NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Kradoska
5 months ago
This is a quality organization.Great service. The knowledge of people here is excellent . The same people work here , not new hires every other month. The parts are the best. I have repaired both of and new cars with their parts.

  Xikari x
6 months ago
Do not go to this location, I tried to get a job here and The manager Mike was extremely unprofessional. He sent me an offer letter which I accepted, but they messed up my name on my legal documents and he said he would fix it. He did not fix it and instead gave the job to someone else, leaving me in the dark. I repeat Mike is very unprofessional do not go to his store.

  Edscorpio Angle
9 months ago
Just so that everyone knows, Napa Soto parts stores are not your typical auto part store, so you won't be going leisurely up and down aisles of wonderful enticing item, Napa is basically a counter where you mostly go pick up and order you placed online, yes, you can walk in and ask for what you need, they'll look it up and if you're in luck it's a happy forever story. The five star review is basically for the service they provide but it also depends on your due diligence.

  PHELMS
11 months ago
Online ordering is a waste of time.1.) The store employees can't look up any order from the online system2.) They "failed" to deliver my package, on the same day that Fedex/Amazon and USPS were successfully able to without any issues3.) The store rep basically didn't want to do anything and I had to force him to cancel the order.Insanity.

  Luis Gonzalez
9 months ago
My experience with this particular location has been hit or miss. As in all service industries it boils down to the customer service provided. Some service techs go above and beyond while others just do the minimum required.

  Alaina Warner
7 months ago
Rude as hell. Go to the Napa on Church Rd, they have awesome customer service and have a shop on sight if you need any work done on your vehicle!

  chris pietrzak
3 years ago
We have been dealing with these Napa associates since they were located in Morestown prior to move to larger facility and I must say service is impeccable. All the associates especially Vernon and Mike have been outstanding. I couldn't keep our business running without them for sure! keep up the good work and look forward to years of good service in the future.

  James O'Connell
2 years ago
All things went well and the people were pleasant. Thank you!There was one negative...I couldn't find the building because there's no sign and the door is somewhat hidden by vehicles. That's not sarcasm, just an observation.

  Michael
3 years ago
As soon as i walked in the associate was not friendly. I walked in with a trans slip yoke and universal joint caps for size, explained that needed a universal joint with two different cap sizes for a custom car and he shook his head and was arrogant like it was a burden. He needed a base vehicle to start the look up, so I gave him a vehicle application for the driveshaft, he then tried to give me the universal joint for that vehicle and told me I cant get a universal joint with two different cap sizes, first time at this napa but never had an issue from napa before for a parts need like this.

  Jim Bowersock
a year ago
Great service and have more in stock than most stores. Napa is geared more to professionals and knowledgeable buyers. This store is my go to store for almost everything. The staff is great

  Kam Ak
3 years ago
Zero star for big beard dude at the counter. Five star for NAPA. When U dived to them, makes 2 1/2 star. Counter guy should be more friendly and polite.

  Mashail Kadhim
a year ago
I called day before about oc2 he give me price and next day I drove about 40 minutes when I arrived he give high price bad experience no good customer service

  Christopher Belmont
2 years ago
Not very friendly, however, wasn't looking to make friends. Asked for Wix filters and got Napa filters. Not the cheapest either. Go on payday.

  Len Larsen
a year ago
NAPA had all of the parts I needed. The staff is knowledgeable and professional. Great experience.

  Rutledge Phillips
3 years ago
Completely set up with prepared obstacles for spacing. Knowledgeable associate was very helpful. Informative and useful information helped me feel welcome and satisfied.

  Tibor Kov�cs
3 years ago
I arrived 5:57 the door was still open but the big beard guy said we are closed. Was quite rude.I'll change my store!!!

  Kole Osin
3 years ago
Great parts poor service...next time I'll have my local napa order it in...

  Derek Mitchell
3 years ago
Jeff the counter salesman is and was VERY IGNORANT WHEN I WENT IN TO STORE!!HE NEEDS TO BE TALKED TO BY HIS MANAGER!! Jeff was VERY RUDE!!!NOT KOOL AT ALL TO TALK TO YOUR CUSTOMERS THAT WAY!

  no no
2 years ago
Repeated bad service. I try to avoid this store at all costs unless I m desperate.

  Richard Cruz
3 years ago
If your looking for older car and truck parts, They can help u. They have it or can get it.

  Christophe Willits
3 years ago
Great spot, bit of a hidden gem. Awesome service. Can't beat it.

  Daniel Vuono (mech130)
4 years ago
Had the parts I needed for my daughter's Subaru. Just that simple

  Fode Sylla
3 years ago
They doing great job at that warehouse everythings for cars

  Charles Whitehouse
3 years ago
Did not disappoint they know their stuff

  Andrew Kelly
5 years ago
Great fast service and friendly people !

  Donald Taylor
5 years ago
Had the part I needed that no other part store had

  latoya powell
3 years ago
Only place with part I needed on hand and the lowest price

  Jeffrey s Hagerty
a year ago
You can buy parts here

  Bernie Kudla
2 years ago
Very knowledgeable