Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Asnel Diaz
4 months ago
Came in with a problem, they jumped on it right away and got me on my way quicker than expected. Great bunch of guys. They are a truly professional repair shop.
Benjamin Perez
4 months ago
Great Shop Profesional Mechanics! They have taken care of varoius of my cars and I have never had an issue at all. Highly RECOMMEND!!!
Carly Ann
8 months ago
It s hard being a women going to mechanics, most take advantage, however cross roads is the nicest, best mechanic shop I ve ever been to! My dad worked for them for years, (hes now passed )I of course still go to them for everything I need, what I love is they explain to you exactly each and every thing which helps so much since I don t know much about cars, they are very caring and nice people, this is definitely the place you want to go to bring your car! They will never take advantage like others do. They even work on carteret police cars so that right there tells u how great they are ! thank you Jared and bill for taking care of all my car needs! :)! I will always recommend you guysServices: General repairs & maintenance, Auto maintenance
Shannon Conlin
a year ago
I went to Cross Roadz with an electrical problem on my 2013 Ford Focus ST. When I would drive my car, after a random amount of time all of my electronics in my car would turn off quickly one by one. It was really bad because my power steering and literally everything electrical would turn off completely and as soon as I would pull over and idle my car, everything would come back on. I called them pretty last minute on a Saturday and they were nice enough to squeeze me in to take a look at it even though their bay was full. Bill was really nice. They were testing my alternator and it was testing fine at idle, but then Bill suggested to rev the engine and that s where they found the issue. Every time it was revving at all, the alternator/battery would drain. But as soon as it idled it would charge back up. So they refurbished my alternator and got me my car back on Monday, because I was in a rush to have it back. So they were super nice and accommodating and professional and helpful. They were very transparent with me and took the time to listen to all of my concerns and they helped me out with saving some money.
Thomas Coghan
6 months ago
Just picked my truck up from crossroads,not only did they fix my issue of a banging around sound which I believe was due to a bushing issue in the rear,Jared looked into further issues that need repair and noted them for me.The pricing was very fair ,the timing of the work couldn't be any better and through a friends recommendation I now how a dependable affordable mechanics shop..Thank you Jared and crew.
Angel
a year ago
I only have one car, and had a big problem going on with my turbocharger. I needed some light fabrication work, and with so many shops around turning me away for various of reasons; cross roads took me in immediately. They delivered greatly, we re very cool, and with great price. The customer service was wonderful from the moment I made the first call to the moment I pick up my turbocharger, they even went out of the way in giving me an extra part with it just in case. Would definitely recommend anyone to get their service done there!!Services: General repairs & maintenance, Auto maintenance
Dilip Tiwari
11 months ago
I really liked the friendly nature of staff and honest advice they give. My Car got stopped in the way and they did inspection of it and gave correct advice. Knowing my circumstances they didn t charged much and gave advice for next set of steps. They also won awards for their service in Carteret NJ area. For any auto problems give them a chance. They also have some parking spaces available. Thanks
Daniela Gomez
4 weeks ago
Super caring, they go the extra mile checking everything for you ! 5/5 for sure
lorenzo orsi
a year ago
The guys are crossroads are great. Replaced my wife s cars engine and got it back up and running in a short amount of time! All around excellent job. Have been taking my vehicles here for almost 10 years and have always had a great experience.Service: Engine repairService: Engine repair
Luis Rivera
5 months ago
Reliable, Honest advice given and great turnaround on work. My F150 is running well . Thanks guys !!!
Henri Skiba
11 months ago
I had a local mechanic improperly do my calipers! My truck broke down and they pointed out tome not one bolt was properly tightened orvreplaced!Their price was fair and affiradae!! Service done the same day!! I feel comprysble not being a car guy bringing my vehicle there!Service: BrakesService: Brakes
Eric Schwartz
a year ago
These guys are the best! You get quality work at a fair price and excellent honest customer service. Crossroadz mechanics get to the root of the problem quickly to find the best solution for their customers. I have been bringing my 2 cars there for many years and have recommended Crossroadz to my friends in need of a great mechanic. Thanks guys for the awesome work! It s great to have a mechanic you can trust.Services: Transmission, Engine repair, Brakes
Chanel Borduin
a year ago
I just moved to the area and am so happy and relieved to have a found one of the best mechanical shops for my car! I was handled with the best customer care, they have great hospitality here!!! I will be coming to this shop for all my services :) if you re looking for a mechanical shop for your car, this is the one!!Services: Tires, General repairs & maintenance, Battery, Oil changeServices: Tires, General repairs & maintenance, Battery, Oil change
Susan Izso
3 years ago
I was so very fortunate to be told by a friend to take my car to Cross Roadz for an oil change. Since that first time, I have gone back for different things to be done on my car. Bill and his Son, Jared, are a fabulous Father/Son team. They are very honest, everything is always explained in laymen s terms regarding what needs to be done with my vehicle and they are very fair with their pricing. They will work with you on any level and I feel that I am treated like family when I go there. A friend of mine is now a new customer and she was extremely pleased with all the work she had done. I have been driving for approximately 47 years and Cross Roadz, is by far, the best auto repair shop I have ever had the pleasure of dealing with. I will always come back for any repairs I need done. Thank you Bill and Jared for having such an excellent business and running it the way you do!!!Services: General repairs & maintenance, Electrical, Brakes, Oil change
Clarence Jackson Sr
a year ago
I started out as a customer, but we ve evolved into a friendship. They offer competitive prices and they re damn good mechanics!On June 23, 2021, I dropped my car off to get my brakes done. Not only did the repair my brakes, but suggested that I get the oil changed and two new tires that was needed! These guys are great at what they do and are also honest.June 1, 2022, I needed a battery but couldn t get the car to them. Jared sold me one and made sure that I was to connect the battery correctly. I installed the battery and brought back the old one. Jared checked to make sure that there were no other issues.That s going the extra mile to insure that the customer is getting good service.Services: Tires, Brakes, Battery, Oil change
Dre Williams
11 months ago
If anyone says a bad thing about the mechanics at cross roads auto repair in Carteret nj. They're freaking LYING. THE BEST SERVICE IN NJ. I'VE BEEN DEALING WITH THESE GUYS FOR OVER 7 YEARS. EXCELLENT AND HONEST PEOPLE. THANK YOU GUYS!!!Service: General repairs & maintenanceService: General repairs & maintenance
Brian Kasnowski
a year ago
Amazing... absolutely amazing service and fair prices. I bought a few upgrades for my new Jeep Gladiator and they installed them perfectly, timely, and at a very fair price... Highly recommend this shop.
Giannas Mother
10 months ago
How is a mechanic afraid of getting wet from a little rain while plugging a tire when they work in grease all day?! Extremely condescending and rude!!! I wish we weren t desperate to get the tire plugged for the 45 min drive homeService: TiresService: Tires
Bobbie Sykes
a year ago
I m from Rhode Island and the auto parts store in Rhode Island put the wrong battery in my 2011 odyssey I didn t know it was not the right size think about it. I went to an auto parts store and gave them the Vin number to my van, and they put in the wrong battery, so when we drove to New Jersey in my odyssey after enjoying a nice long day the car began to power on and off as I was driving we were able to make it back to the hotel, but the van stopped and never turned on again I reached out to a friend from NY his brother lives in JERSEY they referred me to this place, by the way, all this is happening late Saturday night and I had to be back in Rhode Island on sunday . from Rhode Island I called Jared and he assisted me the entire way. My spare key was in the van. However, the hotel manager had locked my van to keep it safe jared and his staff managed to get to my car open it without damaging it get it back to his shop, replace the alternator and battery and call me by Tuesday afternoon to come pick my van up and store it until Wednesday when I was able to pick it up amazing I ve never had such a turn around time it s usually give me a couple days to get the parts and then give me like a day or so to install them. I ve never had a 24 hour turnaround time. I was joking with my father saying damn it sucks that every time I want my car repaired I now have to drive all the way to New Jersey.Service: Battery
James Rodriguez
a year ago
No complaints, great service great people. Fair and honest. Very detailed they explain and walk you through your entire process with your car repair.
Souhaib Laib
a year ago
Beside the guy is so rude. He charged my friend to change a tire 186$, 40 $ for laborAlso the tire seems used but he kept telling us it's a brand new tire.So expensive and not trustful I will never recommend this place
Idamiz Roman
2 years ago
My friend was recommended to try this place. We went and she was absolutely happy with their service and price!! She needed new tires, oil change and sensor replaced. Thanks for helping my friend and not overcharging her because she was a female!
Dakota Cordova
4 years ago
First and foremost, I want to give a HUGE shout out to the guys at Crossroads Auto! Jared and his father went above and beyond to fix my Jeep Grand Cherokee. I put off fixing my car for the longest time, due to the fact that I was nervous about the potential repairs on my car due to the history of the vehicle, but without question, this was the best shop I've ever been to. They were super honest about the repairs, gave me great prices on the repairs, and made me feel like my Jeep was undeniably in GREAT hands. MANY MANY THANK YOUS are in order, will definitely be coming back to handle maintenance on my vehicle!! 10/10 would recommend, I'll definitely be telling my friends.
RExx Huncho
a month ago
Treat you like family here you re vehicle will be in good hands
Artlee King
3 years ago
I have been taking my cars to them since i moved to the area. Jared and the team have been not only patience but very fair with pricing as well as transparent when i comes to the actual repairs. If something needed to get done but could wait they are upfront with those details and work with getting your car up and running as quickly as possible.Services: General repairs & maintenance, Oil change
Susan Soifer
5 years ago
Love the guys over here! Bill and Jared are great!! I have been using them for years now, always get my oil changes with them, and have had other work done as well. Highly recommend this shop if you want amazing service!!
Fatgh6s digFace
3 years ago
Jared and his team were very professional and up front about repairs needed on my vehicle. They also presented me with other issues I was not aware of but told me it wasn t an immediate concern but should some time down the line address the issue. They are very friendly professional and courteous. Would recommend going here 10 out of 10 timesServices: General repairs & maintenance, Auto engine tuning
brianna tota
2 years ago
I pulled off highway with brake issue and called the shop 30 minutes before they close - coming here was a lifesaver. Bill went above and beyond to ensure I will have my car back on the road before they closed for the day. They drove out of town to get the parts needed and repaired my car in under an hour. Beyond grateful for this team and how much they went out of their way with my last minute emergency repair. I would give 100 stars if I could!!!Service: Brakes
scott walsh
2 years ago
Great service, and very affordable. The manager took my van in right away, my new tires were installed and i was out in about an hour as promised.5 stars all day, every day.Thank you Cross RoadzService: TiresService: Tires
Alexander Osorio
a year ago
Very nice n honest mechanics i usually doubts some mechanics ,but they really go beyond proofing their work ,it may not look high class but it's diamond underneath it all, no wonder the carteret police trust them . Jared was the reason why I went there in the first place very kind young man good customer service especially on the phone made me trust them by just that one call some people just speed the conversation he didn't ,you the man Jared . Thanks guys, Bill his father is very nice too ,God bless as long as I live around here I'm going to go to Cross Roadz just wish you guys deal with more of my cars transmission n deep motor repairs.i guess you guys are up grading the shop looking better n now working on major engine n transmission problems