Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marisa
3 months ago
A friend recommended me to go for my car battery check. I wasn't sure if it was battery but Mike in customer service checked it for me for free with a special machine and was very helpful. As he gave me good advice and was very kind I went back weeks after to buy the battery and have it installed. I was very pleased with service and the fair price. I didn't need appointment and they where very quick to help and install. Thanks

  Tom P
3 days ago
Always fast and helpful, and appreciate them installing my windshield wipers.

  Javier Echevarria
4 months ago
Always got what I need and if not they always willing to order it and next day there it is

  Brady Bunch
10 months ago
Good price on new battery. Good Info. from employee. They also gave best recommendation and installation. I like the place.

  Joan Krohn
3 months ago
Great service and very knowledgeable.

  Chloe Scullin
3 years ago
So helpful!!! The associates were friendly and super helpful! I usually go in and do my own thing but when asked if i needed help, the associate not only looked up what I needed in the system but grabbed it and rang me right up! Both gentlemen were awesome!

  Antone Irvin
2 years ago
I called in the morning in regards to brake pads and ordered the brake pads for delivery at 4:15 in the afternoon. I asked the counter clerk if they would definitely going to be there and he said no problem that the company had them in stock. I arrived to pick up the brakes and was told that there was no delivery for my order.I advised them I drove 45 minutes to get them but there the clerk said maybe tomorrow.I will just go to other stores from now on.

  stephen cleveland
3 years ago
The people that work at this location are the best. When my children became old enough to drive I took them to the store to introduce them to Vince , Allan, and the crew. It is a generational thing for our family, and in today s world that s rare

  Lamontica Crippen
a year ago
They have great customer service! I always have a good experience when I shop here.

  William Selis
2 years ago
December 13th 2021In search pick up a metal bonding kit to fill in a small hole in a utility cart.First item picked up rings up 5 cents :"Sorry I can't sell it to you "He picks up another item , rings it up .... 5 cents !"Sorry I can't sell you anything today, go to (mentions another retailer)"****I called their customer service and their representative is sending me a $10 gift card.So silly - they should have sold me a nickel item , it's now costing them $10 bucks plus postage !*****UPDATE:No gift card receivedI did follow up Jan 3rd call: NO GIFT CARDI did follow up call call Jan 19 : NO GIFT CARDPoor customer service and policy!

  moomin60NY
5 years ago
Staff is very helpful. Store is well marked. Prices are reasonable & selection is varied. They have hard-to-find replacement parts like widow handles and replacement gas caps.

  Jim Rogers
4 years ago
This is generally my go to place when I need to work on my vehicles the guys have been there for a long time and do a good job. I know that because I've been going there since it opened up quite a while ago. I like this at the you can order your parts online and then go there and pick them up and save 15% automatically

  Joshua Singleton
a year ago
Usually very knowledgeable, and always very friendly experience. If they don't have something in stock, they do their best to get it to you ASAP.

  John Dee
6 years ago
Every time I come in, the associates try to up-sell products and insist the ones that I want are not in stock or not carried, despite having purchased them at that same location less than a week prior.Came in for break pads and was told that they never had or sold silver tier pads for my vehicle, which I had literally bought a week prior and had the receipt and box and they shrugged it off...At least they have descent prices on oil?

  Toby Lamp
7 months ago
Excellent help. Excellent customer service.

  Nathan Nantista
5 years ago
Always helpful. If you have a question the staff has an answer. Most parts can be found in their stock system for most platforms of vehicles. There is a large selectection of automotive stock as well as stock towards needed items for a job. Tools, chemicals, and accessories can be found with knowledge on how to get a job done.

  Joe Q
2 years ago
The female employee at the Amsterdam store was great. An she rides a ninja! As over worked she was and the store she still kept a positive attitude.

  David Sprenkle
8 months ago
Gentlemen that installed my battery was very nice and very thorough.

  Miguel Sanchez
6 years ago
All the employees here are helpful except for that old guy allen. He has a poor attitude and lacks any customer service. He should really go work somewhere else if he doesnt like his job.

  kevin miller
3 years ago
I purchased spark plugs and an air filter. The clerk was very courteous. The parts were in stock and a good price.

  Jennifer Hakes
4 years ago
Went to pick up power steering fluid advertised as on sale online. After waiting almost 15 minutes in line, they told us they could not honor online prices and made us order online and wait for it to process.

  John Chapman
2 years ago
Horrible service, takes an hour to cash out on a simple item, AutoZone is where I go now, best service and cheaper prices.

  nooch x
2 years ago
I've been going here for years, and never had any issues, staff will help out as much as they can.

  Shayne Stoddard
3 years ago
Great customer service I love that they install new windshield wipers for free and put in your new batteries for free.

  colin smith
3 years ago
Vince is the man. Great service, great advice, always a pleasure. Always like coming here when I am in the area.

  William Hahn
5 years ago
Wasted 30 minutes in this store. Two customers including me waited 15 minutes for manager to stop gabbing on phone to approve core returns. I will go to another store next time when I needs parts.

  Eduardo Herrmann
4 years ago
Amsterdam store good store helpful staff. Ask for Kayla. She knows a few things better then the shop boys.

  Linda Vazquez
4 years ago
They replaced my battery & wiper blades in 12 degree weather! Awesome guys working there!

  Brandon Henry
3 years ago
Slow. Not enforcing the Governor's Mask executive order. Some employees were either not wearing a mask or wearing one which did not cover their nose.

  Michael Ridgway
3 years ago
Good place to get some quick parts or just simply some advice and how to take care of your vehicle.