Buy Wise Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex Makaj
5 months ago
Worst customer service in the world I call to order a injector for car yesterday the dude on phone was nice. Today I come after work to pick it up I was literally circling the area because the person on the phone goes "I don't know what your around but we in bishop street" and hangs up. I'm asking him where the entrance is and it's a totally different block I get to bishop street need to stop and ask 4 different people about the auto parts place because they don't know. Cmon man I'm not gonna have a car for another weekend and I need to drive to work in CT. Just because u don't wanna deal with a customer at 4:45 by th3 time I figured it out everyone leaving and screaming "we closed!" Very arrogant. I wouldn't deal with them if the part was free at this point. The guys doesn't say "our address is here but the gate is open on a whole other block and the building doesn't say car parts or it's next to the mental hospital across the street...... be A LITTLE HELPFUL ????? THIS place is def NOT CHEAP the price is the same at every autoparts store that's open till 9pm

  charles humpfrey
7 months ago
I have been going to Buywise auto parts for a very long time I went in there for a part not sure what the name was my mechanic gave it to me some sort of actuator or valve , I went to the counterman on the left I didn t catch his name and handed him my old part but after 5 minutes of trying to find the part he kind of commented we don t stock it, he and the other counterman next to him started googling the part for pictures online these countermen seem new in there, but another counterman was walking past them and seen my old part and said we have that its like $56 he tried to show them where to look it up but them seem lost so he took over their computer and looked it up and showed them, all in all it was the correct part and in stock for $59.99 this counterman been at Buywise auto for a long time when I go in there he s always there but not in retail side I assume he s the first counterman on the right it s great to see some of these older guys still at Buywise and actually know how to find parts up by just looking at the old part I didn t catch his name but I think they said it was Ron or Ronnie, I wanted to thank him but he seemed to busy on the phone calls, got my vehicle is up and running fine now!.

  Anthony Butler
a year ago
Place is like a cheat code in the Matrix when it comes to car part acquisition. It is a hidden gem in Jersey City. I had to source a part very quickly for a vehicle and had no luck anywhere else. Buy Wise had the part at a great price with excellent customer service. I will advise everyone to check Buy Wise for their automotive part needs moving forward.

  Alex Ross
11 months ago
Called to get a quote on a part and had the worst experience. Tom was very rude. I told him multiple parts I needed and he kept talking in circles then hung up on me. I called back and he hung up again. I ll try a different location but Jersey City is completely unprofessional. I guess it s okay these days to hang up on customers.

  Mohamed Zafer
a year ago
The employees and the branch manager are also liars, dishonest, and have no trust, so deal with them carefully, and this is my problem. That on Tuesday, February 21, 12:30 in the afternoon, I went to the Jersey City branch to retrieve an auto part that I did not need, I had bought it on February 14 and asked to return it, and when I entered the branch in Jersey City, I was greeted by two front office employees sitting in the far left, and after half an hour they said we can't get it back and we have to go back to the manager and when they came back from the manager they said: you have to go to the Union New Jersey branch to get the $36 back only, and when I came to the Union branch they said you could have got it back in Jersey City, so why did they make you come this long distance under the pretext of the difference in stock, and this is not true and unacceptable,

  Rovain Sobers
7 years ago
Great place to get all your auto parts needs. They also do delivery too...

  Bernard B
a year ago
Great great great company. Was looking for some brakes that were hard to find found them at there jc location. They just earned a loyal customer.

  Beshouy Meawad
a year ago
Staff is very friendly and willing to explain anything to you you will not be rushed or given the wrong part only down side some times they don't have the part on hand and have to wait 24hr but it's reasonable

  IRFAN FAROOQUI
a year ago
Mr Andrew is Acceptionally Good at work n Customer service.Prices are Cheaper than the market.HIGHLY RECOMMEND.

  Alex Alno
7 months ago
This is a place has all what your automobile wants, like batteries, breaks, it's a wholesaler deales mostly with mechanics businesses.

  Gilberto Doran
2 years ago
Best customer service I've ever experienced. Best prices and selections I've seen. I just wished that they would be open a little later so I don't have to wait until Saturday to get the stuff I need.

  tito rodriguez
3 years ago
Worst place to buy control arms, 1yes warranty, control arm went bad in 7 months didnt have time to bring it in into it was passed that time but called them to let them know before hand. Whichvatbthe time there was a back order on control arm so I ordered new one from prostock which has had no issues.

  Vivian Barnett
a year ago
Never went they don't answer their phone and when they finally did that didn't even say hello they hung the phone up on me. They won't be getting my business.. I sent to auto zone.

  kevin hollins
a year ago
It's ki d of tight to get in on a one way street then you spe d around in parking lot to get to dock.you can spend the night on the one way directly in front of gate

  Rob Haywood
4 years ago
I called Buy Wise to see if i could get 2 steel rims for my jeep Liberty. I told the sales rep what i needed and he hung up on me. I tried again thinking maybe i got disconnected and he hung up on me again. I guess if what you are looking for is not worth their while they dont even want to talk to you. Thats no way to do business. I would think the sales rep would at the very least just say "we dont have what you are looking for"

  Chevy Gaming Entertainment
4 years ago
Really great place for all your car parts. Staff is great. Shot out to Andy for helping me choose the correct parts for my wife's truck! Definitely recommend this place.

  ahmed Elbasiouny
a year ago
Worse place . I bought throttle body and it was not working and they refuse to refund me and also don't have stock to change itBefore you buy something from this place think again.

  Yolanda Ortiz
5 years ago
I had this one gentleman told me go to Buy-Wise Auto Place off of Grant Street I didn't quite find it at first but when I did people were nice and the prices were right however I think that they should have a website for everyone not just for people that have an account with them cuz I'm one of the ones that like to shop around and if somebody tells me to go to a certain place and they give me a good price they got me

  ellsworth taylor
a year ago
Lots of parts was doing heating work there have never bought anything from them.

  Jose Braxton
5 years ago
Great place to get any car part from never not had a part for my car or truck and if they don't have it in stock it will be there the same day.... Thank you I appreciate you guys....

  M
3 years ago
First time in Buy Wise.I carried in the old cable off my vehicle. Sales rep Anthony Padilla (that's what my receipt had on it) helped me. Even under covid restrictions Anthony still found a way to make sure that my cable matched up with the cable he had in stock. Thank you Anthony and Thank You BuyWise.

  KEVIN TUCKER
a week ago
Great

  Vicky Bonilla
5 years ago
I always go there because they have good prices and they help. But I have been lucky to have the sales man by the name Greg help me he is the best, very respectful

  Felicia Kim
8 months ago
The salesman Sean was very friendly and helpful.

  tyshammie cooper
a year ago
Great place for car parts, but they need to warn you that the place looks abandoned! The staff is great at helping you!

  Marisol Almonte
6 years ago
Excellent customer service, everything I need was available, smooth service very knowledgeable crew.... I WILL return. I recommend this place very highly ...

  Mark Avonti Hicks Sr (Phoenix)
2 years ago
Gave me the wrong parts twice , And they're too expensive....don't get me wrong the service is excellent ... Go to advanced auto and save yourself the aggravation

  daniel guyt
a year ago
Great ace for all your auto needs. Staff are knowledgeable and courteous

  Mr. MaLiK
11 months ago
They have all auto parts and very reasonable

  Carmen Mercado
a year ago
They always have what I need and they are very professional and friendly.