AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  heymanporto
4 months ago
Jorge was horrible refused to help didn t want to remove battery said it wasn t his job although his co worker just did one. He did not want to let me use the tools to remove battery nasty attitude

  Pablo
3 months ago
Is fine but it over crowded if you go for read the code or battery check better if you go early siempre hay Mucha jente

  JULIAN FELIPE PACHON SALAZAR
3 months ago
Bad attention they don t pay attention to you don t come to this autozone it s the worst I was standing in line to make my payment 24 minutes and no one attended me and the ATMs passed in front of me

  Rosana Jalim
4 years ago
I broke down on the road but managed to end up at this store.. they had exactly what I was looking for.. what was even better was that I rented a tool box and changed the part of the vehicle right in their parking lot.. the associate came and check the vehicle to make sure it wasnt a battery problem.. I finished under 2 hours.. and was up and on the road for my 9 hour long journey..

  S Plummer
a year ago
So the associate ny the name of Chris went above and beyond to ensure that I and my family who were shopping with me received the best possible customer service possible from offering towels to clean my hand of oil to allowing my daughter to use the facilities and ensuring that I had the right tools and products to complete my repairs , Great JoB Chris !!! Keep up the excellent customer service !

  Orbital
5 months ago
Left me in hold for 10 when i asked if they had mass air flow sensor cleaner

  Scooby Doo
6 months ago
Mfs don t know how to answer a phone I d give them 0 stars but u can t

  Jenifer Mendieta
9 months ago
Please do not go to Leodan G for any assistance at this Auto Zone as he is a bitter old man who hates his job. All he does is give a nasty attitude to his customers and pretend to know what he is talking about. He should think of getting a new job if he hates this one so much!

  Alexander Ni�o
8 months ago
Leodang excellent service. Good worker and so kind and nice guy! Thanks for helping me out! Appreciate

  Antonio F
a year ago
Warranty. .Please Check if your warranty for your battery it's still active..Bought car battery, couple days after returning the old battery ,they told me I returned my new battery , I wasn't not even in the system , Someone returned my battery???? I told clerk but my battery it's in my car.. he reply , No your battery. If you have any questions just hit me up.. Why Store returned my cash purchase, they didn't,, Not to Me...

  Clement. Amg.
4 months ago
Bad customer service and worst of all, no restroom for customers

  John Glez
a year ago
Honestly don't know how to feel about this place, employees are nice, but the wait time is ridiculously long, if you have one hour to spare you will be satisfied, otherwise you will be annoyed, additionally I bought a $180 battery for my honda civic without a guarantee because I didn't give the cashier my phone number (because I repeatedly told him I had forgotten my cellphone at home) to which he replied "no warranty!"

  Darlene Araujo
a year ago
Horrible experience!!! If i could rate 0 stars i would. Fernando A he said he tried to make my problem easier by saying bye and not even bothering to hear what was wrong with the product and why we were returning it. Horrible customer service overall just to leave early because he wanted to leave within his 5 mins before his shift ended

  Joe Lozano
10 months ago
I called for an oil cap for my wife's car, the guy was very helpful on the phone and also when I went to pick it up. They're always helping people.

  Jersey Strong
2 years ago
The reason I give them three stars. It's because almost every time I go there to buy something it's in the shelves. The only reason I did not give him a higher rating is because their prices are too high. You're supposed to say money when you go to these places to buy auto parts or for example like Marlboro mystery oil.

  Angel Ramos
2 years ago
For the life of me, I can't comprehend why it always takes a long time to have staff charge you for your purchases.It's not one single person or an isolated time; for years I've been shopping here and it always seems as if they have other matters to take care of while I've been at the cash register.I purchased a car battery yesterday and while I am grateful that staff installed it for me, I can't help but wonder why the transaction took so long, and I'm not talking about the installation itself.I also realized (after purchasing the battery), that they charge batteries for free. If I would've known that, I probably wouldn't have had a need to purchase a new battery.It's as if somehow, they're doing a bait and switch scheme.

  Makarios Doro
a year ago
I called to see if they have my parts a lady answered and said i dont speak english only Spanish i asked if anyone else there spoke english she said no and hung up in my Face!!!

  Melanie L
2 years ago
horrible service by the lady at the register!! how is it possible to go for battery help for a carkey and according to her you guys dont provide that service mind you my sister went there couple days before and luckily there was someone else who did their job and changed her two batteries for the key unlike a lazy employer that didnt wanted to help with that being said this place lack of customer service

  Alejandro Pedroza
3 months ago
Good & fast service

  Jenny
3 years ago
When I went to replace my battery they replaced it with one that had the wrong amount of amperage required for my my car. Took them forever to do this service. I went months with car issues due to this without realizing their mistake. When I called them (kept me waiting on the phone for 1 hour) to ask for a replacement as I had bought basic 1yr warranty for it, they claimed they did not have my record in the system. Who cares?! I did not have the receipt so they said to take the battery back and they could see what they could do. If the only way to know if I had warranty was with transaction receipt, what the hell where they going to do when I got there! Waste of a ride to get there with the battery for them to tell me without the transaction receipt they can't give me a new one. I even offered to give them the serial number of the battery. No, they said, I had to take it back. I was about 2 hours away!!!! It's a bunch of kids working here...their service is horrible.

  AQUA VISION
11 months ago
Good location. Service is good. Only issue is always short staffed even before pandemic.

  Jermaine Jackson
a year ago
0 stars I came in this store to purchase 2 wiper blades after waiting in line for a half hr to 45 mins and Allan or whoever refuse to take my money and honestly I think he was profiling me I need corporate # horrible.....I felt humiliated

  Roger Ellsworth
a year ago
I just go past the place I don't go to the shop because I don't have a car but I know most of the employees there and they are very generous

  Bobby Bass
a year ago
Went to Auto Zone for 2 batteries and was a breeze since what I needed was in stock

  Ronnel Connor
a year ago
Excellent service! Came in to charger battery, it was no good so bought a new one. One of the guys changed it for me (they dont have to, its a COURTESY) in a matter of minutes!

  John Genius Brown - Foreclosure Specialist
4 years ago
Clean and organized. Employees were polite and helpful. Just were not enough people working to handle the amount of customers. Long wait for someone who knows what they're looking for.

  Julian T Perez (humer101)
a year ago
Jose was exceptional thru the phone and personal; he got me the battery I needed without any problem

  Jose Alfaro
a year ago
Terrible experience ce with Alex, he doesn't have patience and he is very rude,he shall be terminated ,I'm not.gonna do business

  eliecer ruge
9 months ago
Joel n and Ilka the managers they provided me a great customer services

  Professor
4 years ago
It's convenient to have an auto parts around you but the customer service here is terrible. Plan to spend at least 30 mins to be helped. This place is understaff.This store, two years later continues to employee rude workers. The new guy by the name of Ishmael was very rude about a price discrepancy telling me I should learn how to read. Sale signs show price for two but not for one, creating confusion and deception borderline false advertising.I wish the CEO could take a look at this horrible store and the way it treats its community members.