AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jacquelyn Fagan
2 months ago
I had a battery changed there about a week ago. Chance (I believe that was his name - I forget already) provided great service even though it was dark and cold and the battery was a little difficult to remove and replace. The manager was also very friendly. Thanks for all your help!

  Cat Dez
4 months ago
Naiquan was super helpful- from helping me to locate the right headlights for my car to installing them while being extremely polite and professional to me as well as customers in store and on the phone.Auto Zone is lucky to have him as an employee- top notch service!

  Ann L
3 months ago
Phil is the best. He went above and beyond for helping me get a battery for my Kia Soul. Unfortunately, he couldn't change it for me, it's a Kia issue, but at least he took a look at my current battery and explained why.Great customer service, Phil, and to the manager, please give this man a raise!

  Kenya Ouko
a year ago
The guy's was awesome Sergio is the name unfortunately who I can remember installed my Windshield Wipers. I can't remember the other guy name. I bought some Windshield Wipers for my car, my friend recommended this particular AutoZone because she comes here often. I like these few things that I could design my car.

  Jorden Haltmeier
11 months ago
Gabriel the manager and phil c employee were absolutely helpful and amazing customer service!!! I will always come to this Edison auto zone location!! They were very helpful when buying brakes and rotors and the had some in stock but the other the had to order from another location but for my convience which is amazing they are going to have the parts I needed being delivered to this Edison location for pick up THE. NEXT DAY !!! I am ver please and had a great customer experience here !! So then today 5:1 my breaks and rotors we re in a the exact time they said I also needed assistance with my wiper blade and the employee Rocco f actually asked I needed assistance putting on the wiper blade and he did it for me which is awesome great customer service love this auto zone

  Deon
2 months ago
Joseph was extremely helpful when giving me a hand with a light issue I was having. He was professional, ready and willing. This is the autozone you want to go to. Long story short. Go here

  Breanna Jones
6 months ago
Gabriel and the lovely woman he closed with tonight were AWESOME. Went well and above beyond the call of service. I so appreciate all of their help and patience today, will definitely be only coming here knowing the kind of service that s provided. Thank you both!!

  Alex T
6 months ago
I had a great experience at AutoZone on Route One in Edison. The staff was incredibly helpful and knowledgeable, making it easy to find the right parts and accessories for my car. The store was well-organized, and they had a wide selection of products. Whether you're a car enthusiast or just need a quick automotive fix, I highly recommend this AutoZone location for its excellent service and selection.

  Jamiles Collado
5 months ago
Laura was very attentive and helpful ! We went a few minutes before closing because we needed parts in order for the car to turn on and she stayed longer to make sure we got the car to turn on and home safe.. This Autozone is my go to place.We highly appreciate Laura's help. Thank you !

  Kalandhar Ajju
3 years ago
Excellent service and they helped me to install the wiper blades.Thank you !Would definitely recommend!

  asparagus lame
a week ago
Thanks a lot For the help Autozone and Team, especialy Ms. Laura.

  John Rivera
a year ago
Love the store manager Rebecca and the co worker Laura so helpful Laura saw that I was looking for a hot wheels for my daughter and she found it on her truck restock day and bought it for me and came all the way to my job and gifted it to me without expecting anything In return. There are still good ppl in this world god bless all the ppl that work at that store thanks guys

  Daniel Eleftheriou
5 months ago
AutoZone was great They ran the OBD reader on my van and told me exactly which spark plug was misfiring, which is what I needed to know.

  Michael Greer
9 months ago
Went in a few months ago to get a battery replacement, and the old Asian guy behind the counter was so clueless I had to just walk out. I purchased my battery across the street at Advanced Auto. I went in there again to buy an A/C recharge this week. I know exactly what my car needs. The same Asian guy behind the counter just pushing me to buy a product I do not want. Then he says out loud It s not my fault you don t know how to use what I m suggesting . Lol dude, I don t WANT what you re pushing on me. I walk out to my car, and another customer comes out telling me that the Asian guy is cursing non stop about me. Rather than wasting my time/energy to go back inside, guess what I did? Yep, drove right across the street and bought my A/C supplies at Advanced Auto where there was ANOTHER customer that came from Auto Zone! Don t waste your time or money coming to this place. Go directly to Advanced and skip the hassle

  Tatiana Hernandez
9 months ago
Great customer service they gave me good recommendations for a product that I was looking for , some items were on clearance with stickers all over the place but unfortunately the items were not available no more. Gone. Moderate prices and check engine light service available also for customers.

  Rickey Scott
8 months ago
Laura z displayed excellentCommunicational skills and knowledgeable skills also.Most employees should be like this.good work job well done.

  Matthew Sato
a year ago
Went to buy a new battery on 3/24/23 and the man who helped me was super nice and even went so far as to check the warranty, and it ended up with me getting a brand new battery for free. Super friendly staff and the reason why I ll be coming back for my car needs.

  W. A.
8 months ago
Laura Zanfordino was able to help with a battery issue. She was so helpful I appreciate her assistance. Autozone is lucky to have such a great employee like her.

  Susan Semcer
a year ago
Thank you Rebecca!! My service engine soon light was on and I was told Auto Zone does a free diagnostic. She was kind enough to hook up my car and print out the report for me. And when the report read that it was an issue with the gas cap, she came out and checked that and tightened it as well. Thank you so much!! Awesome service!! Saved me $190 had I went to the dealer for a diagnostic.

 
4 months ago
disgusting service low level of service the workers are very rude and incompetent

  Kristoffer Panahon
a year ago
This is a good shop. It s run by a man who is knowledgeable and helpful. The rest of the staff reflects that, because they re nice and helpful. Good vibes here. It is what you want out of your local auto parts store. Nothing more I can ask for.

  Stanley Wu
a year ago
If you see Rodney, say hello to him for me! Rodney is a fantastic manager. He s very genuine and knowledgeable. I don t typically post reviews, but he made my trip to AutoZone that much better. Wish there were more Rodney s out there!

  Orlando Velazquez
a year ago
Best place to buy your vehicles needs. The staff is very friendly and knowledgeable. Rebecca went above and beyond installing a new battery in my fiances vehicle. Wouldn't even accept a tip. Oh and I love even more that Autozone gives a discount for veterans. I'm a customer for life!

  Luna Banegas
a year ago
My battery needed to be changed and it was almost 20 minutes to closing we were worried no one would help us. But Rodney was there to the rescue! He was happy to help and we are grateful for his service! Thank you

  Alex Caraballo
10 months ago
Store hours are from 7:30 am to 10:00pm I was there at 7:30 and the lady refused to open the doors. She said to wait an extra 5 min?? I start work at 8 and needed something for my car asap. This is non sense!

  Sophia Zucker
11 months ago
Becca was super super nice and accommodating!!! I came in not knowing up from down and she got me everything I need! Fast and easy

  Kevin Honan
5 years ago
Shout out to Gabriel who earned a huge amount of loyalty from me today through quality, honest, forward-thinking, customer-minded service.Seeing they were open until 9pm, I called them in desperation after wasting an hour of precious end-of-day time at a competitor, trying to fix my wife's car before work tomorrow.As I began asking a string of questions to avoid the service trap I just barely escaped at the competition, Gabriel quickly assessed what was going on and insisted I come in as soon as possible. He explained how he could help and directly addressed my concerns about my last attempt to solve the problem. He set a clear expectation about the time it would take and potential results.He was very flexible and accommodating of my now extremely limited schedule for the evening. This allowed me to tackle other important tasks while they did their assessment of the issue.They found the core problem with the part and relayed why it needed replaced. They were able to explain how it happened, how to avoid it and also good, low-cost ways of making the replacement last a lot longer. This was all done within my modest resources due to the onerous budgeting of the winter holiday season.There's no question of where I'm headed when I need something else. These guys are great!

  Freshstart
10 months ago
The manager mrs. Burgos was very rude and short with me. When I went there she made me feel like I was disturbing her. I'll stick with AutoZone

  erica scottbey
2 years ago
I had to return several parts I received in error from another store. The 2 ladies working were very helpful and knowledgeable. Although the system was not operational as it should have been, the 2 ladies working did everything they could without me having my receipt. I only remember Jenny's name. There's an elderly man working there who is not as knowledgeable and he moves very slowly. If you pressed for time or have something like a complicated issue, see someone else.

  TAM NGUYEN
a year ago
This is the first time I posted my review at the store. The manager and Neva, Jen...are very care of the customer. No guys are around to replace my car battery. Neva steps out and take the job, Jen gave in her hand. Thank you for all your assistance. Tam