it to a driveable point but all the employees have been told for the last 20 years that it's illegal to reset codes with the store-use diagnostic tool. LIE. So, when they get every code the car can store in PROM the counter-jockey's have to throw up their hands and sell them every part they can afford. In the last instance I witnessed this resulted in the owners abandoning the vehicle in a mutually agreed spot in the parking lot (so that was nice, anyway). Well, I can only ask that you follow the instructions that are supplied with every OBD-II tool. Just do the reset, run it around the block and see what sticks. Sell the vital parts that are needed, boils down to being a human with compassion. These people need to get to wherever they are going too.* I spent the last few hours perusing the NY Environmental and Traffic Law. No statute referenced limitations on diagnostic tools used on vehicles requiring emission testing. The test procedure itself runs a readiness test to ensure proper operation of all emission control functions.PS I await any response or indication of policy change. I will be watching!

  Susan White
2 years ago
Helpful with all of your auto needs. They helped me with wipers and a new battery. Thanks to Stu and the entire staff for everything

  Harry O
9 months ago
Would you believe they didn't carry windshield wipers for luxury cars?