Pine Belt Subaru Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robin Wanamaker
2 months ago
Tom is always helpful and thorough. Experience always good at Pine Belr.

  Lauren Hoehn
2 years ago
Switched to this dealer for service after having a bad experience at another one. I'm so incredibly impressed. Literally everyone I walked by our dealt with was so friendly and kind. Bill was VERY helpful and patient. I know I needed a couple of major things, but they did their own inspection, recorded it and sent it to me with a very thorough explanation. I really felt like I knew what was necessary to get done now, and I trusted them to do the work. Will definitely be back!

  David McArthur
3 years ago
Tom seems like an accommodating service center manager, but their service / labor charges seem incredibly high. I declined some additional fixes they suggested, including a brake light that was out. I usually change my own brake lights.The person following me to the service center made no mention of my brake light being out when I dropped the car off. When I picked up my car and got home to change the light, I saw that the screws were popped out, meaning that the service center opened the brake light. They did this to check if the light was out? Not necessary at all. Just step on the break.I checked the bulb and noticed it wasn t pushed in all the way. I pushed it in further and the light worked. I m not sure that they loosened the bulb on purpose to justify another fix to tack on, but opening the light and not checking to see if the bulb was loose seems like more than overlooking a basic fix and if that s all that was required, they should have remedied that for free.

  Lou O'Dell
2 years ago
Service man Tom was very thorough, explained everything as it was happening. It was an a.c. issue. My car ended up needing nothing but a free car wash. Well done Tom.

  lseth steinhouse
a year ago
EXCELLENT service..l want to thank Tom and Bill..They are very nice.They took care of all the warrenty issue's and the Mechanics repaired my car like new.. Service: Auto maintenanceService: Auto maintenance

  Erin Ahern
3 years ago
Technician spilled oil all over the engine and didn't change the oil filter, which we didn't realize until we go the car home. Brought the car back and was told a certified technician would look it over (not sure who looked it over the first time). Was told they would clean the rest of the spilled oil but would have to keep the car so they could replace the undertray which got oil on it and was now heating up. Brought car home for the second time and found the filter was still not replaced.Service: Oil change

  m Grippaldi
3 years ago
Mark was a great help taking care of us while we were there. Truly appreciate him. Bill was very informative.

  Louis Maiocco
a year ago
The Maintenance Advisors are knowledgeable and courteous. If they are not sure of the problems they will let you know and get the answers and get back to you.

  The Other One
2 years ago
Saw they removed my review so I m back to say; These are the type of people who convince you to trade your car in saying it has issues when it doesn t. Liars, don t come here.

  Sherie Mullen
3 years ago
They were welcoming and made sure we knew what was going to happen with our vehicle. Did not wait ling to get in. Good experience overall.

  Cindy Flanagan
a year ago
I'm glad we found this dealership for our Subaru service needs. The staff is incredible and the techs are top notch mechanics.

  Jacob prestia
3 years ago
Bob Bamert in the parts department is awesome! Great experience working with him. If you have to get parts from the dealer I would go through him directly.

  scott
4 years ago
Great service and staff love going to pine belt make you feel like part of the family. Highly recommend.

  Roy E. Hudec
2 years ago
A shout out to Bill @ Subaru Service for being such a professional. He cares about me and my new car. Pine Belt is the dealer of choice for me.

  Marlon Hudak
2 years ago
First oil change on my 2022 subaru outback wilderness. So far so good.

  Sal Ordino
3 years ago
Very courteous and performed the service to my car very quickly

  John Gery
a year ago
Just plain great service

  Charlie
4 years ago
Expensive service vs other dealerships

  Malkiel Hefter
2 years ago
Parts Dept is so helpful.

  Paul Wiggins
2 years ago
Fast,complete,friendly service

  Janice Karwoski
2 years ago
EXCELLENT SERVICE

  Juan J Fern�ndez
5 years ago
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