Crown Collision Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeff Anderson
a week ago
Pathetic service. They think they are the only business in town. Hiring the handicapped is wonderful, but someone needs to oversee the staff. Absolutely should not be in the business.Less than 1 star

  Bret Crockett
5 months ago
The man at the front desk was very rude from the moment I walked into the door. There was a sign saying estimates by appointment only and had their phone number. Since I was there I went in to schedule an appointment instead of calling a business I'd already driven to. He sighed and threw his sandwich down on his desk then proceeded to go take photos of my car without asking me what repairs I was looking for. When I went out to tell him what I was wanting he acted like I was an idiot explaining that what I wanted wasn't a complete repair. I knew that, but it's a 14 Year old car with other minor dents etc. So I'm not trying to make it like new. He told me I'd hear back from them in a few days with an estimate and so far I've heard nothing. I'll not likely be using them for any repairs and would go out of my way to discourage others from using them.

  K.F.
5 months ago
We've had them fix our paint from a severe windstorm. They were fast and seemed to respect how important a person's time can be.

  Alisha Walker
2 years ago
The best thing about this business is how kind and understanding the staff are. They did a wonderful job with my vehicle. I genuinely appreciate how quickly they were able to finish it, despite it being a tow in, and them being booked up for weeks.

  Nate P
a year ago
This used to be a good place to go to. Now of days a lot has changed. Way overpriced and young inexperienced office staff/estimators, which I believe is a lot of the problem. It's worthwhile to make the drive out of town to somewhere else.

  Forever Keeps By Susan
5 years ago
We have brought cars here several times now for large repairs and small. We have been 100% satisfied with their work every time. They went above our expectations. They are honest and friendly and easy to work with. We highly recommend them.

  Chris Jachimowicz
a year ago
Had my car repaired because of a accident. Crown has great customer service they worked with me the whole time and kept me informed. Also they did a great job fixing the damage as well.

  Loretta Castro
2 years ago
Crown auto really we can't say enough. It's great it's the best. They fixed it. I got it back in a timely manner. They shined n polished. It it's like brand new. Got tons of kudos for that business. Love Lo

  Joriene Booth
3 years ago
Did a great job on repairing the left fender and door hinges. Matched the paint and replaced the windshield. But left streaks on the windshield. ( no big deal, except when we were told they were cleaning the vehicle, you expect them to DC o a good job. But hey, it's a body shop, not a car wash. )

  John Bear
2 years ago
Used to be a great shop, been going there for 30 years. This time its under new management , and its very bad. I wish I would have taken the car to Reno or anywhere but Crown Collision Center. I'am in Fallon but the drive to go somewhere else would have been worth it. Very bad service.Service: PaintingService: Painting

  Shirl Fiset
a year ago
I smashed into a deer and it took out half my front end. These guys did a fantastic job! Looks like nothing happened. Paint is perfect.

  Anita Castrejon
a year ago
Their service was quick and easy. The owner was very approachable and office staff accommodating.

  YongZew YZ
3 years ago
They have good customer service, but I think they charging too much, I needed a dent taken out they wanted $1200, I found someone who did it for more than half of that

  Edward McFeaters
a year ago
I've been waiting for the estimate they promised since my first visit 4 weeks ago. No response. I stopped by 2 weeks ago and they said that they would work on it, still no response.

  Mike Bennett
4 years ago
If you wreck a vehicle and the insurance will cover the repair costs they could be the place to go in Fallon. But... They repaired a damaged rear hatch door for me and left a lot of broken glass in the door. (It's still in there!)

  Grant Moulton
8 years ago
These folks are super accommodating, do great work, are timely, and friendly. They finished my work a day early and went above and beyond. I really appreciated it.

  Patricia Jimenez
3 years ago
I work there it's awesome co workers are great bring your car or truck if it needs fixed

  Jaime Fabre
5 years ago
Great place in Fallon to get your car fixed!

  Matthew Rutherford
3 years ago
Very friendly. Helped to navigate dealing with the insurance company. Straight forward about the damage to my vehicle.

  David Banderas
2 years ago
The service was good. Easy to find. It took about 20 minutes to get an estimate.

  Hal Boehm
4 years ago
They are very good with their body and paint work I know they have worked on my truck

  john christiano
2 years ago
Extremely overpriced. And each person will tell you something different. And mediocre work at best. Just go to rneo

  Joriene Booth
3 years ago
Kept my vehicle for 4 weeks, and still did not fix all of it, that my insurance paid for. Had to take it back.

  Laurian Arbo
11 months ago
Quick and easy. Staff was courteous.

  Steve paladini
2 years ago
Great place to do business with. The ladies in the front are awesome!

  Mike Landry
2 years ago
It was great in and out . 45 mi wait and on my way

  Rita B
5 years ago
Great work, but you have to call to check on your vehicle

  evan ellings
4 years ago
They have fixed for of my vehicles very professional

  Denise Clifford
7 years ago
Excellent service all around.

  Lee Ketten
a year ago
Best body shop in the area