Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Colene Rinier
2 months ago
Friendly, professional service. My vehicle was fixed in about a week after an accident. Looks perfect. Was returned clean inside and out. They worked directly with the car insurance company & rental care agency which made everything so much easier. Only negative I can give is they the updating system that they used via text was wonky. I kept getting texts saying my vehicle would be done on a certain date but then would receive texts postponing it. Then suddenly it was ready a day before I expected but after the original date. I am thinking the system is somehow computer generated because the texts I received were all over the place. That said, the positives completely outweigh the one negative. Would definitely recommend Caliber Collision.
Ryan Paczkowski
4 months ago
Provide a guesstimate when cars will be ready. Otherwise caliber did a nice job.Caliber should Avoid partnering with Enterprise rental car in rio grande while waiting for repairs. They are a scam to get their beater cars fixed by the customer (and possibly bring them to Caliber to fix).Added photo that enterprise claims was done on calibers propertyOr in my possession (I park in a secure indoor lot where the car sat- cameras didn t pick up any dent). Caliber- Pick your vendor partners wisely.
R M
2 months ago
I am exceptionally pleased with my repair experience. My advisor, Victoria, kept me informed of every detail. I got my car back 8 days earlier than projected.
Talia Branda
2 months ago
Caliber in Rio Grande did an absolutely beautiful repair job on my car. I brought it to them after a different body shop sent me back messy and incomplete work. They fixed my car right up and it looks beautiful. The professionalism and kindness among the staff was all top tier. Thanks all!
james Bevill
a month ago
Best body shop around. No nonsense and ready to help. Dont go anywhere else but here if you're in the area and need work done. They will get you back in your car ASAP
Ajovan Anderson
2 weeks ago
>>([This is for the Temple,Texas Location; edit 3_26_12:29noon )]]]The Insurance Company that is accompanied with yall seems like they work Rushed, ooverwhelmed and or overworked. First experience was not a grand warm welcomed, confident, comfortable experience. I honestly feel like the middleman got the ugly end of the stick.. i.e all Caliber. I do apologize on my behalf for being so angry with the staff/team you have. They did an outstanding job in claiming me down and gave so many suggestions that it changed my mood bunches. I would have had a mannerism if it was through another party repair shop.Once again I do apologize CC' stay true to what all do. Keep it up and continuously improve.
TG Mekasha
3 months ago
I had a wonderful experience that was both fast and stress free. I am extremely thankful for Victoria, she was the main person I communicated with during this process and she kept me informed and answered all my questions. Thank you!
armybandchief
a month ago
Simple bumper repair took more than a month. Expected 3 to 5 days. Zero communication. Stopped in personally twice to get updates.
Nadine Sheahan
7 months ago
I wrote a previous review incorrectly. Caliber provided excellent and timely service replacing the back hatch on my 2016 Town and Country Mini Van. The van was sparkling when I picked it up and they made the transition from drop off and my car rental seamless. The office staff kept me updated on the progress of the repair throughout the process. The back hatch looks as though it was never damaged.Service: Body & Trim
J Catinella
a month ago
Keith T was totally transparent and always updating g me on the progess of my repair. Car looks new. Thank you!
John Zimmerman
3 months ago
It was the least hassle I've ever had getting my car repaired because of one simple word communication. They always communicated with me what was going on tremendous service friendly people perfect place to go
Samantha P
10 months ago
We had a wonderful experience with Caliber Collision! The repairs to the bumper and lift gate look great, and you can't even tell where the original damage was. On top of that, they detailed the interior and exterior of our car before we picked it up, which was a wonderful surprise! They kept in touch with us the whole time they had our car and updated us where they were in the repair process. We would definitely recommend Caliber to friends and family!Services: Painting, Body & Trim
Aaron Munoz
a year ago
The Caliber Collision on West Avenue M was great to work with. I was impressed by all of the text and phone call updates throughout the process. They were very responsive to phone calls. Friendly and honest; Victoria was my main point of contact and was a pleasure to work with. Not only did they repair my car like new, but they detailed the outside before returning it to me. It looks even better now than it did before the accident. They were honest with their timeline and even got the repairs done a few days early. Thank you for taking such good care of my car Caliber Collision.Services: Painting, Body & Trim
chris Frame
a year ago
Caliber collision we're very nice. Keep me updated. with every step of repairing my car. I would definitely recommend them.Services: Painting, Body & TrimServices: Painting, Body & Trim
Julie Freeman
a month ago
Excellent service, repairs and my car was ready prior to estimated time.Thank you
Steve Cattron
11 months ago
Had to schedule a time for an estimate, 5 day wait. Customer service was very good. Staff was friendly and courteous. Waited 2 weeks to have my truck get serviced. Probably due to parts and materials ordered. Once it got service it was finished promptly. The job looks almost perfect although there is still a slight wave in the fender. Not very noticeable. The clear coat had a fiber stuck in it. I asked to make sure the new rear bumper hitch connections were working properly. Looked under the bumper and the wire harness was not even connected. The truck was cleaned and looked great. I understand that details are sometimes missed. But to get a perfect score nothing is overlooked. Still I would recommend Caliper Collision.Services: Painting, Body & Trim
Sarah Love
9 months ago
Extremely satisfied with overall experience. My van was cleaner upon return than when dropped off. Work was done beautifully and staff was amazing! The whole process was easy and not stressful at allServices: Electrical, Body & TrimServices: Electrical, Body & Trim
Paul Antrobus
a year ago
Caliber did a Great job on My Truck after the Accident looks like New AgainAnd Thanks To Allstate for recommending Caliber tooServices: Steering & suspension repair, Body & TrimServices: Steering & suspension repair, Body & Trim
enes wetzel
6 months ago
Caliber Collision did an excellent job on my car. You would of never known I had any damage to it. I give them 10 stars. Thank youServices: Painting, Body & TrimServices: Painting, Body & Trim
Lorraine Allen-Robinson
a year ago
All the employees that I dealt with were extremely friendly and knowledgeable. My car was repaired within five days. They made the process so easy for me since I ve never been an accident before I was not sure what to expect. I would highly Recommend this business for your body repairs. I was also extremely happy when I pick the car up they had detailed it inside and out.Services: Painting, Body & Trim
Jose
a year ago
I really appreciated the work and thoroughness of keeping me updated throughout the entire process as parts and work was being done on my vehicle. They provided me with a 2 week turnaround and they delivered on time with quality work. Aside from them being backed up due to lack of personnel I'd definitely use them again but hopefully it's too touch up my paint and not an accident. Thank you for the great workServices: Painting, Body & Trim, Welding
Helen Ernst
a month ago
Staff, service and workmanship was great! I would Highly recommend.
Eric Christensen
5 months ago
Repairs made to damage.. wonderful job...lil adjustment after I recieved my car.. wonderful professional serviceServices: Painting, Body & TrimServices: Painting, Body & Trim
Roberta Bruckbauer
a year ago
Excellent service from start to finish! My car was hit by a flying tire tread piece and the entire front bumper and grill work had to be replaced as well as the radiator and condenser. My car looked brand new when they finished with it. Highly recommend this shop!Services: Painting, Auto engine diagnostic, Body & Trim, Air conditioningServices: Painting, Auto engine diagnostic, Body & Trim, Air conditioning
Nina Bonney
7 months ago
My car was repaired in a timely manner. They handled everything from rental to wash n wax on arrival of returning my car. Excellent service.Service: PaintingService: Painting
Mistrust Loon
a year ago
They repaired my minivan that had been sideswiped in a hit and run. They worked with my insurance company and I had my car back in less time than I anticipated. Kept me informed via text the entire time. 10/10 would recommend and would use again.Services: Painting, Body & TrimServices: Painting, Body & Trim
Jason Jefremow
10 months ago
Very easy to work with! They communicated excellent with us and the repair on my vehicle came out great as well. Very professional and curtesy staff.Service: PaintingService: Painting
Jon Kraus
7 months ago
My truck was fixed and returned quickly. I was informed of the work that was being done every other day or so. It came back very clean!Services: Painting, Body & TrimServices: Painting, Body & Trim
Geoffrey Byrne
6 months ago
Great work. Seamless with my insurance. Would recommend for accidents or just body work. Top notch.Service: Body & TrimService: Body & Trim
Rev. Douglas Moore
9 months ago
I had a great experience. From the time I dropped my car off to when I picked it up. I found the Caliber Collison staff to be friendly, professional, patient and informative. I would highly recommend them to anyone looking to have work done on their vehicle.Service: Body & TrimService: Body & Trim