Certified Transmission
4.9 (995)
11005 Emmet St, Omaha, NE 68164
(402) 218-4814
certifiedtransmission.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cherie Juszczyk
a month ago
This Certified Transmission location is the best (110th and Emmet). The guys at the front are professional, polite, efficient, and very helpful. They explain everything in detail and help prioritize services if needed. The mechanics are also professional and knowledgeable and will try identify strange sounds either by client description or by driving with client. They are all easy to talk to and full of humor. I highly recommend them!
Jamahl Gourdine
a month ago
Great mechanical & customer service from start to finish!My 2015 Suburban had an issue,this team ensured transparent communication and answered all my questions with knowledge & patience. Overall great service & experience.
landon farris
a month ago
Took my car in to get in to get serviced. They where professional and very polite and gave me a very good understanding of what they where doing to my car as I am a very picky person when it comes to where I get my car worked on I would recommend this place to anyone I know. They did an awesome job. Thank you guys
Dan Shull
a month ago
Ben was great to work with and very proffesional. He made an unpleasant citation much more bearable. They got the work done a day or two early which made things better as well. Thank you for being so easy to work with. Dan S.
Kevin Morgan
4 months ago
Great shop! Had a major repair, rear differential. Took in on a Mon, had my truck back by Wed. Fast service and top notch work at a fair price. And they called back a week after service to make sure everything was working as it should. Much appreciated!
Laurie Anderson
3 months ago
Nobody likes expensive car repairs. Finding a business you can trust, and respect is a nice change. Communication was open, and I never felt like I was in the dark. Of course, overwhelmed at the expense, but appreciative at the honest communication and work. I do recommend them, as honesty and quality go hand and hand here.
Taylob Booher
3 months ago
Ben and the team worked with me beautifully! My car was done before we knew it, and they were very honest and upfront with every detail. I absolutely recommend Certified Transmission!Thanks again y'all!-Taylob B.
Korrigann Northrup
3 weeks ago
Had my car towed in thinking it had a transmission problem. When they ran diagnostics on it they found it was a throttle body issue, they didn t charge me and Ben gave me a list of shops that would take care of me. Their open line of communication and friendliness helped relieve what was an otherwise very stressful time.
Joshua Floro
6 months ago
We worked with both Ben and Matt at the front desk. Both were very helpful and informative throughout the entire process. The repair was much faster than expected as well, so credit to the tech(s) that worked on it.They understand that getting the transmission replaced is never a fun process. Never at any point did I feel we were being scammed out of our money with ridiculous service charges or anything. I did call around to other shops and their prices are very competitive.We felt we could definitely trust everyone at this location with our car and business. Thanks guys!Service: Transmission
Collin B
a month ago
Exceptional service and handled everything in such a short amount of time. Couldn t recommend this place enough! Best Transmission and Auto Repair shop in Omaha.
Maddy Hudson
5 months ago
Our car broke down unexpectedly while we were visiting family in Omaha; we live in Iowa 4 hours away. They helped us with the warranty company and were AMAZING at communicating with us and keeping us in the loop, even from 4 hours away! I highly recommend them for your car needs, Matt especially!
Duane Gottsch
2 months ago
They took care of my transmission problem and did not try to oversell or do more work then needed. Appreciate their honesty and would recommend using them if you need transmission service
Gary Kudrna
5 months ago
I appreciate the willingness to work with us and our warranty company. This was a long process as the car was tempormental at best to begin with and would only show an issue at higher speeds for an extended period of time. Certifiesd worked diligently with us each time we brought the car in. Thanks to all.
Mark Medeiros
a month ago
Not impressed with the blue springs location. Looks like I'll be having them replace my transmission on my Ford F150 for the 3rd time now. Beyond ridiculous. It hasn't even been a yr. The first transmission they put in, only lasted 4months! The problem has been the same issue with the 2 they have put in and I get it back after the second time (2 weeks ago) and it's doing the same thing the others were doing. When it Downshifts, coming to a stop, from 1- 3rd gear it will jerk . Like if you tapped your foot on the brakes real fast. Starts out mild but day by day seems to get worse. Find it hard to believe that 3 transmissions have all had the same thing go wrong with them... .. idk what they are doing but something is off and they aren't telling me the truth .......that's what I I believe. They have put 2 transmissions in already and looks like they're going to have to replace the 2nd one too cause it's doing the same thing. Coincidence???? Lol
Felissa Barnes
7 months ago
I just recently purchased a 2015 Chevy Suburban LT 1500 & had no idea that my transmission would go out on me in a few days of purchasing it. I knew I had to find a place that I could trust to fix my truck and Certified Transmission was at the top of my list! Their name and business is well known and has been around for years. They were so professional and courteous and gave me plenty of updates on the repairs that were being made. Certified Transmission got me back up and running in no time! I m truly satisfied with the service I received from them and will recommend their service to anyone! Thank you so much Certified Transmission!Service: Transmission
Nathan Nevarez
2 months ago
The guys were extremely helpful and speedy. Helped me out even though not much was wrong with my transmission. Great place.
Thaddeus Vinson
7 months ago
I had a great experience at certified transmission. They walked me through every step of the repair, gave me an accurate estimate of the cost before I brought my vehicle in and repaired it very quickly. Fair pricing and outstanding service. Highly recommend. Matt was very helpful.
Jared Collins
5 months ago
The front desk was very helpful in getting our concerns addressed, from how long it would take to possible additional costs. CT was on time, scheduled us quickly and completed in the estimated time. Would recommend for jobs like our problem trans axle seals, bushings and more.Service: TransmissionService: Transmission
Frank Bauldwin
a month ago
Service was excellent. Staff was courteous and friendly. Most importantly service that was performed was completed in time provided and i was back on the road.
Jordan Warnock
a month ago
Extremely helpful with great customer service! Car was done within a few days and good as new!
Robert Priborsky
3 months ago
Ben went above and beyond to take care of me. I've been involved with car dealerships for 30 years. The service that he gave me is what dealerships strive for. Thank you, Certified Transmission
Courtney Giffey
5 months ago
They were great!!! Ben was amazing with his communication to me!!! He even took the time to FULLY answer my questions and give me more information than I was expecting!!! I highly recommend them!!!
Clint Labedz
2 months ago
Matt made the process of getting a new transmission much easier. Matt explained the estimate in great detail. Matt communicated with me throughout the process and gave me updates.
Reeonia Scott
4 months ago
They we're amazing I needed help with my flat tire and they assisted me right away and the customer service was wonderful
Sara K
7 months ago
Ben and the rest of the staff treated us with such kindness in a very stressful moment. They determined that they weren't able to help with my son's car's issue (coolant leak), but Ben called a recommended shop that could, and they topped off the car with coolant so we could drive the car to get it fixed. Bottom line was they were kind and helpful to us when we were desperate. THANK YOU!
Amanda Ashburn
9 months ago
The customer service was amazing! Matt helped us with the whole process of getting us a transmission for our explorer even after we found a couple places cheaper I was so impressed with his customer service and how he negotiated with us we stayed with him we are very pleased with our choice and if we ever have to go through this again we wi definitely be going back to them!!Service: Transmission
Paul Pierce
7 months ago
In replacing my transmission Ben & the team at Certified provided one of the best car repair experiences I've ever had. He gave me honest advice and straight forward answers to my questions. My car was in a bad way & they solved the problem.Service: TransmissionService: Transmission
Sophie Watts
10 months ago
Started having clutch issues driving into Omaha on a cross country road trip and the folks at Certified Transmission very kindly squeezed us in for an inspection right away. Earlier in the day we had been quoted a huge bill by another shop to inspect the car and have the clutch kit replaced without any comprehensive assessment. The folks at Certified Transmission were super sympathetic to our situation and did a free assessment of our car and determined how to get us back on the road that day - they saved us from doing a huge unnecessary repair! We can t thank them enough for their kind and professional service! The people of Omaha are lucky to have such a great repair shop in town. Thank you!
Mark Mitten
8 months ago
100% positive experience!! My wife and I were on a road trip from MN to CO for a family reunion, when our SUV lost power...just as we were passing through Omaha. Worse, it was 5 pm on a Sunday night. I limped it to a hotel, then called Certified Transmission bright and early Monday, fearing the worst. But Matt and Ben very kindly worked us in for a diagnostic that very morning, and discovered it was a simple problem (fluid overfill) that was causing the trouble. We cancelled a rental car just in the nick of time, and were back on the road that afternoon. Matt & Ben were extremely helpful, and MANY THANKS to the technician who figured it out and fixed it. After that, we drove all the way to Colorado, up and down mountain passes, and all the way back without a hitch. 10 star review.~Mark
Rob Thorson
9 months ago
Ben and Matt were awesome to work with! Ben called with updates and worked with us so we could use our suburban on our family vacation. Awesome place to take your vehicle!!Service: TransmissionService: Transmission