Sincebaugh Automotive LLC
4.8 (97)
339 State St, Auburn, NY 13021
(315) 252-3142
sincebaughautomotive.com
Claimed
Accessibility
- Wheelchair accessible parking lot
Introduction
Sincebaugh Automotive LLC is a reputable auto repair shop located in Auburn, NY. They offer a range of services including oil changes, tire rotations, vehicle inspections, and general repairs & maintenance. The shop is known for its friendly and professional staff who provide efficient and quality service to their customers.
Services offered: Oil change, Tire rotations, Vehicle inspections, General repairs & maintenance, Brakes, Exhaust, Steering & suspension repair, Wheel alignment, Air conditioning.
Sincebaugh Automotive LLC Reviews Summary
Pros
- Efficient and quality service
- Friendly and professional staff
- Honesty and integrity in recommendations
- Reasonable pricing
- Knowledgeable and skilled mechanics
Cons
- Over tightening of oil filter during oil changes
- Issues with communication on specific repair requests
Suggestion
Ensure thorough communication with customers regarding service details and double-checking work to avoid over-tightening of parts.
Positive Words
Great, friendly, professional, efficient, quality, knowledgeable, honest, reasonable pricing
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
charles powers
4 weeks ago
These guys are great. I thought my car was toast but it was only a bad water pump.I guess it was time for a replacement after 133,000 miles! They were quick and cost was surprisingly low. Thanks Sincebaugh. Maybe I can make it to 200,000 miles before I have to buy another vehicle. Their front desk staff are very friendly and accomodatiing.Charles Powers
Tim Reilly
6 months ago
We have been a client at Sincebaughs for years and couldn t be more pleased with the quality of their work, their honesty and professionalism. We have 6 vehicles between our home and business and we can all be confident that they are well cared for.Services: Tires, Auto battery replacement, General repairs & maintenance, Brakes, Oil changeServices: Tires, Auto battery replacement, General repairs & maintenance, Brakes, Oil change
Aaron Forjone
7 months ago
They were great, took it in for inspection and asked to check out the front end noise. Ended up being lower ball joints. Brought it back the following week , dropped off in the am and was done by lunch. Great service and fair pricing, for the quality of work they do.
Victoria Ryan
8 months ago
I've heard so many good things about your company, so I decided to bring my car in for an inspection. To say that I am impressed is an understatement! Fast & efficient service. Great customer service! Friendly & professional employees! Awesome follow-up. Great experience all around! I will definitely be back!!! Thank you!!!Service: Vehicle InspectionService: Vehicle Inspection
Mitch Scott
10 months ago
I do almost all the work on my own vehicles, so I've only dealt with them for replacement Interstate Batteries. I mostly purchase vehicles from fleets. It seems Interstate Batteries are the choice for fleets. Anytime I've needed warranty work. I've gotten it with a great attitude, even though they made no money from selling a battery, just warranty replacements. When the event arises that I do need work on a vehicle that I cannot perform, I will not hesitate to give them a shot at it.
Michael Baudendistel
11 months ago
Nice people! Brought my car in for a leaking rear diff and rubbing sound. They took a look and gave me a solid diagnosis and a general idea of what a repair would cost even though they didn't do that kind of work. Nice and responsive people, will definitely considering taking my car there in the future.
Indigo Boyd
a year ago
This shop was incredible! They were thorough and quick with their diagnosis of my issue. They fixed it quickly with a GREAT price. The receptionist was incredibly friendly, and the mechanic on the phone was really patient with all my questions!
Jacob
7 months ago
Told them I needed my upper control arms adjusted. They charged me 200 dollars for an alignment and THEN told me they only adjusted my tie rods and didn't even touch the control arms. When I said I didn't feel that was right the owner proceeded to yell at me and refuse anything. Going to be taking them to small claims
Jeffrey Brinkerhoff
7 months ago
Totally helped me our when my daughter's car would not produce any power, leaving her basically stranded at my house. I'm a shade-tree mechanic and had already done some troubleshooting, when I called up Tim and Mike were super helpful even over the phone, treated me with respect, and offered their advice. I brought the car in to have them confirm their suspicions, and they were able to not only confirm their suspicions but were able to get it running good for me while I order the needed parts to replace myself. $130 WELL spent. Thanks guys, I now know where I am going when I cannot do the work myself! A+ for respect and integrity!Updating a couple years later with another A+ : Similar situation, work I could not do on my other daughter's car since I was out of town. Another shop (which rhymes with Famis) told my daughter $4500 to replace an entire exhaust system. I told her no way and take it to Sincebaugh, the issue was a failed shock absorber banging when she drives. Yes, re-read that before heading to the chain stores. Nothing wrong with exhaust, and the failed shock mount was visible without even lifting the car. Sincebaugh CORRECTLY diagnosed and fixed the issue (new shock mounts and shocks), and a couple other small things, for under $500.Services: Exhaust, General repairs & maintenance, Auto engine diagnostic
Terry Esposito
a month ago
If you want an honest shop to take your vehicle, this is it.
Brandon
2 years ago
Dealership wanted to charge an additional $200 over the cost I had paid at Sincebaugh for an oil pan change. They originally checked if the plug could be rethreaded of which it could not. I assumed I would have to bring it back later in the week but they were able to receive and repair my car the day of. Very pleased with the cost and service. They also took the time to fix my tire sensors that a previous shop had triggered when changing my brakes a while back. Good serviceServices: Tires, General repairs & maintenance, Oil change
Sam Delfavero
2 years ago
Got my car inspected, quick and easy. They let me stay in the lobby while they worked, and the receptionist was very friendly. Everyone who came in while I was there (repeat customers of course) was treated like family by the mechanics too.
Dawn K
2 years ago
Tim and his brother are great. They do quality work and I feel they don't oversell. I've been going here for years. I think it can be hard to find friendly, trustworthy car repair - but I've found that here!
Christopher C
2 years ago
I needed a front-end alignment...and, turns out my right CV shaft was toast. That was the $$ grabber, but it needed replacement, and, while I did my own struts, exhaust, that task was beyond this shade-tree mechanic. They were very quick, friendly, and open about all options.
Beth Bramblett
a year ago
They fixed the tie rod end and did alignment, removed tinting, changed oil and filter, did inspection. Very efficient, professional, reasonably priced. I highly recommend Sincebaugh Automotive!Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change
Courtney Wlad
5 years ago
The service at Sincebaugh is always outstanding! All staff members are honest, friendly, and will go above and beyond to provide exceptional service every time. They always do their best to accommodate for your schedule and will call when your vehicle is ready to be picked up. If you want great quality care at a reasonable price Sincebaugh Automotive is the place for you!
SalamWisdom Allah
3 years ago
I've been really sketchy of alot of local garages but not Sinbaugh, they got me in the next morning with no appointment fixed line with out a problem. I liked that they told me if there was anything different wrong they would call me first. I had my my vehicle back within the day after 9am drop off. Also they made me feel more comfortable than any other mechanic around. Thanks Guys. I appreciate you it. Wouldn't hesitate to reccomend someone!
matt terry
4 years ago
We needed new brakes for my wife's 2012 RAV4, and they were able to work the brake job into their schedule, with no problems... and we got the car back the same day, too. Very pleased with the service, and we'd recommend Sincebaugh Auto to anyone!
Fran Diaz
2 years ago
The best! Not only are they always able to get you in quickly for an appointment, they're friendly and do quality work at a fair price. Plus--they have candy and freebies at the checkout counter!Services: Tire rotations, Oil changeServices: Tire rotations, Oil change
Patricia Lincoln
5 years ago
The men at Sincebaugh always take excellent care of their customers. Tim is very honest about what repairs need to be done and on what timeline. I first became aware of this business through their ads in the local school musical production programs. They are truly invested in our community and I recommmend them without reservation!
Donald Todd
5 years ago
09/27/2018NYS Inspection and Oil changeI made a appointment for the State inspection and oil and filter change. I was in and out in no time and the price was reasonable in my opinion. About a month ago I had them repair the air conditioner on my car and it works great!
Roger Sevilla
6 years ago
Tim, Mike and the rest of the guys are the best! Tim runs a great shop and they can handle any repair you throw at them. You will never be sold something you don't need. These guys are honest and repair your vehicle as if it was their own.
Kathleen Mosher
7 years ago
These young men are the most trustworthy mechanics I have ever dealt with. They have stopped what they were doing to see why I had no heat or to pop in a brake bulb and would not let me pay them for anything but the bulb. Got me out of a fine from APD. No question is ever a dumb question to them. They are always very close if not less than their estimated charges. I would highly recomend them to everyone in the area!
Deborah Salato
4 years ago
Tim & Mike do a great day!! Always there to help me when I need them. My car wouldnt start & when I got it running , they said bring it right down. Just a great bunch including their receptionist !!!!( Sorry I forgot her name)
Teresa
8 months ago
Got vehicle right in. Much better price than competition. They call to tell you what's going on when they say they will.Services: Steering & suspension repair, BrakesServices: Steering & suspension repair, Brakes
Steve Keeler
5 years ago
This is a family owned repair shop that I highly recommend. They're honest and won't do repair work that you don't need. They're also very knowledgeable about all makes of cars. They're friendly and respectful. I think it's the best auto repair shop that I have ever been to.
Mike Wejko
a year ago
Please beware and watch if you get an oil filter change,they will replace the filter but not the oil and they will over tighten the filter so it leaks out while running.Also they charge brand new tire price for used tires,I have the proof.
Jonis Strods
3 years ago
These guys will make you question your old mechanic. First rate work at a reasonable price and no B.S. ever. Don't hesitate to go there.Services: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignmentServices: Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Wheel alignment
Krissy Maul
3 years ago
Professional, polite, and quality! They are knowledgeable in what they are doing, they got to the matter of my car problems without the unnecessary "trying" to rack up billable hours.
Natalie Richardson
2 years ago
My family and I have been exclusive customers for years. They have friendly service, fair pricing & Honest service.Thank you Sincerbaugh.Services: Tires, Brakes, Air conditioning, Oil changeServices: Tires, Brakes, Air conditioning, Oil change